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As a Board-Certified Behavior Analyst (BCBA) at Highlights Healthcare, you will: Provide guidance and mentorship for other behavior analysts and student analysts, related to working collaboratively with caregivers, completing assessments, designing and implementing comprehensive behavior and skill acquisition plans, and evaluate behavior change and achievement of life outcomes. Our operations corporate support center is located in beautiful North Carolina with state-of-the-art learning centers throughout North Carolina and Georgia- convenient to the mountains, beaches, professional sports teams, leading universities and world-class dining and entertainment.

Highlights Healthcare is seeking an experienced and dedicated Board-Certified Behavior Analyst (BCBA) to work as needed as a LEAD BCBA for ABA therapy and supervision of BCBA trainees (student analysts). Who is Highlights Healthcare? Highlights Healthcare provides diagnosis and early intervention ABA therapy services to bring meaningful and positive change to children with autism.  We specialize in serving young learners and families with Medicaid benefits. We believe every child can achieve great things, and we are guided by family-centered principles that demonstrate dignity and respect.Our culture fosters manageable caseloads and professional career paths supported by a team of expert leaders. Our operations corporate support center is located in beautiful North Carolina with state-of-the-art learning centers throughout North Carolina and Georgia- convenient to the mountains, beaches, professional sports teams, leading universities and world-class dining and entertainment.Why should you consider a position with Highlights?<ul><li>Flexible scheduling with full-time hours</li><li>No evenings or weekends</li><li>Clinic-based setting</li><li>Competitive compensation up to $115,000 annually </li><li>Quarterly bonus incentive plan</li><li>9 paid holidays</li><li>Sign-on bonus</li><li>Relocation assistance</li><li>Comprehensive benefits including paid time off (PTO), dental, health, life, and vision insurance, and an employee assistance program</li><li>401K plan</li><li>ACE provider - company provides 16 BACB CEU hours per year. </li><li>Company laptop</li></ul>POSITION OVERVIEW We are currently recruiting clinical staff for our growing operations throughout North Carolina who are dedicated to effectively providing the best client care possible while working in our supportive clinician-driven environment. As a Board-Certified Behavior Analyst (BCBA) at Highlights Healthcare, you will: <ul><li>Provide guidance and mentorship for other behavior analysts and student analysts, related to working collaboratively with caregivers, completing assessments, designing and implementing comprehensive behavior and skill acquisition plans, and evaluate behavior change and achievement of life outcomes.</li><li>Provide individual supervised fieldwork and group supervision to BCBA trainees in accordance with the BACB Experience Standards.</li><li>Monitor the effectiveness of skill-building interventions utilizing ABA.  </li><li>Conduct and interpret ABA assessments including FBA/FA.</li><li>Provide supervision to ABA Behavior Technicians on staff.</li><li>Develop a child-specific behavior plan in accordance with the principles of ABA Therapy.</li><li>Develop and take on projects to improve client service and satisfaction.</li><li>Develop and take on projects to improve employee performance, retention, and satisfaction.</li><li>Develop quality initiatives that will improve referral source satisfaction, measured through volume, surveys, and other reporting methods.</li><li>Maintain knowledge of State and Federal specific laws, Tricare/Governmental programs, Medical Insurance Providers, Medicaid Waiver Programs and ensure compliance with regulations.</li><li>Promote the growth of Highlights Healthcare and assist in the pursuit of new business opportunities.</li></ul>QUALIFICATIONS<ul><li>Master's Degree from an accredited program in ABA or a related field.</li><li>Current BCBA Certification from the BACB.</li><li>Experience supervising BCBA trainees.</li><li>At least 2 years of BCBA experience</li><li>One year of experience in Applied Behavior Analysis (ABA). </li><li>Experience with programming, developing, and implementing intervention programs.</li><li>Must have a reliable car valid Driver's License, and proof of insurance.</li><li>Demonstrated ability to work independently and produce high-quality results while handling competing priorities.</li><li>Ability to maintain positive learner and family interactions with a high degree of professionalism.</li><li>Proficient knowledge of Microsoft Office (Outlook, Word, Excel) and related computer programs such as Central Reach.</li><li>Ability to obtain and maintain a clear criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per HHC and/or program requirements.</li></ul>Highlights Healthcare, LLC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or Health insurance.COVID-19 considerations: HHC follows all applicable CDC guidelines.#INDBCBA

Highlights Healthcare

EXPERIENCED Board-Certified Behavior Analyst (LBA, BCBA) ABA Therapy & BCBA Student Supervision - Full Time

Accredited Business Accountants (ABA)

Analysis Skills

Autism

Business Performance Management

Customer Support/Service

DOJ Clearance

Driver's License

Early Intervention

Employee Retention

Federal Bureau of Investigation (FBI)

