UNKNOWN

FEED

YEAR

The role works closely with founders, mentors, and the broader robotics ecosystem while supporting day-to-day program operations, contributing to the application and selection process, and helping companies address operational and early market-entry challenges. This is a full-time, six-month contract role, ideal for someone with experience working inside early-stage startups who is passionate about supporting entrepreneurs through the ambiguity, constraints, and opportunities of building a company from scratch.

Innovation Works, Inc. Job Description Program Consultant, Robotics Factory Accelerate (Consultant)<h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px">Overview of Position</h2>The Program Consultant, Robotics Factory Accelerate, supports the execution of the region’s leading early-stage accelerator investment track for robotics startups. This role helps manage program operations while working closely with founders, navigating the earliest stages of building and scaling robotics companies.The Program Consultant serves as a primary point of contact for participating startups within Robotics Factory Accelerate, the robotics investment track within AlphaLab. The role works closely with founders, mentors, and the broader robotics ecosystem while supporting day-to-day program operations, contributing to the application and selection process, and helping companies address operational and early market-entry challenges.This is a full-time, six-month contract role, ideal for someone with experience working inside early-stage startups who is passionate about supporting entrepreneurs through the ambiguity, constraints, and opportunities of building a company from scratch. The role benefits from a strong product and operations mindset, as managing an accelerator shares many similarities with managing a product: understanding customer needs, prioritizing initiatives, and delivering outcomes.<h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px">Primary Responsibilities</h2><h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px">Program Operations</h3>Support the Robotics Factory Accelerate application and selection process, including recruitment, application review, interviews, and final selection.Help run a compelling, founder-focused program and serve as a key point of contact for participating companies, conducting bi-weekly 1:1 meetings and providing hands-on support across a range of operational and commercialization challenges.Drive execution of program milestones and ensure the completion of key deliverables such as founder surveys, site visits, and state or stakeholder reporting.Represent Robotics Factory Accelerate at relevant events, panels, and community activities to build visibility and support for the program and its founders.<h3 style="line-height:1.38;margin-top:19px;margin-bottom:5px">Internal Collaboration</h3>Coordinate with the broader AlphaLab and Innovation Works teams to ensure alignment across accelerator tracks.Partner with marketing, platform, and operations teams to help deliver a seamless founder experience.<h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px">Qualifications and Requirements</h2>Bachelor’s degree required; an advanced degree in business, engineering, or a related technical field is a plus.5–10+ years of professional experience, including time working in startup operations at an early-stage companyStrong project management, organizational, and communication skills, with the ability to manage multiple priorities in a fast-paced, collaborative environment.Excellent interpersonal skills and a direct, transparent, and empathetic communication style.Proficiency with tools such as Google Workspace, Slack, Calendly, Salesforce, and virtual communication platforms.<h2 style="line-height:1.38;margin-top:24px;margin-bottom:5px">Preferred Qualifications</h2>Experience working in robotic startups.Experience working in an accelerator, venture fund, or innovation program.Passion for supporting entrepreneurs and building a strong hardware and robotics community.Prior experience in a Product Management role or demonstrated ability to guide early-stage teams through the process of translating engineering milestones into viable products.   Powered by JazzHR

Innovation Works, Inc.

Program Consultant, Robotics Factory Accelerate

Communication Skills

Consulting

Ecosystems

Entrepreneurship

Establish Priorities

Hardware Virtualization

Interpersonal Skills

Marketing

Mentoring

Multitasking

Needs Assessment

Operations Management

Organizational Skills

Product Management

Project/Program Management

Robotics

Salesforce.com

Slack

Startup

Team Player

partner JazzHR

FULL_TIME

OTHER

The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry&aposs leading technology. AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

Electron Microscopy Technologies (EMT) is the world leading manufacturer of high-quality instrumentation and software for imaging and analysis in TEM and SEM applications. The Gatan and EDAX names are recognized and respected throughout the worldwide scientific community and has been synonymous with high quality products and the industry&aposs leading technology.Position Summary:This position serves as the strategic head of the in-house service organization, accountable for shaping and executing the vision for factory and depot repair operations for Gatan products. The role drives operational excellence, customer satisfaction, and long-term service capability development, ensuring alignment with business objectives and global quality standards. The Service Manager will lead the factory service department with a strong focus on improving data collection, reporting accuracy, and actionable insights. This role requires expertise in service operations and advanced analytical skills to enhance performance visibility and decision-making.Essential Roles and Responsibilities: <ul><li>Manage a low-volume repair center for complex instrumentation.</li><li>Proven experience in leading service center personnel, directing activities and priorities, and empowering independent decision-making.</li><li>Ability to recruit, train, and mentor technicians and engineers to maintain high performance and safety standards.</li><li>Serve as the customer interface for complex or escalated service issues.</li><li>Deep understanding of electromechanical systems and ability to interpret electrical schematics and mechanical drawings.</li><li>Monitor, analyze, and optimize key performance indicators related to turnaround time and repair quality, driving continuous improvement initiatives to enhance efficiency, customer satisfaction and profitability.</li><li>Expertise in root cause analysis and implementing corrective and preventive actions.</li><li>Solve complex learning and development challenges and communicate highly technical information effectively across all levels.</li><li>Prepare and manage department budgets, optimizing resources, and ensuring compliance with safety and quality regulations.</li><li>Utilize CRM systems to ensure timely and accurate documentation of service reports and expenses.</li><li>Demonstrate excellent oral, written communication, and organizational skills.</li><li>Proven record of developing service processes and documentation to maintain consistency and reliability.</li></ul>Qualifications: <ul><li>Experienced service manager of complex systems such as electron microscopes, semiconductor equipment, medical devices, or similar scientific instrumentation.</li><li>Strong communication skills with the ability to collaborate across regions and with headquarters.</li><li>Independent thinker with problem-solving capabilities and goal-oriented mindset.</li><li>Proficient in data analytics and visualization using MS Office, Power BI and PowerPoint; comfortable presenting to executive management on a regular basis.</li><li>Formally trained Six Sigma and Lean Manufacturing operative</li></ul>Education/Experience: <ul><li>Bachelor's Degree in Physics, Engineering, or equivalent.</li><li>Minimum 5 years of management experience.</li></ul>CompensationEmployee Type: Salaried Salary Minimum: $100,000 Salary Maximum: $150,000 Incentive: 1289 Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.For more information on AMETEK's competitive benefits, please click here.AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.Nearest Major Market: Pittsburgh

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AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit <a title="www.ametek.com" href="https://urldefense.com/v3/__https:/jobs.ametek.com/job/Peabody-Mechanical-Assembler-2nd-Shift-MA-01960/1227162200/www.ametek.com__;!!D1XWH5In!Qe6CY6Xjeo7hJeMe15YOtCEgPEXWMI-tgryDnyf9xk9G-u30G60-2eSWkgNSopi-5Aw934gT_JIuhwSVKLBpr9dv3kA$" target="_blank" rel="noopener">www.ametek.com</a> for more information.

AMETEK, Inc

Factory Service Manager

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Program Consultant, Robotics Factory AccelerateInnovation Works, Inc.

Factory Service ManagerAMETEK, Inc

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