FULL_TIME

FEED

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Essential Duties and Responsibilities - Provides ongoing production support of the financial and budgeting systems, support system enhancements, assists in testing and implementation of upgrades and patches/hotfixes. - Works across departments to define opportunities for improvement. Provide functional support for accounting and finance users. Troubleshoot user issues and provide resolution. - Responsible for ad hoc reporting requests. - Establishes best practices for financial systems use and ensures that these practices are used throughout the organization. - Ensure policy and procedures exist, are updated, and are well documented. Responsible for creating & maintaining desktop procedures and training materials. - Responsible for providing excellent customer service and meeting assigned deliverables for assigned projects. - Rely on experience and judgment to plan and accomplish a variety of tasks and goals. Work requires considerable initiative.Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years- Experience in accounting, financial analysis and forecasting is preferred.- Experience with an accounting system such as Deltek (Costpoint) is preferred.- IBM Cognos Analytics (financial reporting system) or Planning Analytics (TM1) (budgeting/forecasting system) is highly preferred.- Strong analytical skills, with an in-depth attention to details, well organized with the ability to multitask.- Knowledge of GAAP and government contract accounting principles and FAR. - Advanced knowledge of Microsoft Office suite - Excel, Word, PowerPoint.- Excellent communication skills and able to collaborate effectively with internal and external stakeholders. - Strong organization skills and work well under pressure.- Strong ability to collaborate with individuals across the organization to achieve results.- Excellent verbal and written communication skills. - Excellent interpersonal and presentation skills.EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 73,780.00 Maximum Salary $ 99,820.00 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=3fcdd4de97f94f129aaf870564209780&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Financial Systems Analyst (Remote)

equestftpin

UNKNOWN

Ability to apply knowledge of an information system and its functions to perform data maintenance and content reviews, determine if business rules are maintaining the correct data, evaluate information audits, determine cause of any inconsistencies or issues, and communicate / document findings to fix / resolve issues found. Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks and updating change management systems to document system changes.

YEAR

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the <a href="http://www.sni.org/" rel="nofollow">Seneca Nation of Indians</a>. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company <a href="http://www.senecaholdings.com/" rel="nofollow">Seneca Holdings</a> and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit <a href="http://www.senecanationgroup.com/" rel="nofollow">www.senecanationgroup.com</a> and follow us on <a href="https://www.linkedin.com/company/seneca-nation-group/" rel="nofollow">LinkedIn</a>.The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.This position is to provide the Knowledge and Data Management Branch (KDM) of DEVCOM Chemical Biological Center located at Rock Island Arsenal, IL. KDM develops and maintains information systems for several government customers. The majority of the KDM mission supports the Joint Executive Program Office for Chemical, Biological, Radiological, and Nuclear Defense (JPEO-CBRND). This mission directly supports the acquisition programs for CBRN Equipment (CBRNE) for the Warfighter. KDM requires contractor support using non-personal services contracts to execute their mission of developing accredited information systems.Western Door Federal is seeking a Business Analyst at the Rock Island Arsenal, in Rock Island, IL. The objective of this work is to provide on-site support and be responsible for the day-to-day performance of the work/contract. Work under general technical direction, install, configure, and maintain operating systems, servers, and resources either in the government owned cloud, or servers. Responsibilities include, but are not limited to:<ul><li>Use change management and testing tools such as Microsoft Team Foundation Server, Azure DevOps, GitHub, Jira, etc.</li><li>Maintain awareness of information system up status. If down, determine why rapidly with all due haste and inform the government and customers immediately.</li><li>Managing work items and tasks to meet deadlines established with the government for software releases and other planned scheduled events and deliverables.</li><li>Ability to apply knowledge of an information system and its functions to perform data maintenance and content reviews, determine if business rules are maintaining the correct data, evaluate information audits, determine cause of any inconsistencies or issues, and communicate / document findings to fix / resolve issues found.</li><li>Work in a software development life cycle, apply security and vulnerability best practices, and require little or no instruction and guidance in performing routine tasks and updating change management systems to document system changes.</li><li>Collaborate with other members of the DEVCOM CBC KDM, understand and implement change requests, have superb interpersonal and communication skills.</li><li>Have effective technical, communication, skills and experience to recommend design solutions and improvements that enhance the system cost, schedule, and performance.</li><li>Participate in team meetings with the government to improve understanding of the mission, tools, concepts, frameworks, and increase effectiveness in maintaining government computer systems.</li></ul><ul><li>Deliver and prepare hardware, software, and system audits. Change requests are defined as any software system change. Source of change may include:
<ul><li>Bug reports</li><li>New customer requirements</li><li>Regulatory mandated changes</li><li>Opportunities to improve software function and use</li></ul></li><li>Project artifacts such as UML diagrams, and models, data flow diagrams, mockups, storyboards shall be documented in the government change management system as change requests.</li><li>Change request work items are tracked in the government change management system, kept up to date with the latest requirements, work efforts, and project status reporting.</li><li>Maintain deliverables, which include any planned / scheduled milestone dates such as test and release dates and kept updated to show the actual date of milestone completion.</li><li>Prepare and deliver Software Test Plans for DEVCOM CBC KDM. The government requires test plans for associated software change requests that test whether the software code functions as the customer expects it and does not contain any STIG vulnerabilities.</li><li>The test plans shall assess each change documented in the change request. They should be able to cross-walk to an item in the change request, so the customer is assured what they require is correctly being evaluated for the required functionality.</li><li>Testers and software developers should be able to understand and follow the test plan.</li><li>Prepare and deliver Software Documentation for DEVCOM CBC KDM. The government needs software documentation artifacts such as user guides, quick help guides, training slides, etc.</li><li>The Software Documentation, will help the users of the software on how to use the software, troubleshoot and fix known issues, and train the users in any training sessions.</li><li>The software documentation should be accurate with the latest version of the software and be timely for when any update is released, when the software functions differently than before.</li></ul> Basic Qualifications:<ul><li>Active Secret Clearance.</li><li>Apply skills at a complexity level and velocity equivalent to three (3) years of paid experience in business system analysis of complex applications.</li><li>Work under general technical direction, analyze customer requirements, develop technical information system requirements, test plans, conduct user acceptance testing.</li><li>Must be proficient, and able to work independently on developing information system design artifacts, such as process maps, UI wireframes, etc.</li><li>Must have proven time and work management experience managing multiple customers, and changes for multiple information systems with little to no instruction and technical guidance in performing work.</li><li>Experience in using database tools such as SQL Server Management Studio, or other DB client software to examine data in tables and understand database schemas and design.</li><li>Experience with Business office software such as Microsoft Office</li><li>Experience with diagraming tools and standards such as Balsamiq Mockups, Visio, UML, etc.</li><li>Experience with Systems Development Life Cycle security and DoD Information Assurance controls in the Security and Technical Implementation Guidelines (STIG) applicable to Application Software.</li><li>Maintain currency with latest software, tools, and standards as they evolve and upgrade.</li><li>Experience in root cause analysis, and how systems should work to provide support to web-based software users.</li><li>Excellent attention to detail.</li><li>Excellent written and oral communication skills.</li></ul>Desired Qualifications:<ul><li>Bachelor's Degree, or higher, in Computer Science, Information Systems, Information Technology, or a similar program.</li></ul><div class="content-pay-transparency"><div class="description" style="padding-top:0px">Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ.  The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. </div><div class="title" style="font-weight:600;padding-top:8px">The projected compensation range for this position is:</div><div class="pay-range">$75,000—$110,000 USD</div></div><div class="content-conclusion">Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.   </div>

