OTHER

FEED

UNKNOWN

Physical Requirements: Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift. Help drive store performance by analyzing sales trends, setting goals, and executing strategies and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.

HOUR

About Us:
At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status.  J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com

Overview:
At J.Jill, we believe in the power of community and genuine connections. We are seeking a passionate, customer-obsessed, and results-driven Assistant Store Manager to support the overall success of the store. You are a dynamic leader who thrives on building relationships, inspiring teams, and driving a profitable business. You will embrace our fun and inclusive culture as you create a meaningful and authentic customer experience within the store and community. 

Responsibilities:
<ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Acts as a role model, develops and maintains strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Assist in hiring, training, and developing a high-performing team that embodies J.Jill’s values. Lead by example, providing coaching and support to ensure team success.Identify and celebrate individual and team success.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Help drive store performance by analyzing sales trends, setting goals, and executing strategies and communicating with the team to meet or exceed targets while ensuring a seamless shopping experience.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Maintain deep knowledge of J.Jill’s products to provide customers with personalized styling recommendations and build confidence in their choices.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Support daily store operations, manage inventory, lead floor sets, and uphold visual merchandising standards that align with company guidelines.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Take ownership of assigned responsibilities, address challenges with a proactive and solution-oriented mindset, and support the Store Manager in overall store success.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Perform additional responsibilities as assigned to help your store be successful.</li></ul> Benefits, Tailored for You:<ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Competitive salary with retail incentive plan eligibility. Hiring immediately.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Opportunities for career growth and professional development.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Generous associate discount.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">401(k) retirement plan with discretionary match and tuition reimbursement.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Full-time associates are eligible for medical, dental, vision, paid time off, and more.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Employee Assistance Program and additional group discounts.</li></ul>

Qualifications:
<ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">2+ years of Women’s Specialty Retail experience preferred, with at least 1 year in a leadership role.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Proven ability to support and develop high-performing teams.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Strong customer service skills and ability to build lasting relationships.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Experience in analyzing business trends and executing action plans.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Passion for fashion, styling, and merchandising.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Excellent communication skills and ability to manage ambiguity with confidence.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Available to work a flexible schedule, including weekends, evenings, and holidays.</li></ul> Physical Requirements:<ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'aptos' , sans-serif">Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift.</li></ul> The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Our Brand:
J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J. Jill offers a high touch customer experience through over 200 stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.

Min:
USD $19.50/Hr.

J.Jill

Assistant Store Manager

Accessories Design

Business Analysis

Coaching

Communication Skills

Community Support

Customer Experience

Customer Relations

Customer Support/Service

Develop and Maintain Customers

Exceeded Sales Goal

Inventory Management

Leadership

Lift/Move 30 Pounds

Merchandising

Mobile Devices

Operational Support

Operations

Performance Analysis

Physical Demands

Product Design

Retail

Retail Management

Sales Analysis

Set Goals

Shoe Design

Trend Analysis

Visual Merchandising

eCommerce

[AW]-iCims

Store Operations- Oversees all pricing and signing processes including workload planning&comma; weights and measures&comma; price changes and re-ticketing&comma; Door to Floor process&comma; achievement of productivity target by setting goals and monitoring pace of work. Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team&comma; managing company merchandise and operational excellence&comma; training and developing associates&comma; and executing sales-building programs.

