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ADAPTED_NOW

An external mortgage loan officer assistant (LOA) provides support to one or more mortgage loan officers by handling administrative tasks, assisting in the loan application process, and ensuring smooth communication between all parties involved. The loan officer assistant is responsible for the identification and receipt of all supporting documentation needed in the file as well as coordination with the operational support team to drive a successful customer experience.

YEAR

*EXTERNAL LOAN OFFICER ASSISTANT- MORTGAGE BANKING* WHAT IS THE OPPORTUNITY? An external mortgage loan officer assistant (LOA) provides support to one or more mortgage loan officers by handling administrative tasks, assisting in the loan application process, and ensuring smooth communication between all parties involved. The loan officer assistant is responsible for the identification and receipt of all supporting documentation needed in the file as well as coordination with the operational support team to drive a successful customer experience. The LOA is primarily responsible for daily pipeline management, basic communication with the customer and all parties in the transaction, and notification to the senior loan officer of all progress and/or risk items.Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. WHAT WILL YOU DO? * Assist the mortgage loan officer with the day-to-day administrative tasks, including managing calendars, scheduling appointments, and handling correspondence. * Prepare and review loan applications and documentations to ensure accuracy and completeness before submission to underwriting * Provide exceptional customer service by addressing client questions and concerns throughout the loan process. Assist clients in understanding the mortgage process and the documentation required comments sharing they feel supported and informed throughout. * organize and maintain files, records, and databases related to the mortgage loan applications * Assists the Loan Officer in submitting conditions, monitoring expiration date on credit commitments. * Contacts borrowers directly for additional information related to loan requests including documentation require to meet conditions necessary to complete the successful closing of the loan. * Provide ongoing support for compliance with all applicable laws, regulations and administrative duties. * Answers calls from borrowers, escrow, title, agents etc. regarding status and general questions throughout the process of the loan. * Maintains a proactive commitment to established Bank programs, such as Customer first, Community Reinvestment Act (CRA) and Equal Employment Opportunity. WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * H.S. Diploma * Minimum 5 year of Customer Service experience or financial experience * Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. *Additional Qualifications* * Bachelor's Degree Preferred * Excellent verbal and written communication skills. Must have good analytical skills and the ability to pay close attention to detail. * Utilizes independent judgment under general supervision. * May interact with clients, and occasionally with vendors and other outside lending institutions to obtain information and/or request documents. * Considerable knowledge of the job and the practical application to problems and situations ordinarily encountered. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $50,000 - $60,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our [Benefits and Perks](https://careers.cnb.com/benefits). ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https://www.cnb.com/about-us.html). *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

City National Bank

Loan Officer Assistant - Retail

OTHER

FEED

We are seeking a highly organized, detail‑oriented Legal Administrative Assistant to support attorneys across multiple practice groups, including federal regulatory and transactional matters. Support transactional matters: coordinate due diligence, manage document production, prepare closing documents, and assemble closing binders.

We are seeking a highly organized, detail‑oriented Legal Administrative Assistant to support attorneys across multiple practice groups, including federal regulatory and transactional matters. This role requires professionalism, discretion, strong communication skills, and the ability to manage multiple priorities in a fast‑paced environment.<div><h2>Key Responsibilities</h2><ul><li>Provide legal and administrative support to attorneys across various practice areas.</li><li>Assist with real estate transactions from inception to closing</li><li>Ensure compliance with all requirements of the US Department of Housing and Urban Development and the Fair Housing Act.</li><li>Transactions include, but not limited to Purchase and Sale Agreements, Leases, and Loans.</li><li>Manage and coordinate due diligence reviews.</li><li>Conduct title and survey review.</li><li>Coordinate escrow activities.</li><li>Assist with federal regulatory matters, including preparing, organizing, and submitting filings to agencies (e.g., SEC, FDA, FTC, CFIUS).</li><li>Maintain calendars for regulatory deadlines, meetings, travel, and attorney schedules.</li><li>Support transactional matters: coordinate due diligence, manage document production, prepare closing documents, and assemble closing binders.</li><li>Communicate with clients, co-counsel, agency personnel, and other stakeholders professionally and effectively.</li><li>Draft, edit, proofread, and finalize legal documents, correspondence, and memoranda.</li><li>Manage electronic and hard‑copy files, including records management, client portals, and new matter openings.</li><li>Assist with billing: enter attorney time, prepare monthly billing, track expenses, and process reimbursements.</li><li>Perform general administrative tasks, including scheduling, document organization, and maintaining correspondence.</li><li>Work occasional overtime as needed.</li></ul><h2>Required Skills</h2><ul><li>Strong organizational skills and meticulous attention to detail.</li><li>Excellent written, verbal, and interpersonal communication skills.</li><li>Professional demeanor and client‑service orientation.</li><li>Proficiency with Microsoft Office Suite, Adobe, and other firm software.</li><li>Strong problem‑solving skills; able to handle multiple deadlines.</li><li>Ability to work independently and collaboratively.</li></ul><h2>Education & Experience</h2><ul><li>Bachelor's degree preferred.</li><li>Minimum of 5 years of administrative assistant experience in a legal setting.</li><li>Experience supporting federal regulatory and/or transactional practices strongly preferred.</li><li>Experience with federal agency portals or case management systems (e.g., CFIUS) a plus.</li></ul></div>All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Ultimate Staffing Services

