FULL_TIME

FEED

UNKNOWN

Coordinates programs that will facilitate and promote professional growth opportunities for the staff, including technical and clinical staff and providers Assure staff achieves and maintains identified competencies related to their practice through such activities as orientation, evaluation, certification, in-services, training, and ensures maintenance of competency binders. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

At NorthBay Health, the Clinic Supervisor has responsibility and accountability for the operational management of one or multiple clinics. The Clinic Supervisor responsibilities include but are not limited to: oversight of the day-to-day operations, scheduling support and supervision for the clinic/s, staffing, continuity of care and services,compliance with corporate, regulatory and professional standards. The Clinic Supervisor is responsible for monitoring and auditing clinic operations, including ensuring appropriate competencies are maintained by provider and staff members within the medical office. In partnership with the Practice or Area Manager, the Clinic Supervisor fosters multi-disciplinary collaborative relationships among physicians, providers, and staff. The focus of the Supervisor is patient experience, throughput, access, and quality patient care delivery and may also engage in direct patient care, as appropriate for licensure or certification, within the medical office setting. The Clinic Supervisor performs a combination of duties encompassing staffing, schedule, timekeeping, orientation and competency of the PSR/MA staff. The Clinic Supervisor participates in leadership activities as requested, adheres to system policies, and functions as part of the customer service team in support of the practice. This position interfaces with multiple departments.PRIMARY JOB DUTIESMedical Office / Patient CareEmpower staff ownership for the clinical standards using industry guidelines, assigned Clinical Practice Guidelines, Preventive Care standards, and best practice benchmarks.Function as a resource to office staff and providers in the interpretation policies and procedures.Monitors patient care within the office to ensure it is consistent with professional and regulatory standards and provides feedback to staff and providers.Communicates daily to ensure smooth transitional care between inpatient and outpatient. Participate in community activities that support the organization, as requested.Acts as a point of contact for resolution of patient/customer and or staff/provider concerns. Develop and sustain an environment that supports excellence and innovation in practice through assessing, planning, implementing, and evaluating programs and standards that support positive patient care outcomes.Identifies and investigates problems, implements solutions, keeps management apprised.Manages special projects, and/or interdisciplinary committees as assigned.Actively participates in committees, in-services, staff meetings, performance improvement (PI) activities, and standard development. Act as safety and privacy champion within medical office. Monitor consistency of work flow and delegates duties throughout the medical office to ensure timely completion of patient care responsibilities.Operational OversightMonitor parameters for patient access on an ongoing basis, such as, wait times, appointment access, and referral process times. Oversight of all clinical and office supply inventory. Performs audits to ensure adherence to regulatory and professional standards.Supports activities related to electronic health record.Assists manager with tracking provider schedules, maintains provider’s templates to ensure accurate appointment scheduling.Prepares timely monthly clinic stats report.Human ResourcesDemonstrate positive interpersonal skills by communicating, cooperating, coaching, counseling and mentoring.Interviews, hires appropriate individuals, and ensures an effective orientation process for all new employees. Evaluates and documents individual employee performance with the support of the Practice/Area Manager. Manages timekeeping administrative duties. Tracks attendance in a timely manner and follows up timely on patterns with HR.Coach and counsel employees, as necessary, using the progressive corrective action process as appropriate and at the discretion of the Area or Practice Manager. Coordinates programs that will facilitate and promote professional growth opportunities for the staff, including technical and clinical staff and providers Assure staff achieves and maintains identified competencies related to their practice through such activities as orientation, evaluation, certification, in-services, training, and ensures maintenance of competency binders.Collaborative RelationshipsCollaborate effectively with managers, providers, and staff to achieve an environment of respectful, candid communication. Promote collegial relationships based on mutual respect and support throughout the medical office the divisions, and entire NorthBay enterprise.Support multi-disciplinary practice model.Promote standardization within the organization.Perform other duties as assigned.Education: High school graduate or GED preferred. Associate degree or six years of clinic and/or Medical Group administration experience.Experience: Minimum of five years of experience in a medical front and back office setting with experience and knowledge of health insurance/ benefit requirements or Medical Group administration experience. Previous supervisory and/or leadership experience preferred. Skills: Current AHA or equivalent BLS preferred. BLS certification required within 90 days of hire. Strong organizational skills as well as written/spoken communication skills essential. Ability to work independently on a variety of complex tasks, managing competing deadlines. Demonstrated working knowledge of Windows, Outlook, and Microsoft Word/Excel. Knowledge of medical terminology, and insurance rules and regulations preferred. Knowledge of worker’s compensation preferred. Detail oriented with typing and computer entry ability and a working knowledge of general office machines required. Knowledge of STIX and Cerner preferred. Bilingual preferred.Standards of Performance: Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.Physical Effort: Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting and standing frequently up to 6 hours per day. Requires frequent use of telephone, writing and computer keyboard six or more hours each day. Requires walking, stooping, bending, twisting and squatting occasionally up to 3 hours per day.Hours of Work: Assigned shift by Practice Manager during established Department office hours for optimal operational workflow.About UsInterpersonal Skills and ValuesDemonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.Why NorthBay HealthNorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.NorthBay Health Benefits OptionsNorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.Compensation StructureNorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.Remote Work DisclosureNorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.Notice to Recruitment AgenciesNorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.More InformationVisit NorthBay Health Careers for recruitment FAQs and additional information.

