Perform Effectively IT Communications communicate within IT departments area and at the corporatecompany level, having previous alignment with IT / Business Leadership and/or stakeholders (e.g., IT Outages, IT Changes etc.) User (Employee) Experience Activities.* Facilitate collaboration between IT or non-IT Support Groups, through engaging the proper stakeholders each time is needed, based on IT & Business needs Maintain effective communication protocols between IT and nont-IT partners, documenting needs and solutions through various methodologies, including verbal, written, digital and non-digital means* Be an active part of the IT Workplace and Helpdesk teams by participating in regularly-scheduled meetings and activities.* Offer support and guidance to users on how to use IT Systems and/or solve any IT related issues or questions.* Have a proactive approach towards IT operations effectiveness, by identifying observations, raising risks (whenever the case) and proposing ideas/solutions for improvement.* Build Business relationships with related functional area within with Carmeuse personnel and business units.*