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This role serves as the critical link between business stakeholders and technical teams, ensuring requirements are accurately gathered, documented, and translated into effective system solutions. Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

HOUR

Business Analyst - Pharmacy Systems (Remote, North Dakota)Location: Remote within North Dakota Pay Rate: $50.00 per hour Schedule: Monday - Friday, 8:00 AM - 5:00 PM CT (start times may vary between 8:00 AM and 8:30 AM) Employment Type: Contract Position OverviewWe are seeking an experienced Business Analyst with healthcare technology experience to support pharmacy and claims processing initiatives. This role serves as the critical link between business stakeholders and technical teams, ensuring requirements are accurately gathered, documented, and translated into effective system solutions. The ideal candidate will have experience working with pharmacy claims systems, PBM environments, Medicaid programs, and NCPDP transaction standards. This position offers the opportunity to collaborate with cross-functional teams while supporting business-critical healthcare technology initiatives. Key ResponsibilitiesBusiness Analysis & Requirements Management<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Gather, analyze, and document business, functional, and system requirements.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Translate business needs into detailed functional specifications, workflows, process maps, and user stories.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Collaborate with business stakeholders, technical teams, and external partners to ensure alignment throughout project lifecycles.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Facilitate requirements sessions, stakeholder interviews, and solution discussions.</li></ul> Pharmacy & Claims Systems Support<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Analyze pharmacy claims processing workflows and adjudication processes.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Support initiatives involving NCPDP transaction standards and related healthcare data exchanges.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Evaluate eligibility, prior authorization, drug data, and claims processing requirements.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Assist with issue analysis, troubleshooting, and resolution efforts related to pharmacy systems.</li></ul> Process Improvement & System Design<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Identify operational inefficiencies and recommend process improvements.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Work closely with development and QA teams to support system enhancements and integrations.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Create and maintain process documentation, workflows, business rules, and system documentation.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Support solution design discussions and impact assessments.</li></ul> Testing & Validation<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Assist with test planning, test case development, and User Acceptance Testing (UAT).</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Validate system functionality against documented requirements.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Support defect tracking, resolution, and post-implementation validation activities.</li></ul> Project & Stakeholder Collaboration<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Facilitate project meetings and requirements reviews.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Support SDLC activities from requirements gathering through implementation.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Coordinate with cross-functional teams to ensure project deliverables are completed on schedule.</li></ul> Required Qualifications<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Bachelor's degree in Information Technology, Business, Healthcare Administration, or a related field.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">3 to 8+ years of Business Analyst experience.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience supporting healthcare, pharmacy, PBM, or claims processing systems.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Strong requirements gathering, documentation, and stakeholder management skills.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience working within structured project and SDLC environments.</li></ul> Technical Qualifications<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Knowledge of NCPDP standards and pharmacy claims processing.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience with SQL for data analysis and validation.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Advanced Microsoft Excel skills.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience with process modeling, workflow documentation, and business analysis tools.</li></ul> Preferred Qualifications<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Medicaid pharmacy program experience.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Familiarity with MMIS transactions and healthcare data exchanges.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience supporting PBM platforms or pharmacy benefit programs.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Professional certifications such as CBAP, CCBA, or similar Business Analysis credentials.</li></ul> Ideal Candidate Profile<ul style="margin-bottom:0in;margin-top:0in"><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Strong analytical and problem-solving abilities.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Excellent communication and stakeholder management skills.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Ability to bridge technical and business teams effectively.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Experience working in complex healthcare or government program environments.</li><li style="margin:0in;font-size:13px;font-family:'arial' , sans-serif">Self-motivated and capable of managing multiple priorities in a remote work environment.</li></ul> Why Apply?This is an excellent opportunity to contribute to high-impact healthcare technology initiatives while working remotely. You will play a key role in improving pharmacy and claims systems that support critical healthcare services and program operations. Qualified candidates with PBM, Medicaid pharmacy, NCPDP, and healthcare claims experience are encouraged to apply.  Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.    We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.    MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.    We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at <a href="http://www.mmcgrp.com/" rel="nofollow">www.mmcgrp.com</a>     Benefits with MMC Group  MMC offers health insurance plans for our active candidates on assignment, including:<ul style="margin-bottom:0in;margin-top:0in"><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:'tahoma' , sans-serif">Medical, dental, and vision coverage</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:'tahoma' , sans-serif">Life and disability insurance</li><li style="margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:'tahoma' , sans-serif">Additional voluntary benefits</li></ul>   Join MMC and enjoy the support of a team that values your well-being, both on and off the job!    MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.    Get started on your career journey today! Apply to become a part of the MMC Team!    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

MMC Group

Business Analyst Pharmacy Systems Remote

Acceptance Testing

Adjudication

Analysis Skills

Bug Tracking/Defect Management

Business Analysis

Business Support

Claims Processing

Communication Skills

Compensation and Benefits

Cross-Functional

Data Analysis

Data Quality

Documentation

Documentation Models

Environmental Work

Functional Testing

Government

Health Plan

Healthcare

Healthcare Administration

Identify Issues

Information Technology & Information Systems

Medicaid

Microsoft Excel

Microsoft Management Console (MMC)

Multitasking

Pharmacy

Problem Solving Skills

Process Improvement

Process Modeling

Project Lifecycle

Quality Assurance

Requirements Management

SQL (Structured Query Language)

Small Business

Software Development Lifecycle (SDLC)

System Integration (SI)

System Validation

Test Case

Test Plan/Schedule

Testing

Time Management

Validation Testing

Work From Home

Workforce Management

SmartSearch

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Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.

YEAR

Business Sys Analyst Sr - req1597 OVERVIEW Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. RESPONSIBILITIES + Accountability + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + Process Management + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + Collaboration & Support + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + Senior Role + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. QUALIFICATIONS + Deep expertise in Quote-to-Cash (Q2C) processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with Salesforce CRM , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + Strong ERP experience required, withOracle E-Business Suite R12or Oracle Cloud ERP for order management, invoicing, and financials. + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with relevant business analysis experience required. + Experience implementing enterprise-wide solutions. + Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE #LI-RS1 #LI-Remote _About us!_ _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._

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Business Analyst Pharmacy Systems Remote MMC Group

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