Seneca Holdings

Intermediate Business Analyst

GreenHouseAPI

Our unparalleled office solutions and service is trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.

Job DescriptionCompany History:To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born.Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, Print Audit, Papercut.While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. Through organic growth, we now manage print devices in 35 states and offer life cycle management for technology and workflow automation. Our unparalleled office solutions and service is trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems.We believe that each employee contributes to Solutions Management Group’s growth and success. We hope you will take pride in being a member of our team.Job ResponsibilitiesThe Service Desk Analyst will provide phone & email based, first level technical support to staff and faculty for the Eastern Iowa Community College campus. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.Job Functions*Provides excellent customer service to all Eastern Iowa Community College staff* Answers incoming phone calls promptly and professionally within established Service Level Agreement using Automatic Call Distribution*Gathers appropriate information to log incidents and service requests in ticketing system accurately and efficiently*Utilizes, maintains, and improves upon, effective troubleshooting skills, tools, and communication with customers when resolving issues*Schedules Customer Support Technician Team through Microsoft Outlook or other department utilized applications*Promotes self-service and aid customers to use self-service when remote or desk side visit could have been avoided*Works closely with all areas of the Technology Services department to ensure consistent customer support*Maintains First Call Resolution requirements within established Service Level Agreements*Ensures accurate and prompt management of escalated or unresolved issues* Maintains confidentiality for students, faculty and staff profiles*Establishes and maintains strong working relationships with colleagues, staff, administrators and the general public*Displays a positive, friendly and respectful attitude towards customers and co-workers* Possesses strong organizational skills and high attention to detail* Other duties as assigned by managementJob Qualifications*Employee must be able to execute strong customer service skills; 2 years plus of previous customer service experience in a call center environment*Associates Degree or Certificate/Diploma in computer science or related field*Strong knowledge of Microsoft based operating systems and software, with an emphasis on Windows 7, Windows 10 and Office 2016Preferred Education/Experience*Basic Active Directory Administration experience*Experience with ITIL methodology*Experience supporting Higher Education staff and faculty*Experience supporting end users utilizing Macintosh operating systems*Experience supporting end users utilizing educational/presentation technology peripherals*Experience supporting end users utilizing Microsoft SharePointBenefits* Health, Dental, and Vision insurance*Company paid STD/LTD Insurance for employee*Company paid Life Insurance $10,000.00 policy for employee*Section 125 Flex Spending Account* 401(K) Retirement Plan and 401(k) match* Paid Time Off (Vacation, PTO and Holidays)*Paid Volunteer Time*Employee Assistance ProgramSolutions Management Group is an Equal Opportunity Employer #hc235890

Solutions Management Group

Service Desk Analyst

1st Level Support

Administrative Skills

Agriculture

Analysis Skills

Automatic Call Distributor (ACD)

Automation

Automotive Manufacturing

Best Practices

Call Centers

Computer Science

Customer Support/Service

Dell Computers

Dental Insurance

Detail Oriented

Educational Technology

Financial Services

Flexible Spending Accounts

Government

Healthcare

Help Desk

Hewlett-Packard Product Family

Higher Education

ITIL (IT Infrastructure Library)

Identify Issues

Insurance

Mac Operating System

Maintenance Services

Microsoft Active Directory

Microsoft Outlook

Microsoft Product Family

Microsoft SharePoint

Microsoft Windows 7

Microsoft Windows Operating System

Operating Systems

Organizational Skills

Peripheral Hardware

Problem Solving Skills

Resolve Customer Issues

Retail

Section 125 Pre-Tax Plan

Service Level Agreement (SLA)

Solution Sales

Systems Analysis

Technical Leadership

Technical Presentation

Technical Support

Telephone Skills

Vision Plan

Hireclick

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Financial Systems Analyst (Remote)Maximus

Intermediate Business AnalystSeneca Holdings

Service Desk AnalystSolutions Management Group

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