customer needs, budgets, timeline, customer stakeholders assessment, competition being considered) capability (broad knowledge) across the entire product portfolio (benefits, favorable points of differences, understanding when and how to position against the competition, resonating focus, product application, and functionality), and full responsibility for non-Systems as defined (including strong presentation skills for IS, both in-lab as well as online/remote). Maximize customer face-to-face interactions (up to 75% onsite depending on assigned territory) related to selling, support, relationship development, and customer retention, including the customer’s functional partners such as procurement, departmental supervisors, and all key contributors to the customer’s success within their organization.