Princeton, NJ30+ days ago
admins, meeting planners, etc.) \n Negotiate contracts, accurately record event details in the group sales software and reservation system, and communicate/deliver event orders to managers, culinary and service team members to create indulgent event experiences for our guests \n Create accountability for flawlessly planning and executing all contracted dining events o Greet, be present and be of service to event hosts to ensure their expectations are exceeded (typically remain in the restaurant until main course is served) \n Follow up with private dining guests after their events to gauge feedback, be of service and secure repeat business \n Other responsibilities \n Leverage Host University to improve sales acumen amongst sales professionals and hosts o Participate in regularly scheduled training sessions to continually learn and share best practices and develop new sales skills\n Support the managing partner with ensuring reservation system is optimized \n Ensure all communications from Restaurant Support Center (RSC) are disseminated and implemented on time \n Partner with RSC for legal and financial counsel, as well as approvals on published marketing materials and partnerships \n Secure approvals and use the project management system to create marketing collateral to support sales initiatives \n \nEducation, Training, Experience and Key Qualifications \n\n Proficient verbal and written English communication required \n Experience in luxury brands or high-touch service culture preferred \n Bachelor's degree (Hospitality, Business) preferred \n* Proficiency with Outlook, OpenTable and Gather preferred \n\n. send invitations to organizations; create team contests; garner referrals; and reengage past guests) \n Cultivate guest relationships \n Buid track customer relationship management (CRM) outreach to prospects and existing guests \n Source new business by developing referral relationships with partner organizations (chambers, CVB, hotels, etc.) \n Grow guest database for actionable outreach (birthday, anniversary, email marketing) by ensuring guest and reservation information database is accurately recorded and cleansed weekly \n Develop and foster a strong sales culture by educating and coaching team members on relationship building and sales growth \n Grow contracted dining business by creating indulgent experiences \n Source, develop, and grow relationships with key stakeholders at nearby businesses (e.g.