Duties include: customer service, scheduling patients, arriving patients, arranging return visits, building schedules, updating patient demographics, confirming insurance, completing preauthorizations, requesting medical records, working with patients, families and/or staff in handling and resolving problems that may occur during the course of a visit. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.