UNKNOWN

FEED

If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family. Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings.

HOUR

Who We Are We are Centric Title & Escrow, LLC, a Mother Lode Holding Company. We are a family! We like to throw a big party. We like to laugh out loud and have loads of fun. We encourage growth within our company. We are proud of the fact that our employees & leaders arepassionate about taking care of their customers and in supporting each other. We take care of our people. We don't just tell our folks how much we appreciate them, we show them. Each and every day. What We Do Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family. If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family. Job Level Summary: • Intermediate levels require a solid understanding of functional tasks • Assistance may be required from more experienced team members will vary depending on task complexity • Work may be reviewed for new or more complex tasks • Provide a wide range of support within a functional area • Follow functional area's processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations Essential Functions <ul><li>Performs a wide range of administrative duties to gather information and assist in the escrow process </li><li>Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions </li><li>Communicates requirements and other information to clients </li><li>Interprets various agreements as they relate to closing and prepare all documents required for transactions </li></ul>Job Complexities<ul><li>Works on problems of moderately complex scope where action requires a review of a variety of factors </li><li>Researches and obtains information for a wide range of complex data </li><li>Exercises judgment within defined procedures and practices to determine appropriate action </li><li>Follows department processes and procedures and may make recommendation to these processes </li></ul>Supervision Received or Extended<ul><li>No responsibility for the supervision of others. </li></ul>Impact<ul><li>Works under general supervision, acting on own initiative </li><li>Uses expertise of more experienced level team members and leverages additional resources to confirm solutions </li></ul>Knowledge and Skills/Technology Used<ul><li>Customer service skills </li><li>Problem solving skills </li><li>Strong organizational skills </li><li>Knowledge of MS Office suite </li><li>Excellent verbal/written communication skills </li><li>Able to maintain professionalism and a positive service attitude at all times </li><li>Strong detail orientation </li><li>Knowledge of company and/or client operating systems </li></ul>Typical Education<ul><li>High School diploma or equivalent </li></ul>Typical Range of Experience<ul><li>2+ years experience in an escrow related experience </li></ul> License or Certification Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. Pay Range: $18.46 - $24.63 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Mother Lode Holding Company

Escrow Assistant

Administrative Skills

Communication Skills

Continuous Improvement

Customer Support/Service

Data Collection

Detail Oriented

Disbursements

Escrow

Identify Issues

Microsoft Office

Operating Systems

Operational Improvement

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Procedure Development

Writing Skills

IRecruitee

Performs accounting functions set by each branch and may include; receipt of funds into escrow account, the opening and closing of interest bearing accounts with the escrow accounting department, requests for wire transfers . While performing the duties of this job, the employee is regularly required to sit at a desk for long periods of time, twist to reach equipment that surrounds desk, use telephone, and operate office equipment.

<h5>Escrow Assistant </h5>Responsible for providing administrative support to the escrow team, this includes dealing with details of a highly confidential nature. Collects and prepares documents in the opening and closing of orders, assisting escrow principals, their lenders and/or agents in theclosing of escrows. Essential Duties and Responsibilities include the following. Other duties may be assigned: <ul><li>Assists with customer service and administrative duties related to escrow closings </li><li>Prepares documents required for closings </li><li>Provides support to obtain the appropriate escrow documentation in accordance with policy and procedures and applicable state and federal regulations </li><li>Enters required information into the escrow operating system </li><li>Set-up escrow files </li><li>Supports Escrow Officer keeping current on documents required for the close of escrow </li><li>Performs accounting functions set by each branch and may include; receipt of funds into escrow account, the opening and closing of interest bearing accounts with the escrow accounting department, requests for wire transfers </li><li>Orders beneficiary statements or payoff demands, fire insurance policies, loan documents, lender requirements for funding and other documents as required by principals for the recording and closing of escrow files </li><li>Prepares package for recording with transmittal to the title department including complete closing instructions </li><li>Prepares closing statements, disbursement worksheets and distributes checks for all closed files </li><li>Regular and predictable attendance in the branch </li></ul>Supervisory Responsibilities: No supervisory responsibilities in this position. Competency Standards: To perform this job successfully, an individual must be able to demonstrate the requirements listed below. <ul><li>Must have at least one year of escrow experience </li><li>Must have working knowledge of escrow principles and practices </li><li>Must demonstrate excellent comprehension and organizational skills </li><li>Ability to manage multiple actions at once; flexibility to reprioritize based on the direction of management </li><li>Strong customer service orientation </li><li>Must display professionalism in circumstances of high pressure and heavy workload </li><li>Excellent verbal communication and problem solving skills </li><li>Recommended to become a notary within 1 to 2 years </li><li>Ability to work with mathematical concepts (fractions, percentages, ratios and proration's) </li><li>Good working knowledge of Microsoft Office applications </li></ul>Education and/or Experience: High school diploma or general education degree (GED); two years related experience and/or training; or equivalent combination of education and experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit at a desk for long periods of time, twist to reach equipment that surrounds desk, use telephone, and operate office equipment. The company will make reasonable accommodations for known disabilities as required by applicable law. All employees are required to observe the procedures contained in the Company Handbook, devote their full time energy to the company during work hours and to be loyal to the company at all times during their employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Centric Title & Escrow

Accounting

Disability Accommodations

Funding

Insurance

Legal

Loan Documents

Loan Policy

Loans

Mathematics

Office Equipment

Physical Demands

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Escrow AssistantMother Lode Holding Company

Escrow AssistantCentric Title & Escrow

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