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This role provides leadership and direction to all store team members, including hiring, training, scheduling, performance management, and development. Set clear expectations, goals, and priorities for Assistant Managers, Shift Managers, CSRs, Food Service Cook, and the Food Service Lead .

Job Description Job Title: Store Manager Department: Operations Reports To: Zone Manager Exemption Status (FLSA): Exempt Job Summary: The Store Manager has full responsibility for the overall performance, operations, and profitability of the store. This role provides leadership and direction to all store team members, including hiring, training, scheduling, performance management, and development. The Store Manager ensures the consistent execution of TrueNorth standards by maintaining a fast, friendly, and clean environment while overseeing staffing, inventory, labor, cash controls, safety, and facility maintenance. The Store Manager is accountable for achieving operational, financial, and customer service goals and serves as the primary liaison between the store and the Zone Manager. Essential Functions: <ul><li>Ensure delivery of exceptional customer service in accordance with company standards </li><li>Maintain overall responsibility for store safety, cleanliness, and operational readiness </li><li>Lead, train, coach, and develop team members to meet performance expectations </li><li>Ensure compliance with company policies, procedures, safety standards, and legal requirements </li><li>Plan, assign, and manage staffing levels and schedules to meet business needs </li><li>Monitor and address team member performance, including recognition and corrective action </li><li>Maintain consistent communication with team members through daily directions and scheduled meetings </li><li>Respond to emergencies to ensure the safety and security of guests, team members, and assets </li></ul>Store Leadership & Management <ul><li>Provide overall leadership and accountability for store operations and results </li><li>Recruit, hire, onboard, train, and retain a high-performing store team </li><li>Set clear expectations, goals, and priorities for Assistant Managers, Shift Managers, CSRs, Food Service Cook, and the Food Service Lead </li><li>Conduct performance evaluations and address performance issues in a timely and professional manner </li><li>Foster a positive, inclusive, and results-driven work environment </li><li>Ensure effective succession planning and development of future leaders </li></ul>Customer Service <ul><li>Ensure consistent delivery of a fast, friendly, and clean customer experience </li><li>Address escalated customer complaints and resolve issues within company guidelines </li><li>Monitor customer service trends and implement improvements as needed </li><li>Serve as a role model for service excellence and brand standards </li></ul>Sales, Cash Controls & Asset Protection <ul><li>Promote customer loyalty and enroll customers in the rewards program </li><li>Address escalated customer complaints and resolve issues within company guidelines </li><li>Monitor customer service trends and implement improvements as needed </li><li>Serve as a role model for service excellence and brand standards </li></ul>Store Operations & Merchandising <ul><li>Ensure store, fuel, and food service operations meet company standards and regulatory requirements </li><li>Oversee inventory management including ordering, receiving, audits, rotations, and shrink control </li><li>Conduct regular audits of high-risk inventory including lottery, tobacco, and controlled items </li><li>Monitor in-ground gasoline storage inventory </li><li>Review DVR and other monitoring systems to ensure safety and operational compliance </li><li>Ensure merchandising standards and planograms are executed consistently </li></ul>Facilities, Safety & Maintenance <ul><li>Maintain the safety, cleanliness, and appearance of all interior and exterior store areas, including restrooms, sales floor, fuel areas, parking lot, and surrounding grounds, in accordance with brand standards. </li><li>Identify, troubleshoot, and report maintenance and equipment issues in a timely manner </li><li>Coordinate with maintenance and vendors to resolve facility issues </li><li>Ensure compliance with safety procedures, emergency protocols, and environmental requirements </li></ul>Administrative & Financial Responsibilities <ul><li>Manage labor budgets and scheduling to align with business needs </li><li>Run and review operational and financial reports </li><li>Reconcile store documentation and ensure accurate recordkeeping </li><li>Oversee banking procedures and ensure deposits are completed in accordance with company policy </li><li>Maintain required documentation and reporting including PDI and compliance reporting </li></ul>Requirements:<ul><li>Ability to lead and manage store operations independently </li><li>Strong organizational, communication, and problem-solving skills </li><li>Ability to analyze performance data and make sound business decisions </li><li>Ability to follow and enforce company policies, procedures, and safety standards </li><li>Maintain proper uniform and professional appearance standards </li><li>Must be available to work a minimum of 45 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call. </li><li>Must possess and maintain a valid driver's license </li><li>Must have access to a reliable vehicle for banking and business purposes </li><li>Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois) </li></ul>Education and Experience:<ul><li>Must hold a high school diploma or equivalent </li><li>Prior customer service or cashier experience </li><li>Previous experience supervising others </li></ul>Physical Requirements:<ul><li>Ability to stand or walk for extended periods of time </li><li>Ability to bend, reach, and perform repetitive motions </li><li>Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds </li><li>Ability to drive a vehicle </li><li>Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions </li></ul>Work Environment: <ul><li>Fast-paced convenience store environment with frequent customer interaction </li><li>Indoor and outdoor work conditions </li></ul>Required Travel: <ul><li>Banking purposes </li><li>Assisting other store locations </li><li>Required training classes </li><li>Manager meetings </li></ul> True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

