LMS & Tool Proficiency: Hands-on experience administering Partner Relationship Management (PRM) systems, Learning Management Systems (LMS), and virtual facilitation tools (e.g., Zoom, Salesforce, WorkRamp, Highspot). Technical Aptitude: Ability to translate complex cloud technologies (e.g., edge cloud computing, CDN, API security, and serverless architectures) into clear, value-driven sales messaging for non-technical channel reps.