Knowledge of topics such as feasibility assessments, launching and scaling small business growth, business financing and loan packaging, financial literacy, new product development, business technology, market research, marketing strategies including social media and digital marketing techniques, organizational development, business analysis/business process improvement, and exit strategies. Experience/Training: Minimum (3) years of experience in small business ownership, management level employment at a small business, and/or providing direct services to the small business community (i.e. banking, insurance, chamber of commerce, city business license department, economic development position), including at least one (1) year of experience providing small business guidance and/or counseling.