Real Estate Legal Assistant

Broadbean

Build Advanced Excel Reports: Utilize complex formulas (e.g., XLOOKUP, INDEX/MATCH, nested IF statements) and array formulas to aggregate daily and monthly loan-level extracts delivered by the sub-servicer. Take Live Escalated Calls: Serve as the final point of escalation for highly complex customer scenarios to facilitate the resolution of customer issues related to loan servicing such as payments, tax and insurance issues including financial hardship, escrow, and payoffs.

Guidance Residential, LLC is a strong, growing company that specializes in residential mortgage lending. Our team members are a vital strength in our ability to grow and continue to serve our customers.We are seeking a full-time Servicing Oversight Specialist. The Servicing Oversight Specialist is responsible for actively monitoring, auditing, and managing the performance of our external sub-servicer. This role acts as a bridge between our organization and the sub-servicer to ensure strict adherence to investor guidelines, state and federal regulations, and internal service level agreements (SLAs). The ideal candidate will be highly analytical, proficient in synthesizing massive data sets via Microsoft Excel, capable of navigating multiple native servicing systems simultaneously, and comfortable handling escalated borrower inquiries directly.Essential Duties and Responsibilities<ul><li>Build Advanced Excel Reports: Utilize complex formulas (e.g., XLOOKUP, INDEX/MATCH, nested IF statements) and array formulas to aggregate daily and monthly loan-level extracts delivered by the sub-servicer.</li><li>Take Live Escalated Calls: Serve as the final point of escalation for highly complex customer scenarios to facilitate the resolution of customer issues related to loan servicing such as payments, tax and insurance issues including financial hardship, escrow, and payoffs.</li><li>Perform Operational Surveillance: Continuously review the sub-servicer's execution against guidelines, regulations and laws.</li><li>Enforce Service Level Agreements (SLAs): Track sub-servicer performance against established KPIs, operational metrics, and contractual obligations.</li><li>Provide support to the Servicing Oversight Manager as it relates to the servicing of loans by a Sub-servicer.</li><li>Other duties as assigned.</li></ul>Requirements:<ul><li>High school diploma or equivalent experience.</li><li>2-year college degree helpful.</li><li>Minimum 2+ years’ experience servicing mortgage loan contracts, however, can be compensated through education or other related experience.</li><li>Effective customer service skills including phone and written communication skills.</li><li>Detail oriented.</li><li>Good organizational and analytical skills.</li><li>Ability to work collaboratively with peers, managers, and customers in a team environment to attain common goals.</li><li>Ability to multitask on various items while meeting strict timelines and deadlines.</li><li>Ability to navigate multiple computer systems, applications, and utilize search tools to find information.</li><li>Proficient in Microsoft Word, Excel, Outlook, and basic email functions.</li></ul>Job Benefits<ul><li>Work for an experienced and proven leader in digital mortgage solutions</li><li>14 Paid Holidays per year</li><li>Medical/Dental/Health Benefits and Student Loan Paydown</li><li>Paid Vacations and Sick Leave</li></ul>Our offices are conveniently located in Reston, VA and easily accessible from the Virginia, Maryland, D.C. area. We are located within walking distance to the Washington D.C. Metro's Silver Line Wiehle-Reston Station, and we are also only a few miles from the Dulles International Airport.Guidance Residential is an Equal Opportunity Employer.

Guidance Residential

Mortgage Servicing Specialist (Hybrid, Reston, VA)

Analysis Skills

Auditing

Communication Skills

Computer Systems

Contract Requirements

Customer Support/Service

Data Sets

Detail Oriented

Escrow

Federal Laws and Regulations

High School Diploma

Information Technology & Information Systems

Insurance

Loan Servicing

Maintain Compliance

Metrics

Microsoft Excel

Microsoft Outlook

Microsoft Word

Mortgage

Mortgage Lending

Mortgage Servicing

Multitasking

Performance Management

Performance Metrics

Problem Solving Skills

Regulations

Residential Mortgages

Service Level Agreement (SLA)

State Laws and Regulations

Surveillance

Team Player

Telephone Skills

Time Management

Writing Skills

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Loan Officer Assistant - RetailCity National Bank

Real Estate Legal AssistantUltimate Staffing Services

Mortgage Servicing Specialist (Hybrid, Reston, VA)Guidance Residential

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