UNKNOWN

ADAPTED_NOW

Assure that the community is maintained in a clean and safe manner for resident comfort and convenience, and that necessary equipment and supplies are available to perform such duties/services. Ensure that residents and associates have the right to fair and equitable treatment, personal choice, individuality, privacy, property, and civil rights, including the right to wage complaints.

Overview: Position SummaryIn this role, you will be responsible for managing the overall operations of the community in accordance with applicable federal, state, local, and FSCSC standards and regulations. They ensure the community operates in a sound financial position while consistently emphasizing high quality standards. Additionally, the Executive Director must create partnerships and allegiances with the community to ensure local needs are met.  Essential Functions, Key Duties, & Responsibilities<ul><li style="margin-bottom:0in">Responsible for achieving organizational, financial, and quality objectives. </li><li style="margin-bottom:0in">Ensure that service lines and programs are responsive to community needs, and that quality care is delivered in the most effective and economical fashion.</li><li style="margin-bottom:0in">Oversee the development and implementation of written policies and procedures that reflect the goals and objectives of the community.</li><li style="margin-bottom:0in">Ensure that residents and associates have the right to fair and equitable treatment, personal choice, individuality, privacy, property, and civil rights, including the right to wage complaints.</li><li style="margin-bottom:0in">Oversee the establishment and maintenance of a public relations program that serves the best interest of the community.</li><li style="margin-bottom:0in">Establish and maintain a working relationship with medical professionals and health-related communities and organizations through formal and transfer agreements as needed. </li><li style="margin-bottom:0in">Meet with department supervisors to discuss operations and address problem areas, making corrections to improve services.</li><li style="margin-bottom:0in">Prepare an annual operating budget for approval and allocate the resources to support the community’s programs and activities. This includes analyzing resident charge structures and recommending timely raises in rates to generate the necessary income for continued resident care.</li><li style="margin-bottom:0in">Assure that adequate financial records and cost reports are submitted to authorized government agencies as required.</li><li style="margin-bottom:0in">Represent the community in interactions with outside agencies, including governmental agencies and third-party payers. Ensure that an authorized representative of the community is designated when unable to attend such meetings.</li><li style="margin-bottom:0in">Delegate authority, responsibility, and accountability to responsible department heads.</li><li style="margin-bottom:0in">Attend and participate in educational workshops, seminars, and meetings to retain third-party payers. Ensure that an authorized representative of the community is designated when unable to attend such meetings.</li><li style="margin-bottom:0in">Assure that the community is maintained in a clean and safe manner for resident comfort and convenience, and that necessary equipment and supplies are available to perform such duties/services. </li><li style="margin-bottom:0in">Plan, implement, and maintain an adequate liaison with families or residents. </li><li style="margin-bottom:0in">Perform other duties as assigned.</li><li style="margin-bottom:0in">Comply with all policies and procedures and any updates.</li></ul> Position RequirementsEducation: Bachelor’s Degree; preferably in business/management related fieldLicenses/Certifications: State Administrator license/certification if applicableExperience: 3+ years of experience in long-term careSkills& Abilities: <ul><li style="margin-bottom:2pt">Elite communication skills</li><li style="margin-bottom:2pt">Ability to connect with residents, prospective residents, family members, and associates in a meaningful way</li></ul>Travel: Limited travel may be required for events/training#LivingJoyfully Min: USD $95,000.00/Yr. Max: USD $107,000.00/Yr.

Astral at Auburn

Executive Director

Budgeting

Communication Skills

Community Programs

Community Support

Cost Reporting

Government

Operations Management

Policy Implementation

Problem Solving Skills

Property Rights

Public/Media/Press/Analyst Relations

Quality Metrics

Regulations

Resource Management

Safety/Work Safety

Third-Party Payer

Time Management

Willing to Travel

Appcast PX 2

FEED

LakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.

