NewRetail Customer Service Associate FedExRetail Customer Service AssociateSeattle, WA$20.75–$24.37 / hourFull timeActual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.
Customer Service Representative (Work From Home) American Income LifeCustomer Service Representative (Work From Home)Seattle, WA$40,000–$50,000 / yearFull timeWe are a growing organization focused on helping individuals and families better understand benefit programs that can support their long-term financial security. Our goal is to create a positive experience for every member we assist by offering honest communication, helpful service, and a professional consultation process.
Customer Service Representative III Mechanics BankCustomer Service Representative IIIBellevue, WAFull timePerforms daily teller services such as processing deposits, withdrawals, holds, loan payments, traveler's checks purchases, stop payments, telephone transfers, direct deposits, cash advances, sight drafts, verifications of deposit, ATM card requests, wire transfers and other related matters. The Customer Service Representative III provides exceptional customer service by taking ownership of the customer experience from introducing the customer to Mechanics Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Mechanics Bank products and services.
Customer Service Representative II Mechanics BankCustomer Service Representative IISeattle, WAFull timeProvides daily deposit services such as handling deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, and other related matters. Requires ability to operate teller and office equipment including computers, adding machines, telephones, typewriters, copy machines, fax machines, electronic credit card authorization terminals, and security devices.
Customer Service Representative Washington FederalCustomer Service RepresentativeBellevue, WA$21–$24.20 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Temporary Customer Service Professional I Cambia Health SolutionsTemporary Customer Service Professional INewcastle, WARemoteFull time6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience. As the face of Cambia, our CSPs play multiple roles - listener, problem-solver, investigator and advocate - all in service of making our members' health journeys easier and days brighter.
Customer Service Supervisor, Retail Mechanics BankCustomer Service Supervisor, RetailSeattle, WAFull timeServes in a leadership capacity to assist branch manager in motivating and supporting Customer Service Representative (CSR) staff to participation in branch sales efforts, exemplary customer service, and sound branch operations. In conjunction with Branch Manager: Responsible for scheduling, supervising and coaching Customer Service Representative (CSR) staff, managing paying, receiving and new account operations, and ensuring branch regulatory compliance.
Customer Service Representative- Floater Washington FederalCustomer Service Representative- FloaterSeattle, WA$21.75–$26.92 / hourFull timeAs a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions. Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
Customer Service Representative I Puget Sound Energy, IncCustomer Service Representative IBothell, WAFull timeMinimum education and training including a high school diploma or GED; successful completion of six to ten (6-10) credits of business school or college studies in accounting, communications skills, drafting or social sciences transferable to a 4-year institution or its equivalent in experience and/or education as determined by Human Resources. Business courses: drafting/engineering, social sciences, psychology, communication, computer sciences, business math, business administration, business law, statistics, business communications, project management, sociology and economics.
Representative, Customer Service (BFI) Modern Aviation, IncRepresentative, Customer Service (BFI)Seattle, WA$24–$26 / hourFull timeThis role serves as the first point of contact for customers and flight crews, manages service requests, and ensures a positive, seamless experience within the FBO, even in fastpaced or highpressure situations. Maintain strong working relationships with local service providers such as hotels, rental car agencies, and restaurants.
Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RE Gartner, Inc.Sr Director Analyst - CRM (Sales, Marketing, and Customer Service & Support) (RESeattle, WARemote$172,000–$202,500 / yearFull timeThey are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer . Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
Accounts Receivable Representative - Full time, Day, Remote Providence St. Joseph HealthAccounts Receivable Representative - Full time, Day, RemoteRenton, WAFull timeThis position is responsible for the timely and accurate billing and collections of payments from insurance carriers, agencies and others for equipment and services provided by Providence Senior and Community Services and Home and Community Services which could include the following service lines of Home Infusion/Specialty Pharmacy/Oral Dose, Skilled Nursing Facility, Home Health, Hospice, and Home Medical Equipment. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Accounts Receivable Representative - Remote, Full Time, Day Providence St. Joseph HealthAccounts Receivable Representative - Remote, Full Time, DayRenton, WARemoteFull timeThis position is responsible for the timely and accurate billing and collections of payments from insurance carriers, agencies and others for services provided by Providence Home and Community Care Services which could include the following service lines with a focus on skilled nursing and assisted living billing and follow up with the potential to float between self-pay, subacute, and ancillary services. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Supervisor Patient Access - Full Time, Day, Remote Providence St. Joseph HealthSupervisor Patient Access - Full Time, Day, RemoteRenton, WARemoteFull timeProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Front Desk Associate (Full-Time) YWCA Seattle | King | SnohomishFront Desk Associate (Full-Time)Edmonds, WA$26.50–$26.50 / hourFull timeClients have access to a range of on-site services, including case management, life skills training, and connections to healthcare and employment resources, all designed to support their journey toward stability and self-sufficiency. All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship.
