TtecBilingual Healthcare Customer Service Representative – Spanish-English – Remote USA TtecBilingual Healthcare Customer Service Representative – Spanish-English – Remote USAMiami, FLRemoteFull timeDuring a Typical Day, You’llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Bring to the RoleBilingual in English and Spanish6 months or more of customer service experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)High school diploma or equivalentComputer experienceHigh speed internet (> 15 mbps)While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)What You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage range of $17 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.