east providence, RI30+ days ago
Responsibilities: Provides exemplary customer service to adults, teens, children, and families, and is committed to providing outstanding service to marginalized communities Provides digital literacy instruction and assistance to learners of all experience levels Assists patrons in the use of library resources, including databases and eZone Answers reference and readers\u2019 advisory questions in person and over the telephone Guides patrons in the use of the public access computers and various types of office equipment such as the copier, fax, scanner, and printer Provides technology assistance to patrons and troubleshoots eZone and other inquiries on patrons\u2019 devices Promotes library programs, services, and collections; creates displays, content for social media, and themed book lists Maintains the appearance of the library by straightening areas and filling displays as needed Fosters a welcoming environment in the library Assists with ILL, homebound library services Performs other duties as assigned. $20 per hour (no benefits) 19 hours/week Summary: Under the supervision of the Head of Reference Services, this position provides reference and readers\u2019 advisory services, technology help, and programming support primarily at the Weaver Library.