CSR WAREHOUSE II - SSC Mohawk ESV, Inc.CSR WAREHOUSE II - SSCSeattle, WAFull timePerforms a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and inventory checks.
Seasonal Customer Service Representative Avis Budget Car Rental ServicesSeasonal Customer Service RepresentativeSeaTac, WATemporaryContractorFull timeDepending on location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, you enjoy staying active, working outdoors, and helping people have a positive experience throughout their day?
Retail Sales Associate (Full Time) - Maple Valley Recology CleanscapesRetail Sales Associate (Full Time) - Maple ValleyWilderness Village, WAFull timeWorks with the Store Manager and Call Center to set up retail stores for long-term profitability by selling brand-appropriate products, providing customer service support, and building relationships with customers. Educates customers about waste reduction and sustainability, and sells products which are reusable, recycled, or refurbished.
Full Time Retail Supervisor Advantage Sales & MarketingFull Time Retail SupervisorSeattle, WAFull timeTypically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the. The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods.
Charge Description Master Specialist - Full Time, Day, Remote Providence St. Joseph HealthCharge Description Master Specialist - Full Time, Day, RemoteRenton, WARemoteFull timeAs a member of the PSJH System Revenue Integrity Chargemaster (RICDM) team, the CDM Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Revenue Cycle Auditor RN - Full time, Day, Remote Providence St. Joseph HealthRevenue Cycle Auditor RN - Full time, Day, RemoteRenton, WARemoteFull timeProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Charge Description Master Specialist - Full time, Day, Remote Providence St. Joseph HealthCharge Description Master Specialist - Full time, Day, RemoteRenton, WARemoteFull timeAs a member of the PSJH System Revenue Integrity Chargemaster (RICDM) team, the CDM Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Supervisor Customer Service - SEA Southwest AirlinesSupervisor Customer Service - SEASeattle, WAFull timeDrive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Dispatcher (Full-Time) Penhall CompanyDispatcher (Full-Time)Seattle, WAFull timeAs the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise-we deliver results. The Dispatcher is responsible for coordinating and managing service requests, scheduling personnel and equipment, and ensuring timely and efficient field operations.
Senior Charge Description Master Specialist - Full time, Day, Remote Providence St. Joseph HealthSenior Charge Description Master Specialist - Full time, Day, RemoteRenton, WARemoteFull timeAs a member of the PSJH System Revenue Integrity Chargemaster (RICDM) team, the CDM Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Retail Customer Service Associate FedEx Office and Print Services IncRetail Customer Service AssociateQueen Anne, WA$20.75–$24.37 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
IT Customer Support Manager, Information Technology Services Bellevue Community CollegeIT Customer Support Manager, Information Technology ServicesBellevue, WA$99,252–$133,536 / yearFull timeThe IT Customer Support Manager holds budget authority, responsible for planning, allocating, and overseeing the financial resources of the Service Desk, including $350,000 training and salary funds for four employees and $30,000 in annual contract authority for the Team Dynamix system, to ensure efficient and effective service delivery within the allocated budget. • Supervises full-time IT Service Desk staff in specialized IT job family (IT Customer Support ' Journey and Entry positions) responsible for all incoming technology support requests for Bellevue College from students, faculty, staff and community members via phones, live chats, emails, ticket requests and in person support.
Customer Service Representative Intern 1st Security BankCustomer Service Representative InternHadlock, WA$20–$20 / hourInternFull time1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5-star Bank in Washington State by Bauer Financial, an independent bank rating firm. If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you.
Social Worker LCSW - Full Time, Night Shift Providence St. Joseph HealthSocial Worker LCSW - Full Time, Night ShiftRenton, WAFull timeProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Patient Financial Counselor - Financial Assistance - Full time, Day, Remote Providence St. Joseph HealthPatient Financial Counselor - Financial Assistance - Full time, Day, RemoteSeattle, WARemoteFull timeProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
Project Coordinator - AUTOM SYS SUP - Full time, Day, Remote Providence St. Joseph HealthProject Coordinator - AUTOM SYS SUP - Full time, Day, RemoteRenton, WARemoteFull timeOne Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health and Services in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. The Production Coordinator is responsible for provisioning access to Payor Websites, and performing scheduled IT production tasks, as well as monitoring automated processes to ensure there is no disruption of IT services to End Users.
