Call Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Call Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
NewCall Center Representative (Part Time) West Coast University IncCall Center Representative (Part Time)Anaheim, CA$21.43–$28.95 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewClinic / Call Center Manager SOUTH CENTRAL FAMILY HEALTH CENTERClinic / Call Center ManagerLos Angeles, CA$72,000–$78,000 / yearGeneral Summary: The Clinic and Call Center Manager will train patient services, Telephone Operators staff on functions of financial screening/eligibility for all programs in conjunction with the billing department; ensure that patients are processed in a timely and accurate manner; actively participate in patient flow committee; provide monthly work schedules to staff; conduct performance management and evaluations for staff; stay abreast and implement various program changes; compose and submit reports as needed/required; attend trainings, workshops, and seminars. Must comply with regulatory compliance and assigned training requirements, including, but not limited to regulations corresponding to job duties; manages risk within area and implements risk mitigation strategies and activities as appropriate.
Operations - Call Center Manager Unicare Community Health Center IncOperations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
NewHEALTHCARE CALL CENTER REPRESENTATIVE Charles River Community HealthHEALTHCARE CALL CENTER REPRESENTATIVECA$21–$27 / hourWe are committed to providing patients with timely access to the right care, at the right place and at the right time, collaborating with other organizations to connect patients with a comprehensive range of services and provide continuity of care, and creating new community partnerships to meet the changing needs of patients and the community.?. Receive inbound and make outbound calls with patients and community members to identify their needs, schedule appointments, and/or route calls to appropriate resources, as assigned by Lead Healthcare Call Center Representative.
Operations - Call Center Manager Unicare Community Health Center, Inc.Operations - Call Center ManagerOntario, CAPlan, organize, direct, and oversee the daily operations of the centralized Call Center's agents, patient care coordinators, medical records, referral department to ensure efficient service delivery, timely access to care, and exceptional patient experiences. The Call Center Manager plans, organizes, directs, and evaluates all call center activities, including staffing, scheduling, quality assurance, employee performance, training, workflow development, and continuous process improvement.
Call Center Representative - Medicaid Member Support Conduent IncCall Center Representative - Medicaid Member SupportCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Job Summary: We're hiring a Call Center Representative-Medicaid Member Support, where you''ll play a key role in delivering exceptional customer service and resolving complex customer inquiries.
NewPart Time Library Technician City of AnaheimPart Time Library TechnicianAnaheim, CA$31.61–$38.42 / hourAbility to: Draft memos and routine correspondence; file, maintain records, type and perform data processing duties; communicate effectively both orally and in writing; assist library patrons in material selection; apply technical knowledge of client-server systems hardware and software in the assistance and support of users; understand user needs and design systems compatible with environment; provide preventative maintenance and repair to PC hardware; train employees in system input and use; establish and maintain effective working relationships with those contacted in the course of work; answer a variety of general questions regarding library use; present childrens programs; conduct tours and speak in front of groups. This includes Central Library, six branch libraries, the self-service branch at ARTIC Transportation Center, the Anaheim Heritage Center which houses our local history collections, the Mobile Library that serves the Community Development Block Grant neighborhoods in the city, and STEAM Adventures: Explorations on Wheels which serves the science technology, engineering, the arts, and math (STEAM) needs of the Anaheim community.
NewCollections Call Center Manager Mandarich Law Group, LLPCollections Call Center ManagerWoodland Hills, CAThe Collections Call Center Manager is responsible for managing a team of collection specialists and ensuring they meet set goals and targets. We are seeking a Call Center Manager with three to five years’ call center or collections experience for our Woodland Hills, CA office.
HR Director of Call Center Operations Centerfield Media Holdings LLCHR Director of Call Center OperationsCARemoteStrong subject-matter expertise in high-volume employee relations, structured workplace investigations, and multi-state wage-and-hour compliance for hourly teams. Centerfield is looking for an operational, high-velocity HR Director, Call Center Operations to lead people operations across our fast-paced, multi-site US call center network.
NewCall Center Representative Universal Community Health CenterCall Center RepresentativeLos Angeles, CAAnswers a high volume of inbound calls through the multiline/ACD call center telephone system, screening and directing calls and messages to the appropriate department, clinic site, or provider. The Call Center Representative operates a multiline/ACD telephone system to answer a high volume of inbound patient calls across all UCHC clinic sites in a prompt, courteous, and professional manner.
NewSecurity Officer Enhanced Part Time Patrol CPR Preparedness Allied UniversalSecurity Officer Enhanced Part Time Patrol CPR PreparednessSanta Fe Springs, CAAs a Security Officer Enhanced Part Time Patrol CPR Preparedness in Santa Fe Springs, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer Enhanced Part Time Credential Lifecycle Review Allied UniversalSecurity Officer Enhanced Part Time Credential Lifecycle ReviewSanta Fe Springs, CAAs a Security Officer Enhanced Part Time Credential Lifecycle Review in Santa Fe Springs, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterLong Beach, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Security Officer Enhanced Part Time Digital Reporting Allied UniversalSecurity Officer Enhanced Part Time Digital ReportingBeverly Hills, CAAs a Security Officer Enhanced Part Time Digital Reporting in Beverly Hills, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Part Time Librarian City of AnaheimPart Time LibrarianAnaheim, CA$37.62–$48.02 / hourwhile appropriately adhering to and enforcing sound library policies, procedures, and practices; maintain a strong service orientation and a demonstrated dedication to quality customer service; research, analyze, and summarize data and prepare accurate and logical written reports; operate modern office equipment including computer equipment and specialized library services software applications programs; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the telephone, and in writing; make sound, independent decisions within established policy and procedural guidelines; use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Ability to: Monitor assigned budget for staff hours/dollars and area of collection development; perform professional library tasks as assigned, including reference, readers advisory, program and service development, collection development, and cataloging; provide supervision and direction to assigned staff and volunteers; demonstrate initiative and sound judgment necessary to make responsible decisions as Librarian-In-Charge or in the absence of the department manager; plan and conduct the activities and operations of a specialized library function; research and write grant applications; use computer and other technology, including software, hardware, and the Internet to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies; react tactfully and diplomatically during interactions with staff, the public, community groups, etc.
Advice RN - Nurse Advice Call Center Providence Health & ServicesAdvice RN - Nurse Advice Call CenterBrea, CA$48.03–$74.56 / hourRequsition ID: 459923 Company: Providence Jobs Job Category: Clinical Administration Job Function: Clinical Support Job Schedule: Part time Job Shift: Multiple shifts available Career Track: Nursing Department: 7520 NURSE ADVICE CALL CENTER CA HERITAGE SERVICES Address: CA Brea 955 W Imperial Hwy Work Location: St Jude Heritage Medical Grp-W Imperial Hwy Brea Workplace Type: On-site Pay Range: $48.03 - $74.56 Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources.
Security Officer Enhanced Part Time Residential Allied UniversalSecurity Officer Enhanced Part Time ResidentialBeverly Hills, CAAs a Security Officer Enhanced Part Time Residential in Beverly Hills, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.