Dispatcher / Customer Service Representative (Plumbing & Heating) Vaughan Plumbing And Heating, llcDispatcher / Customer Service Representative (Plumbing & Heating)Boston, MA$72,000–$93,000 / yearFull timeThe Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.
Customer Service Representative CareerscapeCustomer Service RepresentativeBoston, MA$40,000–$50,000 / yearFull timeThe role requires a proactive approach to problem-solving and the ability to handle high volumes of inquiries in a fast-paced environment. This role is focused on providing exceptional service to clients and resolving customer inquiries in a timely manner.