The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Under the direction of the Director of the U-Haul Self-Storage Affiliate Network (USSAN), the Business Analyst is responsible for the daily communications regarding credit card chargebacks that are processed by customers of our affiliates.