UNKNOWN

FEED

We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.* Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.*

YEAR

For California-based roles: Annual pay ranges may fall between $33,280 - $68,640. You may also be offered a bonus, and other benefits.EEO Statement:Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.Notice to Applicants:In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.Need accessibility assistance to apply?Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.Req ID: 24354Location: 6469 - Gilroy Premium OutletsAbout Our CompanyLids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver - creating a community for both sports fans and fashion lovers.The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.General Position SummaryAt Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids' products and services.Principle Duties and ResponsibilitiesPeople & Training* Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.* Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.* Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.* Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.* Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)* Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.* Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.* Assist in recruiting and training store personnel on proper store operations and procedures.* Encourage store associates' direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.* Other duties as assigned.Customer Experience* Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.* Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to "make it right" for customers.* Ensure every customer is offered the opportunity to participate in Lids' membership programs or special offers when live in-store through employee education.* Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.* Maintain a professional appearance consistent with Company Dress Code Policy.Additional Principal Duties and ResponsibilitiesOperations* Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).* Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.* Maintain store technology and equipment - MPOS, Lids Custom, etc. - by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.* Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.* Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.* Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.* Open and close the store as required following the procedures per the Operations P&P Manual.Product & Inventory Management* Protect Company assets within guidelines of LIDS Retail policies.* Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.* Follow all policies to accurately manage store inventory including receiving, transferring, completing price change and conducting product counts.* Strategically organize the backroom to maximize efficiency, including arranging product / supplies to optimize space and productivity.* Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.* Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)* Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.Job Required Knowledge & Skills* High school diploma or equivalent plus one year relative experience.* Established ability to produce sales results while minimizing loss.* Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.* Ability to operate a computer, as well as maneuver relative software programs.* Ability to lift up to 50 pounds.* Ability to climb a ladder and work with hands overhead.* Standing required for up to 100% of the work time.* Ability to work unsupervised.Preferred Job Required Knowledge & SkillsAssistant store managers can earn up to 45% above local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Assistant Store Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).EducationReports To* Store ManagerFor California-based roles: Annual pay ranges may fall between $33,280 - $68,640. You may also be offered a bonus, and other benefits.EEO Statement:Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.Notice to Applicants:In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.Need accessibility assistance to apply?Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.Req ID: 24354Location: 6469 - Gilroy Premium Outlets

Lids

Assistant Store Manager FT

Auditing

Cash Management

Communication Skills

Corporate Compliance

Corporate Policies

Customer Escalations

Customer Experience

Customer Support/Service

Customer/Client Research

Database Administration

Demographics

Disability Accommodations

EEO Regulations

Functional Testing

Global Branding

Government

High School Diploma

Interpersonal Skills

Inventory Management

Lift/Move 50 Pounds

Maintenance Services

Merchandising

Operations Processes

Performance Metrics

Policy Development

Pricing

Procedure Development

Product Documentation

Product Management

Product Strategy

Promotional Programs

Repair Orders

Resolve Customer Issues

Retail

Retail Management

Safety/Work Safety

Sales

Sales Presentation

Sales Strategy

Set Goals

Shipping/Receiving

Special Offers

Sports

Staff Training

Store Closing

Store Opening

Supplier Optimization

Training Program

Training/Teaching

User Documentation

Virtual Machine (VM)

Visual Merchandising

Workplace Issues

IRecruitee

Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team.

Sales Supervisor (Part-Time) Join 7 For All Mankind, the first company to bring premium denim to the market, putting L.A. on the map as the fashion authority on premium denim. 7 For All Mankind is the leader in denim innovation and after almost 20 years continues to be a force in the industry it brought to life, with innovation in fits and fabrics and exciting collaborations and partnerships. 7 For All Mankind offers competitive bonus programs and generous incentive programs along with the opportunity for career growth with our brand. Position Summary: The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures. As part of a team focused on delivering exceptional customer experiences you will introduce our customers to the most innovative premium denim on the market and contribute to the continued success of our brand. As a member of the Store Management Team the Sales Supervisor's key role is to ensure the highest level of customer engagement is met and sales results are achieved. The Sales Supervisor assists the Store Manager and Assistant Store Manager with all aspects of the day-to-day operations of the store, including driving sales, providing an exceptional customer experience, and coaching and developing the team. Key Responsibilities: <ul><li>Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals. </li><li>Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs. </li><li>Responsible for setting the example for customer engagement that exceeds industry standards. </li><li>Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach. </li><li>Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity. </li><li>Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures. </li><li>Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs. </li><li>Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines. </li><li>Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development. </li><li>Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers. </li><li>Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage. </li></ul>Required Skills:<ul><li>Strong leadership ability. </li><li>Strong time management skills. </li><li>Able to meet performance expectations. </li><li>Effective verbal and written communication skills. </li><li>Strong organizational skills; ability to multitask and prioritize. </li><li>Strong problem solving and decision making skills. </li><li>Ability to accurately and efficiently operate cash register while following cash handling procedures. </li><li>High level of initiative/self-starter. </li></ul>Education/Experience:<ul><li>2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience. </li></ul>Special Physical and/or Mental Requirements:<ul><li>Repetitive hand motion while operating cash register or computer. </li><li>Regularly interacts with the public in an often crowded and noisy interactive store environment. </li><li>Standing required for entire work shift. </li><li>Operate office equipment (i.e., computers, phone, fax, scanner and copier.) </li><li>Must work weekend and night shifts. </li><li>Climb ladders as needed. </li><li>Bend, lift, open, and move product up to 50 pounds as needed. </li></ul> 7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include but are not limited to; making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, working in a public environment that may result in interactions with a customer's pets, such as dogs and cats, or using specialized equipment. Diversity Vision Statement: We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled. We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor. Salary Description 19.75-22.00

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Assistant Store Manager FT Lids

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