Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Development and maintenance of manuals used to educate the business office staff on the processes to be followed for effective billing and AR collections within our billing systems.