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This role ensures PI/PHI‑compliant synthetic data pipelines, model‑training readiness, system stability, and data availability by working w/IS architecture to keep the mini-arch ahead of major changes for continued workflow. The Lead works closely with Central IS Architecture and Security, and the AI Center to maintain an emergent AI architecture that reduces load on central IT while enabling rapid experimentation and compliant model development.

Job Description SummaryThe Lead of the Clinical Data Factory supports the data ecosystem that powers MUSC’s AI development workflows. This role ensures PI/PHI‑compliant synthetic data pipelines, model‑training readiness, system stability, and data availability by working w/IS architecture to keep the mini-arch ahead of major changes for continued workflow. The Lead works closely with Central IS Architecture and Security, and the AI Center to maintain an emergent AI architecture that reduces load on central IT while enabling rapid experimentation and compliant model development.EntityUniversity Medical Associates (UMA) Only Employees and FinancialsWorker TypeEmployeeWorker Sub-Type​ClassifiedCost CenterCC005532 EVPAA - Center for Artificial IntelligencePay Rate TypeSalaryPay GradeHealth-34Scheduled Weekly Hours40Work ShiftJob DescriptionPrimary Areas of Responsibility (with % Allocation)1. Synthetic Data Pipeline Management & Compliance – 40%<ul><li>Maintain high‑performance data pipelines meeting PI/PHI compliance standards.</li><li>Audit, monitor, and improve data quality, performance, and lineage.</li><li>Support model‑training workflows with high‑integrity synthetic datasets.</li><li>Ensure operational compliance, and follow through with IS Strategies and Approaches</li></ul>2. System Architecture, Maintenance & Enhancement – 25%<ul><li>Oversee lifecycle maintenance of AI Center Built Tools, patching, and upgrades to mini data infrastructure.</li><li>Partner with enterprise architecture teams to ensure alignment with evolving systems.</li><li>Communicate risks, dependencies, and required enhancements proactively.</li></ul>3. Team Leadership & Technical Guidance – 20%<ul><li>Lead and mentor Jr. Data Engineers and Jr. Architects.</li><li>Maintain documentation, operational workflows, and technical standards.</li><li>Coordinate team activities to meet service and uptime commitments.</li></ul>4. Integration with AI Project Teams – 10%<ul><li>Collaborate with AI Strategy & Ops, Research and AI Incubation teams to ensure data needs are met.</li><li>Provide technical support for data provisioning, synthetic layering, and model experimentation for the AI Center activities.</li></ul>5. Governance, Quality & Model Integrity Support – 5%<ul><li>Maintain data governance practices that support ethical model development.</li><li>Support model integrity monitoring and data risk mitigation in conjunction w/IS Guidance and Policy</li></ul>Key Annual Performance Objectives<ul><li>Meet synthetic data KPIs for quality, performance, and service uptime.</li><li>Reduce dependency on core IT architecture for AI model development.</li><li>Maintain compliance and operational stability of the synthetic data ecosystem.</li></ul>Additional Job DescriptionRequired Qualifications<ul><li>Education: Master’s degree required.</li><li>Experience: 2–3 years of relevant experience with some leadership exposure, ideally in data engineering, architecture, synthetic data systems, or compliant data environments.</li><li>Technical Capability: Experience in data engineering, synthetic data pipelines, ETL/ELT workflows, or regulated healthcare data systems.</li><li>Compliance Knowledge: Familiarity with PI/PHI handling, HIPAA, or regulated‑data architectures preferred.</li><li>Leadership: Ability to mentor junior engineers/architects and coordinate technical backlog or system maintenance cycles.</li></ul>If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: <a href="http://www.uscis.gov/e-verify/employees" rel="nofollow noopener noreferrer" target="_blank">http://www.uscis.gov/e-verify/employees</a>

MUSC

Lead - Biomedical Data Factory Team

Artificial Intelligence (AI)

Biomedicine

Clinical Data

Clinical Support

Data Management

Data Modeling

Data Quality

Data Sets

Database Extract Transform and Load (ETL)

Documentation

Ecosystems

Enterprise Architecture

Federal Laws and Regulations

Follow Through

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

Information Architecture

Leadership

Maintain Compliance

Mentoring

Operations Research

Performance Metrics

Quality Management

Regulatory Compliance

Risk Management

Sales Pipeline

Security Architecture

Software Patches

State Laws and Regulations

System Architecture

Systems Maintenance

Team Lead/Manager

Technical Leadership

Technical Support

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Work with application teams to gather knowledge and create KB articles about tasks that can be performed by the Factory Service Desk role to expedite resolution. Support the following technologies: Windows 10 desktops and laptops, printers, scanners, basic LAN/WAN connectivity, and others as assigned.

YEAR

We’re looking for a Sr. Factory Support Technician for an onsite role in Summerville, SC.<h3>Skills & Qualifications:</h3><ul><li>Must be US citizen</li><li>Experience with ServiceNow or similar ITSM platforms</li><li>Strong Windows OS knowledge required</li><li>Basic understanding of LAN and wireless network technologies</li><li>Basic IT security knowledge</li><li>Knowledge of ITIL processes</li><li>Ability to prioritize efforts based upon business impact</li><li>Ability to perform in stressful situations</li><li>Strong troubleshooting and analytical skills</li><li>Strong verbal and written communication skills</li></ul>Key Responsibilities:<ul><li>Answer incoming calls to the Factory Service Desk</li><li>Make a first diagnosis and prioritization of incidents for resolution</li><li>Provide investigation, diagnosis, resolution, and recovery for hardware/software problems</li><li>Escalate complex incidents to the second or third level in accordance with escalation processes</li><li>Create, coordinate, and resolve incidents together with incident managers and resolver teams</li><li>Own lifecycle of IT incidents within the ServiceNow platform</li><li>Record incident resolutions in ServiceNow</li><li>Maintain overall ownership of user issues and requests, ensuring that they receive resolution within a reasonable timeframe</li><li>Work with application teams to gather knowledge and create KB articles about tasks that can be performed by the Factory Service Desk role to expedite resolution</li><li>Support the following technologies: Windows 10 desktops and laptops, printers, scanners, basic LAN/WAN connectivity, and others as assigned</li><li>Monitor IT services and systems using monitoring tools</li><li>Prepare, implement, and verify software and hardware lifecycle projects through the change management process</li><li>Maintain a secure IT environment by keeping devices up to date</li></ul><h3>The salary range for this position is $50,000 - $60,000.</h3>TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!TM Floyd & Company participates in E-VERIFY. AAP, EEO

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Lead - Biomedical Data Factory Team MUSC

Sr. Factory Support Technician (Onsite) TM Floyd

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