About LakeHouse Senior LivingLakeHouse Senior Living operates care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across five states, serving approximately thousands of residents and families. Guided by our Pillars of Excellence, LakeHouse fosters a culture of connection, authenticity, and purpose where residents feel at home and Team Members feel inspired to learn, grow, and lead. As part of one of the largest senior living families in the United States, LakeHouse communities have earned Great Place to Work® certifications from 2022–2026. LakeHouse is a place where purpose thrives, culture unites us, and opportunity is always present. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.Responsibilities:<ul><li>Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.</li><li>Communicates and models a clear, customer focused vision, based upon a resident centered model of care.</li><li>Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.</li><li>Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.</li><li>Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.</li><li>Ensures all resident administrative files are well maintained, current and in compliance with state regulations.</li><li>Meets the financial targets with the goal to maximize capital partners’ return.</li><li>Functional knowledge of all operating programs including memory care, clinical, dining and social programs.</li><li>Prepares, adheres to the community budget.</li><li>Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.</li><li>Reviews monthly financial statements, implements plans of action for deficiencies.</li><li>Manages key, non-labor operating costs in line with budgeted levels.</li><li>Processes and submits monthly expenses and budget data timely per policies and internal business controls.</li><li>Meets NOI and occupancy expectations.</li><li>Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.</li></ul>Qualifications:<ul><li>Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.</li><li>Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.</li><li>Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.</li><li>Previous sales experience preferred.</li><li>Demonstration of success in managing operating expenses.</li><li>Administrator License/certification</li><li>Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.</li></ul>Benefits:In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.   Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. Thank you for your interest in LakeHouse Senior Living careers.  If you have any questions about the position you are applying for, please contact the community directly. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.EOE D/V

LakeHouse Coldwater

Assisted Living

Business Administration

Business Development

Business Strategy

Coaching

Customer Relations

Email Management/Administration

Exceeded Sales Goal

Expense Management

File Maintenance

Financial Compliance

Financial Statements

Healthcare

Hospital Administration

Hospitality and Tourism

Leadership

Maintain Compliance

Operational Expenditure (OPEX)

Operations

Performance Management

Product Pricing

Regulatory Compliance

Revenue Growth

Sales

State Laws and Regulations

Strategic Planning

Team Building

HiringThing

Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

YEAR

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryResponsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.Job DescriptionCore Responsibilities<ul><li>Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.</li><li>Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.</li><li>Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Focuses on goal achievement and is results driven.</li><li>Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.</li><li>Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.</li><li>Prepares sales and activity reports as required.</li><li>Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.</li><li>Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental, financial and unit targets.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Support a culture of inclusion in how you work and lead.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Skills:Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Adaptability; Resilience; Communication; Critical Thinking Problem Solving; Professional Integrity Salary:Base Pay: $47,000.00 The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.Total Target Compensation (Base Pay plus Targeted Commission): $77,000.00Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the <a href="https://jobs.comcast.com/benefits" rel="nofollow">compensation and benefits summary </a> on our careers site for more details. EducationBachelor's DegreeCertifications (if applicable)Relevant Work Experience0-2 YearsWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Ready to fast-forward your career? Then join Comcast as we shape the future at the intersection of media + technology. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. 
 
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. 
 
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Learn more about us or start your job search now!

Comcast Corporation

SMB Account Executive, Comcast Business

Brand Positioning

Business Services

Canvassing

Cold Calling Skills

Compensation and Benefits

Customer Experience

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Develop and Maintain Customers

Emerging Technology

Follow Through

Lead Generation

Multimedia

Negotiation Skills

Persuasion Skills

Presentation/Verbal Skills

Referenceable Customers

Revenue/Sales Reporting

Sales Management

Sales Presentation

Sales Prospecting

Sales Strategy

Team Player

Territory Development

Writing Skills

Comcast

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Executive DirectorAstral at Auburn

Executive DirectorLakeHouse Coldwater

SMB Account Executive, Comcast BusinessComcast Corporation

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