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The ideal candidate brings strong leadership experience in large-scale catering, banquet operations, or institutional food service, with a proven ability to manage high-volume events, drive client satisfaction, and ensure operational excellence in a fast-paced environment. This role oversees complex catering services across campus, supporting residential dining, retail operations, and full-service catering for university and community events.

<p><strong>Job Overview</strong></p><p>We are seeking an experienced <strong>Senior Catering Manager</strong> to lead high-volume catering operations within a dynamic university dining environment in Johnson City, Tennessee. This role oversees complex catering services across campus, supporting residential dining, retail operations, and full-service catering for university and community events.</p><p>The ideal candidate brings strong leadership experience in <strong>large-scale catering, banquet operations, or institutional food service</strong>, with a proven ability to manage high-volume events, drive client satisfaction, and ensure operational excellence in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and oversee daily catering operations, including planning, production, delivery, and execution of events </li><li>Manage high-volume catering sales and service delivery, including VIP and multi-event days </li><li>Partner with clients to design customized catering and conference service experiences </li><li>Supervise and develop catering staff through scheduling, delegation, training, and performance management </li><li>Ensure accuracy and quality across all catering orders, event sheets, and service execution </li><li>Oversee inventory, procurement, invoicing, and product delivery processes </li><li>Manage budgets and control costs across labor, food, equipment, and materials </li><li>Maintain compliance with food safety, sanitation, and workplace safety standards </li><li>Coordinate with culinary, sales, and front-of-house teams to ensure seamless service delivery </li><li>Utilize workforce management systems (e.g., Kronos or similar) for scheduling and payroll oversight </li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or equivalent professional experience </li><li>Minimum <strong>3 years of experience in catering, food service management, or food production</strong></li><li>Minimum <strong>3 years of supervisory or management experience</strong> in a catering or hospitality environment </li><li>Proven experience managing <strong>high-volume catering operations ($1.5M+ annual catering or equivalent scale)</strong></li><li>Experience executing multiple events per day, including VIP or high-profile functions </li><li>Strong background in labor management, cost control, and operational planning </li><li>Experience collaborating across sales, culinary, and service teams </li></ul><p><strong>Preferred Experience</strong></p><p>Experience in one or more of the following environments is highly desirable:</p><ul><li>University or campus dining services </li><li>Hospital or healthcare food service operations </li><li>Corporate dining or large-scale catering programs </li><li>Conference centers, banquet operations, or hospitality catering companies </li></ul><p><strong>Benefits</strong></p><ul><li>Sign-on bonus eligibility (details provided during the interview process) </li><li>Relocation assistance available </li><li>Comprehensive benefits package including: </li><li><ul><li>Medical, dental, and vision insurance </li><li>401(k) with employer match </li><li>Paid time off and company holidays </li><li>Career development and tuition assistance programs </li><li>Wellness and employee support programs </li></ul></li></ul><p><strong>Why Join Us</strong></p><p>This is a leadership opportunity within a high-impact university dining program where catering plays a central role in campus life. You will lead a skilled team, manage large-scale events, and contribute directly to service excellence, operational growth, and client satisfaction.</p>

BlackStar

Catering Manager – University Dining & High-Volume Events

Billing

Budget Management

Catering Services

Cost Control

Customer Satisfaction

Dental Insurance

Food Production

Food Safety

Food Services

Healthcare

Hospital

Hospitality and Tourism

Kronos Products

Leadership

Maintain Compliance

Operations

Operations Planning

People Management

Performance Management

Purchasing/Procurement

Retail Operations

Safety Compliance

Safety Standards

Safety/Work Safety

Sales

Sanitation

Service Delivery

Team Lead/Manager

Vision Plan

Workforce Management

Manatal

This role is responsible for managing catering sales, event execution, food production coordination, staffing, budgeting, and client satisfaction across a wide range of campus and VIP events. The ideal candidate brings strong leadership skills, hands-on operational experience, and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.

<h1>Catering Manager –  Dining & Events</h1><h2>Location</h2><p>Johnson City, Tennessee</p><h2>Position Overview</h2><p>We are seeking an experienced Catering Manager to oversee high-volume catering operations within a dynamic university dining environment. This role is responsible for managing catering sales, event execution, food production coordination, staffing, budgeting, and client satisfaction across a wide range of campus and VIP events.</p><p>The ideal candidate brings strong leadership skills, hands-on operational experience, and the ability to manage multiple events simultaneously in a fast-paced hospitality setting.</p><h2>Key Responsibilities</h2><ul><li>Oversee daily catering operations, ensuring successful planning and execution of events</li><li>Manage high-volume catering functions, including VIP and special events</li><li>Coordinate closely with culinary, catering sales, conference services, and front-of-house teams</li><li>Supervise catering staff, including scheduling, training, coaching, and performance management</li><li>Ensure timely and accurate delivery of catering services and event setups</li><li>Monitor labor costs, inventory, equipment usage, and operational expenses to maintain budget goals</li><li>Support catering revenue growth through strong client service and operational excellence</li><li>Manage invoice processing, procurement coordination, and event documentation</li><li>Maintain compliance with food safety, sanitation, and workplace safety standards</li><li>Handle multiple events simultaneously while maintaining high service standards</li><li>Utilize workforce management and scheduling systems to support labor planning and payroll processes</li></ul><h2>Qualifications</h2><ul><li>Bachelor's degree preferred</li><li>Minimum 3 years of experience in catering, hospitality, food production, or food service management</li><li>Minimum 3 years of leadership or supervisory experience within catering or hospitality operations</li><li>Experience managing high-volume catering programs and multiple concurrent events</li><li>Experience supporting VIP or high-profile events preferred</li><li>Strong background in budget management, labor control, inventory management, and operational planning</li><li>Excellent communication, organization, and problem-solving skills</li><li>Experience with workforce management or timekeeping systems such as Kronos is a plus</li><li>Ability to work in a fast-paced, customer-focused environment</li></ul><h2>Preferred Skills</h2><ul><li>Catering management</li><li>Catering sales and event coordination</li><li>Food production and service operations</li><li>Inventory and procurement management</li><li>Labor cost control and budgeting</li><li>Staff scheduling and payroll coordination</li><li>Conference and event services</li><li>Food safety and sanitation compliance</li><li>Client relationship management</li></ul><h2>What's Offered</h2><ul><li>Competitive compensation package</li><li>Relocation assistance</li><li>Comprehensive benefits package including medical, dental, vision, and retirement plans</li><li>Paid time off and company holidays</li><li>Career development and growth opportunities</li><li>Tuition reimbursement programs</li></ul><h2>Work Environment</h2><p>This position operates within a high-volume university dining and catering environment and requires flexibility to support evenings, weekends, and special events as needed.</p>

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Catering Manager – University Dining & High-Volume Events BlackStar

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