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Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/340048/bilingual-customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814). Join Select Medical as a Bilingual Customer Service Representative , where you’ll support patients and healthcare providers in a professional, compassionate environment.

Overview Bilingual Customer Service Representative – Spanish/English – Healthcare – $16+/hr – No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English ? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative , where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry. Why You’ll Love This Job: • Competitive Pay – Starting at $16.00+/hour, based on experience • Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!) • Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more • Career Growth – Build valuable experience in healthcare, billing, and customer service • Team Environment – Supportive, inclusive, and mission-driven workplace Responsibilities What You’ll Do: As a Bilingual Customer Service Representative, you will: + Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries + Resolve Billing Questions – Help patients understand insurance claims, balances, and account details + Keep Accurate Records – Document all communications and update internal billing systems + Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support + Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information Qualifications Top Skills for Success: ✅Fluent in Spanish and English (speaking, reading, and writing) ✅Excellent communication and customer service skills ✅Comfortable working in a fast-paced, office-based environment ✅Familiarity with Windows-based computer systems Preferred: ⭐1+ year of customer service, medical office, or call center experience ⭐Experience with medical billing, insurance, or front desk operations ⭐Familiarity with Windows-based computer systems Required: High School Diploma or GED Work Environment & Physical Demands: + Office setting with extended periods of sitting. + Ability to lift up to 35 lbs. Additional Data What We Offer: + Paid Training & Orientation – We set you up for success! + Paid Time Off (PTO) & Extended Illness Days (EID) + Health, Dental, and Vision Insurance + Life Insurance & Prescription Coverage + 401(k) with company match + A diverse, respectful, and inclusive work culture Join a Workplace That Values Diversity! _Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status._ _We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply._ _Ready to Take the Next Step? Apply Today!_ Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/340048/bilingual-customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814) Share this job Job ID _340048_ Experience (Years) _1_ Category _Corporate - Central Billing Office_ Street Address _400 Technology Drive_

Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.

Select Medical

Bilingual Customer Service Representative

Gap Inc.

FEED

Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries.

Overview:
Bilingual Customer Service Representative – Spanish/English – Healthcare – $16.50+/hr – No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English?  Do you have a passion for helping people and solving problems?  Join Select Medical as a Bilingual Customer Service Representative, where you’ll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry. Why You’ll Love This Job:• Competitive Pay – Starting at $16.50+/hour, based on experience• Work-Life Balance – Monday to Friday, 8:30 AM – 5:00 PM (No weekends!)• Comprehensive Benefits – Health, Dental, Vision, 401(k) with match, PTO & more• Career Growth – Build valuable experience in healthcare, billing, and customer service• Team Environment – Supportive, inclusive, and mission-driven workplace 

Responsibilities:
What You’ll Do: As a Bilingual Customer Service Representative, you will:<ul><li>Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries</li><li>Resolve Billing Questions – Help patients understand insurance claims, balances, and account details</li><li>Keep Accurate Records – Document all communications and update internal billing systems</li><li>Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support</li><li>Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information</li></ul>

Qualifications:
Top Skills for Success:  Fluent in Spanish and English (speaking, reading, and writing)Excellent communication and customer service skillsComfortable working in a fast-paced, office-based environmentFamiliarity with Windows-based computer systems Preferred:  1+ year of customer service, medical office, or call center experience Experience with medical billing, insurance, or front desk operations Familiarity with Windows-based computer systems Required: High School Diploma or GED Work Environment & Physical Demands:<ul><li>Office setting with extended periods of sitting.</li><li>Ability to lift up to 35 lbs.</li></ul>

Additional Data:
What We Offer:<ul><li>Paid Training & Orientation – We set you up for success!</li><li>Paid Time Off (PTO) & Extended Illness Days (EID)</li><li>Health, Dental, and Vision Insurance</li><li>Life Insurance & Prescription Coverage</li><li>401(k) with company match</li><li>A diverse, respectful, and inclusive work culture</li></ul>Join a Workplace That Values Diversity!Select Medical is an equal opportunity employer committed to building a workforce that reflects diversity at all levels. Qualified applicants are considered for employment regardless of race, color, religion, national origin, age, gender identity, sexual orientation, disability, veteran status, or other protected status. We are proud to be an equal opportunity employer and encourage candidates from all backgrounds to apply. Ready to Take the Next Step? Apply Today!

NovaCare Rehabilitation

Billing

Call Centers

Communication Skills

Computer Systems

Customer Support/Service

Dental Insurance

Diversity

English Language

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Healthcare

Healthcare Providers

Information/Data Security (InfoSec)

Insurance Claims

Lift/Move 35 Pounds

Mail Processing

Maintain Compliance

Medical Billing

Medical Office

Microsoft Windows Operating System

Multilingual

Problem Solving Skills

Record Keeping

Regulations

Spanish Language

Systems Maintenance

Telephone Skills

Vision Plan

[AW]-iCims

FULL_TIME

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Essential Duties and Responsibilities:- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.- Respond effectively to all forms of inbound and outbound contacts.- Process workflow documents, which include, income, identity, and other eligibility verification documents.- Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.-Guide applicants through the Medicaid, SNAP, and TANF application processes.-Provide clear and accurate information about program eligibility criteria.-Ensure excellent customer service by addressing client concerns with patience and professionalism.-Document interactions notate applications, and work across multiple systems to process eligibility.-Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Must be able to read, write, and speak in English and Spanish.- Ability to work independently in a remote environment.- Strong communication skills, both verbal and written.- Must be willing and able to accept a limited service position.- Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday.- Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday).Preferred Skills and Qualifications- High volume call center experience.- Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs.- Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.- High level of empathy, especially when interacting with individuals in vulnerable situations. - Residency in Eastern (EST) or Central (CST) time zones. Home Office Requirements- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.- Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 18.46 Maximum Salary $ 18.46 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=47a8f772b948fa38d658cda6968047a1&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Spanish Bilingual Limited Service Customer Service Representative

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Bilingual Customer Service RepresentativeSelect Medical

Bilingual Customer Service RepresentativeNovaCare Rehabilitation

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

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