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If you are passionate about people, energized by variety, and eager to grow your HR skillset while influencing hospital operations and HR strategy, this role offers a unique opportunity to learn, contribute, and make a difference and grow every day. This is a hands-on, hospital-based HR role for someone who wants to be close to the work- supporting caregivers, leaders, and operations; while partnering closely with our HR Shared Services team.

HOUR

Overview:
<p style="margin:0in 0in 0pt;text-align:left"><strong>Southern Kentucky Rehabilitation Hospital </strong><br/>A Select Medical and Vibra Healthcare partnership</p><p style="margin:0px;text-align:left"><strong>Human Resources Assistant ( HRA )</strong></p><p style="margin:0px;text-align:left"><strong>Full-Time | On-Site | M-F </strong></p><p style="margin:0px;text-align:left"><strong>Hourly Rate: $18/hr-$24/hr</strong></p><p style="margin:0in 0in 0pt;text-align:left"> </p><p style="margin:0in 0in 0pt"> </p><p style="margin:0px">We are seeking a talented and curious HR professional who values partnership, accountability, and meaningful impact. This is a hands-on, hospital-based HR role for someone who wants to be close to the work- supporting caregivers, leaders, and operations; while partnering closely with our HR Shared Services team.</p><p style="margin:0px">If you are passionate about people, energized by variety, and eager to grow your HR skillset while influencing hospital operations and HR strategy, this role offers a unique opportunity to learn, contribute, and make a difference and grow every day.</p>

Responsibilities:
<p style="margin:0px"><strong>Responsibilities </strong></p><p style="margin:0px">As an HR Assistant, you will report to the HR Manager and will be responsible for the clerical and secretarial duties of the Human Resources department. You may also provide support to the CEO and other departments, as needed.</p><ul><li>Clerical responsibilities, such as typing, filing, and compiling records.</li><li>You must have word processing skills and the ability to prioritize and complete assignments in a timely fashion.</li></ul>

Qualifications:
<p style="margin:0px"> </p><p style="margin:0px"><strong>Minimum Qualifications</strong></p><ul><li style="margin-bottom:0.0001pt"> High School Diploma required</li><li style="margin-bottom:0.0001pt">1 years work experience in Human Resources field preferred</li><li style="margin-bottom:0.0001pt">Proficiency in Microsoft Office software program applications required</li></ul><p style="margin:0px"><strong>Preferred Experience</strong></p><ul><li style="margin-bottom:0.0001pt">Associates degree preferred</li><li style="margin-bottom:0.0001pt"> Excellent written and verbal communication skills</li></ul>

Additional Data:
<ul><li><strong>Start Strong</strong>: Extensive and thorough orientation program to ensure a smooth transition into our setting</li><li><strong>Recharge & Refresh</strong>: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance</li><li><strong>Your Health Matters</strong>: Comprehensive medical/RX, health, vision, employee assistance program (EAP)  and dental plan offerings for full-time team members</li><li><strong>Invest in Your Future:</strong>Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members</li><li><strong>Your Impact Matters:</strong>Join a team of over 44,000 committed to providing exceptional patient care</li></ul><p style="margin:0px"> </p><p style="margin:0px"><em>Equal Opportunity Employer, including Disabled/Veterans</em></p>

Southern Kentucky Rehabilitation Hospital

Human Resources Assistant

Administrative Skills

Communication Skills

Establish Priorities

Healthcare

High School Diploma

Hospital

Human Resources

Microsoft Office

Presentation/Verbal Skills

Safety/Work Safety

Time Management

Typing

Word Processing

Writing Skills

[AW]-iCims

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager Associate - Commercial Lines</b> </p><p/></div><div><p><b>Work Mode: </b>Fully remote for candidates located in EST/CST<b> | Location/Supporting: </b>Longwood, FL office<b> | Book Focus: </b>Construction, Contractors, Real Estate and Manufacturing<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> </p></div><div><p><b>About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. </p></li></ul></div><div><ul><li><p><b>Task Processing:</b> Process tasks accurately and within required timeframes. </p></li></ul></div><div><ul><li><p><b>Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div></div><div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>7+ years of customer service experience in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing; professional designation preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment <br/> </p></li></ul></div><div><p><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $55,000 to $65,000 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Account Manager Associate - Commercial Lines (Contractors/ Construction/ Real Estate)

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Human Resources AssistantSouthern Kentucky Rehabilitation Hospital

Account Manager Associate - Commercial Lines (Contractors/ Construction/ Real Estate)Insurance Office of America

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