Call Center Engineer (ACD Specialist) Lumen Solutions Group, Inc.Call Center Engineer (ACD Specialist)Washington, DCRemoteClear verbal and written communication skills, ability to explain technical issues to non-technical users and collaborate with network teams, application teams and business stakeholders. Avaya ACD experience preferred but at least one ACD platform experience required including understanding of ACD platform components, call routing logic and call flow configuration and debugging.
Contact Center Agent La Clinica Del PuebloContact Center AgentHyattsville, MDSynopsis: The Call Center Agent serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience across all communication channels, including phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely access to care, resolving patient inquiries efficiently, and promoting patient-centered, equitable, and culturally responsive service.
NewTest Center Administrator (Pt) PrometricTest Center Administrator (Pt)Hyattsville, MDRESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
Proctor, Testing Center - Part Time Community College of Baltimore CountyProctor, Testing Center - Part TimeEssex, MDPerform basic technical support to fix issues related to the technology within the Testing Center and troubleshoot minor technical issues during the testing process as per established policies. Provide testing accommodations to students with disabilities who are approved for such services per the written directive of the Office of Disability Support Services.
Operations Manager- Primary Care Call Centers Mercy Medical CenterOperations Manager- Primary Care Call CentersBaltimore, MarylandFull timeWorking closely with the Director of Practice Communications, the manager translates departmental strategy into daily operational plans and maintains strong partnerships with primary care practices, providers, clinical teams, and other organizational departments. Develop productive working relationships with primary care practice leaders, providers, clinical teams, Information Technology, Human Resources, Patient Experience, and other organizational partners.
QA Call Center Training Manager Kennedy ServicesQA Call Center Training ManagerHunt Valley, Maryland$26.44–$33.65 / hourThe Call Center Supervisor is responsible for the day to day and long-term operations and production levels of the assigned department. Minimum of three years of experience in call center operations, staffing, quality assurance, training, compliance, or a related field.
911 Call Center Clinician AFFILIATED SANTE GROUP911 Call Center Cliniciantimonium, MD$32–$35 / hourAs a 911 Call Center Clinician, you will work directly with 911 dispatchers and first responders and provide support to clients who are experiencing a crisis by assessing, evaluating, and performing crisis intervention techniques to effectively stabilize and de-escalate the situation. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.
Contact Center Supervisor - Northern Virginia - Hamaker Court Children's National HospitalContact Center Supervisor - Northern Virginia - Hamaker CourtVA$58,344–$97,240 / yearPlease note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
Part Time Mental Health Therapist Northstar Counseling & WellnessPart Time Mental Health TherapistSeverna Park, MDPart timeWe welcome graduate-level clinicians working toward independent licensure, clinicians approaching independent licensure, and independently licensed mental health professionals seeking a collaborative practice where they can continue to grow professionally. Our goal is to provide opportunities for clinicians to grow within the practice—whether that means progressing toward independent licensure, expanding a part-time caseload, transitioning into full-time employment, or pursuing future supervisory and leadership opportunities.
NewSecurity Officer Part Time Checkpoint Screening Allied UniversalSecurity Officer Part Time Checkpoint ScreeningBaltimore, MDAs a Security Officer Part Time Checkpoint Screening in Baltimore, MD, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer Part Time Screening Operations Allied UniversalSecurity Officer Part Time Screening OperationsBaltimore, MDAs a Security Officer Part Time Screening Operations in Baltimore, MD, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeDCRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Security Guard FLEX Part Time Patrol Inspection Allied UniversalSecurity Guard FLEX Part Time Patrol InspectionWashington D.C., DCConduct regular and random unarmed patrols of building interiors, lobbies, common areas, parking facilities, loading docks, and perimeter areas to help deter unauthorized activity and identify potential security-related concerns. As a Security Guard Enhanced Part Time Patrol Inspection in Washington, DC, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.
Security Guard Enhanced Part Time Patrol Visibility Allied UniversalSecurity Guard Enhanced Part Time Patrol VisibilityWashington D.C., DCAs a Security Guard Enhanced Part Time Patrol Visibility in Washington, DC, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseDCRemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.
Security Officer Part Time Roving Patrol Allied UniversalSecurity Officer Part Time Roving PatrolHampstead, MDAs a Security Officer Part Time Roving Patrol in Hampstead, MD, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)DCWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
NewSecurity Officer Part Time Care Patrol Allied UniversalSecurity Officer Part Time Care PatrolBaltimore, MDAs a Security Officer Part Time Care Patrol in Baltimore, MD, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer Part Time Biosafety Facility Allied UniversalSecurity Officer Part Time Biosafety FacilityRockville, MDAs a Security Officer Part Time Biosafety Facility in Rockville, MD, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewCONTACT REPRESENTATIVE (Call Center) U.S. Department of DefenseCONTACT REPRESENTATIVE (Call Center)Washington, DC$37,193–$61,638 / yearAlternatively, If you are a current military member in active duty service and do not have a copy of your DD-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date of application. Transcripts/Certifications: All applicants to include current employees/contractors, must submit proof of education if the position requires education to meet the basic qualification requirements, or if substituting education to meet specialized experience requirements.