Northbay Healthcare

Clinic Supervisor, GI Clinic (Full Time, Days)

Acute Care

Administrative Skills

Auditing

Basic Life Support (BLS)

Benchmarking

Best Practices

Business Performance Management

Cancer

Cardiovascular

Cerner

Certification Evaluation

Clinical Practices/Protocols

Coaching

Communication Skills

Community Support

Compensation and Benefits

Corporate Compliance

Corrective Action

Customer Support/Service

Detail Oriented

Frequently Asked Questions (FAQ)

Health Insurance

Healthcare

High School Diploma

Hospital

Identify Issues

Industry Standards

Insurance Regulations

Interpersonal Skills

Keyboards

Leadership

Maintain Compliance

Medical Office

Medical Office Administration

Medical Record System

Medical Records

Medical Terminology

Medical Treatment

Medicine

Mentoring

Microsoft Excel

Microsoft Outlook

Microsoft Windows Operating System

Microsoft Word

Multilingual

Neonatal Intensive Care Unit (NICU)

Neuroscience

Nonprofit

Office Equipment

Operational Audit

Operational Support

Operations Management

Organizational Skills

Orthopedics

Outpatient Care

Patient Care

People Management

Physical Demands

Policy Development

Presentation/Verbal Skills

Preventive Medicine

Primary Care

Procedure Development

Process Management

Program Evaluation

Project/Program Management

Regulations

Regulatory Compliance

Standards Development

Standards of Care

Surgical Procedures

Sustainability

Team Player

Time Management

Transitional Care

Typing

Urgent Care

Work From Home

Worker's Compensation

We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics. NorthBay Health's Center for Primary Care provides exceptional family practice, internal medicine and pediatric physicians close to your home with compassionate staff and access to an entire network of specialists, should you ever need one.

At NorthBay Health the Board Certified, Licensed Primary Care Physician will practice in our highly regarded health system in Northern California. This position is a Full Time Float FM/IM Physician to support our growth, expansion and coverage in Primary Care throughout the region. NorthBay Health's Center for Primary Care provides exceptional family practice, internal medicine and pediatric physicians close to your home with compassionate staff and access to an entire network of specialists, should you ever need one.Our primary health care providers take that extra step to really get to know you, offering medical advice that fits your lifestyle. It's all part of NorthBay's mission: compassionate care, advanced medicine, close to home, care when and where you need it.Our goal is to make health care easily accessible. We know that getting care when you need it is important to you so we offer same-day appointments and give you options for after-hours appointments for minor illnesses and injuries.NorthBay Health is ideally located between the San Francisco Bay Area Region, Napa Valley and Sacramento. With an abundance of recreation and leisure options Northern California offers residents the landscape for healthy active living.Location: Full time float, Vallejo, Fairfield, Vacaville, Napa or as needed throughout region Schedule: Monday-Friday, 8:00 AM to 5:00 PMInpatient/Outpatient Responsibilities: Outpatient onlyCall Ratio: Balanced call ratio split between physicians and sitesDaily Patient Census: 18 patients per dayEquipment/Resources: Access to state-of-the-art equipment and comprehensive resourcesProvider Support: Collaborative team of physicians and Advanced Practice Providers (APPs)Primary Responsibilities:Consults with patients to determine the appropriate course of treatmentRecommends and orders tests to determine extent of illness or help diagnose conditionMonitors lab results, medication adherence and medication toxicitiesPrescribe or administer treatment, therapy, medication, vaccinations, and other medical care to treat or prevent illness, disease, or injuryExplain and discuss procedures, test results, or prescribed treatment with the patientRefers patients to medical specialists when necessaryRepresents the practice at Hospital committees in such a manner that the burden of attending the meetings is reasonably distributed among all of the physicians in the groupCollaborate and manage APPsMD or DO degreeBoard-certified in Family Medicine or Internal MedicineLicensed to practice medicine in the state of California Proven experience in a primary care settingExcellent diagnostic and problem-solving skillsStrong communication and interpersonal skillsAbility to work effectively in a team-oriented environmentCompensation and perks:Income Guarantee: $330,000 (years 1- 2) Sign on bonus up to $50,000 Relocation Assistance for qualified candidates up to $20,000Retention bonus (beginning year 2) $30,000CME/Dues up to $8,000 annually Production Incentive available Program completion stipend available to qualified candidates Quality Incentive Program at year 3 A positive work-life balanceCollaborative and energized clinical teamsAbout UsInterpersonal Skills and ValuesDemonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.Why NorthBay HealthNorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.NorthBay Health Benefits OptionsNorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.Compensation StructureNorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.Remote Work DisclosureNorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.Notice to Recruitment AgenciesNorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.More InformationVisit NorthBay Health Careers for recruitment FAQs and additional information.

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Clinic Supervisor, GI Clinic (Full Time, Days) Northbay Healthcare

Physician, Primary Care (Full Time, Float) Northbay Healthcare

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