Full Time Retail Supervisor SAS Retail Services LLCFull Time Retail SupervisorSeattle, WAFull timeTypically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). The Companyis one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods.
Assistant Store Manager | Aesop University Village | Full Time L'Oreal USAAssistant Store Manager | Aesop University Village | Full TimeSeattle, WA$25–$28 / hourFull timeAesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. Since 2023, Aesop has been part of the L'Oreal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl's, Lancome, SkinCeuticals.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CompanyBilingual Customer Service Specialist (Spanish)Renton, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Retail Customer Service Sherwin-Williams CompanyRetail Customer ServiceBellevue, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Retail Customer Service (Spanish) Sherwin-Williams CompanyBilingual Retail Customer Service (Spanish)Renton, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Sherwin-Williams CompanyCustomer Service SpecialistBurien, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The individual selected for this role will be expected to work at Store #708553, located at: 15833 1st Ave S Burien, WA 98148This is a Full-Time Role with Pay Starting at $23.00 HourlyThis Role Prefers Bilingual Fluency in Spanish & English.
Store Customer Service Specialist Sherwin-Williams CompanyStore Customer Service SpecialistEverett, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service (Spanish) Sherwin-Williams CompanyBilingual Customer Service (Spanish)Kirkland, WA$23–$23.01 / hourFull timeJob duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Retail Consultant | Aesop Capitol Hill | Full Time L'Oreal USARetail Consultant | Aesop Capitol Hill | Full TimeSeattle, WA$21.75–$21.76 / hourFull timeSince 2023, Aesop has been part of the L'Oreal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl's, Lancome, SkinCeuticals. Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded.
Customer Service Technician Agiliti IncCustomer Service TechnicianKent, WA$19.11–$29.41 / hourFull timeThe Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.
Senior Project Manager (Full-Time) Penhall CompanySenior Project Manager (Full-Time)Seattle, WAFull timeAs the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise-we deliver results. The Senior Project Manager is responsible for the overall leadership, strategy, and execution of complex, high-value construction projects across Penhall Company's nationwide operations.
Accounting Service Desk Specialist - Pacific Time DLA Piper LLP (US)Accounting Service Desk Specialist - Pacific TimeSeattle, WAFull timeCommunication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly. The Accounting Service Desk Specialist, in collaboration with and in support of the firm's strategic initiatives, handles the assessment and resolution, or referral, of all accounting and billing inquiries from billers, attorneys, and clients.
Full Time Sr. Shift Supervisor in Costco CLUB DEMONSTRATION SERVICES INCFull Time Sr. Shift Supervisor in CostcoKirkland, WA$25–$25.01 / hourFull timeWe want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries.
Check Handling - Customer Support Representative DAT Solutions, LLCCheck Handling - Customer Support RepresentativeSeattle, WAFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. On a defined path to $1 billion in revenue, DAT deploys a suite of software solutions, machine learning models, and intelligent automation tools that help brokers, carriers, and shippers price freight accurately, source capacity, reduce risk, and operate more efficiently.
Cooling Customer Engineer-Data Center Thermal Technician Vertiv CorporationCooling Customer Engineer-Data Center Thermal TechnicianSeattle, WAFull timeComplete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment. The Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.
HVAC Cooling Customer Engineer - Seattle Vertiv CorporationHVAC Cooling Customer Engineer - SeattleSeattle, WAFull timeThe Cooling CE is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment.
Regional Strategic Customer Representative - Climate Control Sunbelt Rentals, Inc.Regional Strategic Customer Representative - Climate ControlEverett, WAFull timeThis regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
Customer Care Specialist II Verathon, Inc.Customer Care Specialist IIBothell, WAFull timeVerathon is a global medical device company focused on supporting customers by being their trusted partner, delivering high-quality products that endure over time and ensure clinical and economic utility. TechSavvy Problem Solver: You can navigate Windows OS, web apps, wireless technology, and basic networking concepts and can translate them for nontechnical users.
Patient Service Representative - Patient Registration Providence St. Joseph HealthPatient Service Representative - Patient RegistrationSeattle, WAFull timeIt is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Assists patients requesting financial assistance through financial aide programs, processing all necessary paperwork, Serves as a conduit to the appropriate staff to assist patients in determining alternate sources of coverage for hospital stays including payment arrangements for private pay accounts.