Truenorth

Manager in Training

Administrative Skills

Auditing

Banking Services

Budget Management

Business Banking

Calendar Management

Coaching

Communication Skills

Cook Dishes

Corporate Policies

Corrective Action

Customer Escalations

Customer Experience

Customer Relations

Customer Service Evaluation

Customer Support/Service

Data Analysis

Documentation

Driver's License

Emergency Response

Environmental Regulations

Facilities and Maintenance

Financial Management

Financial Reporting

Financial Services

Food Services

Identify Issues

Inventory Management

Leadership

Lift/Move 25 Pounds

Lift/Move 50 Pounds

Loss Prevention

Maintain Compliance

Merchandising

Operational Audit

Operations Management

Organizational Skills

Performance Analysis

Performance Management

Performance Reviews

Problem Solving Skills

Profit & Loss

Regulatory Requirements

Resolve Customer Issues

Retail Management

Risk

Safety Compliance

Safety Process

Safety Standards

Safety/Work Safety

Sales

Shipping/Receiving

Succession Planning

Time Management

Vehicle Driving

Willing to Travel

Hire Recruits

OTHER

guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers. building a portfolio of the best RV campgrounds in the country - where our guests love to visit.

Work Camper – Maintenance/Grounds Job Description About KCN: KCN is an outdoor hospitality investment and management company. We focus on purchasing value-added campground properties, improving and stabilizing them, and then managing and growing them with our in-house property management team. We're focused on building a portfolio of the best RV campgrounds in the country - where our guests love to visit and our team loves to work. Our Mission is to invest in Outdoor Hospitality: to create unique experiences that bring our guests closer to nature and each other, to provide a rewarding work environment for our team members, and to achieve outstanding financial returns for our investors. Our Vision is to build a growth-oriented company that provides our team with enriching personal and professional opportunities while delivering outstanding returns for our stakeholders. As a leading Outdoor Hospitality company specializing in campground and RV properties, we are driven to create exceptional experiences for our guests while optimizingprofitability and maximizing returns for our investors. We accomplish this by investing in value- add properties that meet our strict criteria and pass our rigorous diligence processes.Position Summary Responsible for the general maintenance and upkeep of the campground buildings, facilities, equipment and grounds. Reports to the General Manager.General Duties Responsibilities: • Perform basic carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds as directed by the Campground Manager, the Maintenance Supervisor or the owner(s). • Implement daily, weekly and monthly maintenance and cleaning programs as instituted by the Campground Manager, the Maintenance Supervisor or the owner(s), including the pool/spa, lawn mowing, weed eating, landscaping, garbage pick-up, propane pumping, game machine, laundry servicing and various other campground equipment upkeep.• Comply with all KOA, federal, state and local safety programs by adhering to established guidelines in the operation and storage of various equipment, tools, and chemicals, ensuring your safety, as well as that of fellow staff and campground customers. • Provide superior customer service by being attentive, responsive and helpful to guests' needs. Report all customer problems, requests or complaints to the Campground Manager, the Maintenance Supervisor or the owner(s). • This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. This may include assisting with Housekeeping or Guest Services duties on which you are qualified to perform.Expected Results Campground buildings, facilities and grounds are well-maintained and fully operational. Projects are completed properly, safely and timely. Demonstration of a positive attitude with guests, management, and team members. Use of safe work practices for a secure work environment for staff and campground guests.Job Qualifications Basic knowledge of electrical and plumbing equipment and installation Basic knowledge of chemical properties, handling, and usage Basic knowledge of propane and gasoline dispensing Valid Driver's License Ability to work nights, weekends, and holidays Capable of working independently and as part of a teamPhysical Requirements Must be able to lift 50 pounds, lift and carry 25 pounds regularly Able to push and/or pull approximately 200 pounds Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Must be able to operate various loud and vibrating maintenance tools and equipment Requires the use of hands/fingers to handle or feel Able to travel by auto Long periods of standing, bending, kneeling and walking Able to work inside and outdoors frequently and in various climates Capable of moving safely over uneven terrain KCN performs criminal background checks for all employees.  Active employment is conditional on a favorable background check and company executive discretion.

KCN Enterprises

Maintenance Work Camper

Background Investigation

Carpentry

Electrical Components

Groundskeeping

Hospitality and Tourism

Housekeeping/Cleaning

Investment Management

Landscaping

Maintenance - Electrical

Maintenance - Plumbing

Maintenance Services

Operations Guidelines

Plumbing

Property Management

Purchasing/Procurement

Sales Closing Skills

Team Player

Waste/Garbage/Recycle Collection

Talent Acquisition

The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years. Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).Summary Of Responsibilities:PROFITABILITY<ul><li>Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections</li><li>Places and receives inventory truck orders</li><li>Maintains and regularly monitors a list of all restaurant assets</li><li>Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required</li><li>Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)</li></ul>GUEST<ul><li>Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility</li></ul>PEOPLE<ul><li>Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance</li></ul>OPERATIONS<ul><li>Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines</li><li>Ensures that the restaurant upholds operational and brand standards</li><li>*Performs duties of Hourly Shift Coordinator when necessary</li></ul>Qualifications And Skills:<ul><li>Must be at least eighteen (18) years of age </li><li>High School Diploma or GED required, 2 years of college preferred </li><li>1-2 years of previous quick service restaurant experience, experience in management preferred </li><li>Some understanding of P&L interpretation and management influence profitability </li><li>Demonstrated leadership skills </li><li>Demonstrated understanding of guest service principles </li><li>Available to work evenings, weekends, and holidays </li><li>Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant</li></ul>This job is posted via WorkstreamEvery day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.<h3>Job Type</h3>Full time, Part time

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Manager in Training Truenorth

Maintenance Work Camper KCN Enterprises

Assistant Manager Burger King

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