PERMANENT

FULL_TIME

ADAPTED_NOW

YEAR

We are a growing organization dedicated to helping individuals and families access benefit programs that strengthen their long-term financial security. Our focus is on delivering honest guidance, maintaining professionalism, and ensuring every member we work with receives a supportive and positive experience.

<div><div><div><div><div><div><div><div><div><div><article dir="auto" tabindex="-1"><div><div tabindex="-1"><div><div dir="auto"><div><div><h2>About the Opportunity</h2><p>We are a growing organization dedicated to helping individuals and families access benefit programs that strengthen their long-term financial security. By working alongside established member groups, unions, and associations, we provide guidance and support to people seeking dependable coverage and clear information about their options.</p><p>Our focus is on delivering honest guidance, maintaining professionalism, and ensuring every member we work with receives a supportive and positive experience.</p><h2>Position Overview</h2><p>This is a long-term career opportunity designed for individuals who enjoy working with people and providing helpful guidance. You will communicate with members who have already expressed interest in learning more about available benefit programs.</p><p>Your role will be to answer questions, explain available options, and assist individuals through a professional consultation process so they can make informed decisions.</p><h2>Primary Responsibilities</h2><ul><li><p>Conduct consultations with members through phone or video platforms</p></li><li><p>Explain available benefit programs in a clear and easy-to-understand manner</p></li><li><p>Follow up with members to answer additional questions and provide support</p></li><li><p>Assist individuals with completing digital forms and documentation</p></li><li><p>Maintain organized records while following compliance and documentation standards</p></li><li><p>Build strong relationships with the individuals and families you assist</p></li></ul><h2>What We Provide</h2><ul><li><p>Career advancement opportunities and leadership development pathways</p></li><li><p>Fully remote position with flexible scheduling options</p></li><li><p>Structured onboarding and training programs</p></li><li><p>Ongoing mentorship and professional growth opportunities</p></li><li><p>Performance recognition programs and incentive rewards</p></li><li><p>Eligibility for company-sponsored travel experiences and team events</p></li></ul><h2>Qualifications</h2><ul><li><p>Strong communication and interpersonal skills</p></li><li><p>Comfortable using digital platforms such as Zoom and online systems</p></li><li><p>Self-motivated with the ability to work independently in a remote environment</p></li><li><p>Positive attitude and willingness to learn and grow</p></li><li><p>High school diploma or equivalent required (college or university education considered an asset)</p></li><li><p>Legally authorized to work in the United States or Canada</p></li></ul></div></div></div></div><div><div> </div></div></div></div></article></div></div></div></div></div></div></div></div></div></div>

Customer Service Representative - Work From Home

Communication Skills

Compensation and Benefits

Customer Support/Service

Documentation Standards

Incentive Programs

Interpersonal Skills

Leadership

Organizational Skills

People Management

Record Keeping

Regulatory Compliance

Travel Industry

Work From Home

monster

UNKNOWN

From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.

<h3>Minimum qualifications:</h3><ul><li>Bachelor's degree in computer science, engineering, a related field, or equivalent practical experience.</li><li>6 years of experience with network routing protocols, design, and troubleshooting with network equipment providers.</li><li>Experience with planning and designing networks (e.g., multiple sites, multiple products, etc.).</li></ul><h3>Preferred qualifications:</h3><ul><li>Experience in one or more programming languages such as C++, Go, or Python.</li></ul><div><h2>About the job</h2><p>Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.</p><p>The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. </p><p>We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.</p><p>The US base salary range for this full-time position is $150,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</p><p>Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</p><b></b></div><div><h2>Responsibilities</h2><ul><li>Drive innovation, create requirements, and develop designs for new networking product ideas, process improvements, technology velocity, systems performance, and cost reductions across organizational boundaries.</li><li>Own the quantifiable analysis of measurements or data and capacity forecast models for making Google networks more scalable, efficient, and deliver a predictable user experience.</li><li>Evaluate the current inefficiencies, complexities, and flaws in network systems, and propose designs, software, and processes to improve them.</li><li>Own resolution for software, hardware, and other network and system problems by determining and recommending appropriate solutions in partnership with other engineering teams.</li><li>Lead and improve the entire life cycle of a network, including inception, network design, qualification, deployment, operation, and optimization.</li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Customer Service Representative - Work From Home AIL

Senior Network Engineer, Customer Services Edge Google

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