The Customer Supply Chain Manager utilizes customer insights, supply chain analytics, and collaborative planning processes to identify risks and opportunities, improve forecast accuracy, and ensure successful execution of replenishment, promotional, seasonal, and new item initiatives. Monitor and analyze customer supply chain performance metrics including OTIF, fill rate, UFR, on-shelf availability, inventory health, weeks of supply, forecast accuracy, forecast bias, order cycle time, and service levels; identify performance gaps and drive corrective actions.