YEAR

Overview:
General ManagerContributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team&comma; managing company merchandise and operational excellence&comma; training and developing associates&comma; and executing sales-building programs.Primary Responsibilities:Customer Service •    Models&comma; coaches&comma; and holds team accountable for outstanding customer           service. •    Engage with both associates and customers to enhance interactions. •    Conduct store walkthroughs for pricing/signing accuracy. Sales •    Analyze sales and expense data to identify opportunities. •    Communicate business objectives and performance to the team. •    Strategically drive sales through store walkthroughs and leadership           interactions. •    Improve store consistency around key performance metrics •    Participate in peer group discussions to address business trends. Team Development •    Provide in-the-moment coaching for associates. •    Maintain performance notes and take action on performance gaps •    Enhance each leader's execution abilities and team development. •    Utilize recognition and rewards to reinforce positive behaviors. •    Motivate associates/teams to align with the company's strategy. Specialty Businesses •    Lead Salon Manager/Beauty Manager/Supervisors and engage related           teams. •    Analyze sales and expenses to drive performance and improvements. Performance Standards •    Support shrink and safety initiatives •    Consistently meet established performance standards&comma; including sales&comma;           service&comma; profit&comma; productivity&comma; and attendanceCore Competencies & Accomplishments;•    Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer&comma; including the need for work-life balance and well-being. •    Takes Accountability - Holds team accountable for performance&comma; celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments. •    Produces Results - Motivates and challenges associates to work hard&comma; smart&comma; and outside of traditional hierarchies to attain a shared purpose. •    Works Collaboratively-Creates a culture of inclusion and collaboration&comma; actively supporting teamwork and team spirit. •    Work experience- Minimum of 5 years retail leadership experience •    Education- bachelor’s degree or equivalent work experience What you get:Eligible for bonus under the Management Incentive Plan.If eligible&comma; we offer a competitive benefits package including medical/dental/vision&comma; term life insurance&comma; paid vacation/holidays*&comma; and 401(k) with Company match.  All associates are eligible for an associate discount on JCPenney merchandise.  For paid holidays&comma; associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days&comma; as well as eligibility requirements for other benefits&comma; please visit http://www.yourjcpbenefits.comAbout JCPenney:JCPenney is the shopping destination for diverse&comma; working American families. With inclusivity at its core&comma; the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style&comma; quality&comma; and value. JCPenney offers a broad portfolio of fashion&comma; apparel&comma; home&comma; beauty&comma; and jewelry from national and private brands and provides personal services including salon&comma; portrait and optical. The Company and its 50&comma;000 associates worldwide serve customers where&comma; when&comma; and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024&comma; JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook&comma; Instagram&comma; Twitter and LinkedIn. As the Assistant Manager of Customer Experience&comma; you contribute to profitable sales growth by attracting&comma; developing&comma; leading&comma; retaining and engaging associates&comma; leading strategies and initiatives&comma; and executing sales building programs to enhance the customer experience through driving performance standards.Primary Responsibilities: •    Customer Service and Sales–Models&comma; coaches&comma; and holds team accountable for outstanding customer service. Leads the Manager on Duty (MOD) program&comma; observes&comma; engages&comma; and coaches in the moment to enhance each manager’s and supervisor’s ability to execute and develop their own respective teams&comma; and that associates are focused on the right priorities •    Human Resources/Talent Management– Sources and screens talent and proactively partners with store leadership to deliver consistent and effective hiring processes. Oversees store payroll and other payroll functions to ensure associates receive appropriate pay for hours worked. Ensures that CES schedules and conducts new hire orientation&comma; and that training is delivered by the appropriate leader.  Schedules talent and resources to help achieve profit expense targets&comma; effectively deliver exceptional service&comma; and fully keep associates engaged. •    Store Operations- Oversees all pricing and signing processes including workload planning&comma; weights and measures&comma; price changes and re-ticketing&comma; Door to Floor process&comma; achievement of productivity target by setting goals and monitoring pace of work. Establishes and maintains stockroom processes including overall organization and work safety initiatives&comma; receiving&comma; shipping and reverse logistics including all third-party carrier processes (FedEx&comma; UPS&comma; etc.). Core Competencies & Accomplishments: To achieve success at JCPenney&comma; a manager will possess the following competencies: •    Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences. •    Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. •    Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results. •    Works Collaboratively: Collaborates cross-functionally by sharing information&comma; seeking input from diverse perspectives&comma; and working towards shared goals. •    Work experience- Minimum of 2 years retail leadership experience •    Education- bachelor’s degree or equivalent work experience What you get: Eligible for bonus under the Management Incentive Plan.If eligible&comma; we offer a competitive benefits package including medical/dental/vision&comma; term life insurance&comma; paid vacation/holidays*&comma; and 401(k) with Company match.  All associates are eligible for an associate discount on JCPenney merchandise.  For paid holidays&comma; associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.  *For paid vacation days&comma; as well as eligibility requirements for other benefits&comma; please visit http://www.catalystbrandsbenefits.com.   About JCPenney: JCPenney is the shopping destination for diverse&comma; working American families. With inclusivity at its core&comma; the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style&comma; quality&comma; and value. JCPenney offers a broad portfolio of fashion&comma; apparel&comma; home&comma; beauty&comma; and jewelry from national and private brands and provides personal services including salon&comma; portrait and optical. The Company and its 50&comma;000 associates worldwide serve customers where&comma; when&comma; and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024&comma; JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on Facebook&comma; Instagram&comma; Twitter and LinkedIn.    

Pay Range:
USD $70,070.00 - USD $100,100.00 /Yr.

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

JCPenney

General Manager

Business Strategy

Candidate Screening

Candidate Sourcing

Cosmetology

Cross-Functional

Employee Orientation

Establish Priorities

Expense Analysis

Facebook

Human Resources

Incentive Programs

LinkedIn

Newsroom

Performance Management

Performance Metrics

Pricing

Process Improvement

Revenue Growth

Safety/Work Safety

Sales

Sales Strategy

Service Delivery

Shipping/Receiving

Talent Management

Team Building

Team Player

Third-Party Logistics (3PL)

Twitter

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