Federal Laws and Regulations

Health Insurance

Healthcare

Healthcare Providers

Incentive Programs

Insurance

Laptop PC

Maintain Compliance

Medicaid

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Operational Support

People Management

Quality Assurance

Regulatory Compliance

Sports

State Laws and Regulations

Team Lead/Manager

BreezyHR

FULL_TIME

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

OPERATIONS MANAGER – CLT Charlotte Douglas International Airport - Full-TimeSalary based on qualifications and experienceWeekends and nights required as neededFull-time Benefits and Bonus EligibleBENEFITS:Smarte Carte Inc. offers competitive pay, and outstanding benefits including; Group Health Insurance; Medical & Dental, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, Company Outings, Wellness Reimbursement Program and More! COMPANY BACKGROUNDSmarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.BASIC JOB FUNCTION:The Operations Manager directs airport operations by building and developing a strong team of front-line staff. The Operations Manager is responsible for increasing levels of customer satisfaction and employee engagement while building a culture of accountability, performance and integrity. The Operations Manager is responsible for the P&L, achieving annual revenue and EBITDA goals as well as improving the efficiency of labor, materials, and equipment.KEY RESPONSIBILITIES:<ul><li>Overall responsibility for a multi-million-dollar P&L, with the expectation to deliver revenue growth vs. annual and budgeted plans.</li><li>Lead business unit consisting of multiple terminal and a workforce of up to 10 employees.</li><li>Coach Operations Managers to ensure daily operational performance goals are met through labor force management and applying proven continuous improvement methodologies such as Lean and Six Sigma to improve productivity and vend quality.</li><li>Seek and develop new business opportunities; e.g. airport services, other vending opportunities.</li><li>Develop and maintain strong relationships with key stakeholders within the airport community as well as peers within Smarte Carte.</li><li>Participate in the development and implementation of corporate strategic initiatives to grow revenue and earnings.</li><li>Effectively translate strategic initiatives into meaningful and actionable goals for mid-level managers.</li><li>Other duties as assigned</li></ul> EXPERIENCE:<ul><li>Proficient in Microsoft Office/Suite</li><li>Demonstrated P&L management experience required</li><li>Minimum of 4 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc.</li><li>Minimum of 4 years of direct management experience and the ability to manage across a wide range of capabilities and personalities.</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Possess strategic leadership, planning and thinking skills along with a value chain mind-set.</li><li>Demonstrated success working in a cross-functional team environment.</li><li>Ability to successfully manage the institutional complexity within assigned airports.</li><li>Demonstrated business acumen as defined by a proven track record of success in an operational environment.</li><li>Must demonstrate experience and ability to lead large scale process implementation with measurable improvements in financial and/or performance metrics.</li><li>Ability to forge positive relationships with external constituents e.g. customers, clients, supplier partners, etc., and manage across a wide range of capabilities and personalities.</li><li>Excellent verbal and written communication skills</li><li>Strong negotiation skills and experience in establishing global supply partners</li><li>Strong financial and analytical skills; must be proficient in reading, interpreting, and analyzing financial statements, and understand how operational KPI’s affect financial outcomes.</li><li>Organized and able to manage multiple priorities effectively.</li><li>Superior management skills; ability to influence and engage direct and indirect reports and peers.</li><li>Strong knowledge of leading teams through significant change in a large organization.</li></ul> LEADERSHIP CHARACTERISTICS:The successful candidate will be expected to be a high-energy, creative, and resourceful self-starter who demonstrates leadership skills and instincts. This leader is highly intelligent and enthusiastic with a commitment to excellence. In terms of personal competencies, the successful candidate must be hands-on and possess the best combination of strategic thinking and ability to translate strategic priorities into that also leads to actual results. This is a practical versus a theoretical thinker who should demonstrate the following competencies:<ul><li>Leadership: A confident, mature person with the ability to connect and inspire others. A proven track record of leadership that leads to concrete results that drive key performance indicators. Able to articulate what a successful culture looks like and develop a detailed roadmap for building that culture.</li><li>Results Oriented: A leader who possess the ability to take actions and implement effective solutions in a timely manner.</li><li>Problem Solver: A creative yet pragmatic problem solver. Methodical and handson, as well as detail oriented.</li><li>Analytical Thinking and Decision-Making: Decisive and logical at thoroughly evaluating issues. Excellent planning, execution, and project-management skills.</li><li>Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues. Excellent interpersonal skills and an ability to interact successfully with all levels of management as well as a diverse work force.</li><li>Ethics: Highest level of professional integrity and honesty as well as personal credibility</li></ul>Licenses & Certifications:<ul><li>Valid Drivers’ license required</li><li>Ability to get an Airport Badge required</li><li>Ability to pass a consumer check; and drug test for USPS equipment maintenance is required.</li></ul>EDUCATION:<ul><li>Bachelor’s Degree in Business or related field, or equivalent combination of education and experience required</li></ul>PHYSICAL REQUIREMENTS:<ul><li>Walk and stand for duration of shift (8 hours)</li><li>Lift 40 lbs. to waist height</li><li>Push/pull 75-100 lbs.; move up to 15 carts simultaneously</li></ul>#LI-VG1<h4>Experience</h4>
Required

<ul><li>Demonstrated P&L management experience</li><li>4 year(s): Experience in an operational function such as manufacturing, logistics, distribution, process improvement, etc.</li><li>4 year(s): Direct management of employees</li></ul><h4>Education</h4>
Preferred

<ul><li>Bachelors or better</li></ul><h4>Licenses & Certifications</h4>
Required

<ul><li>Drivers License</li><li>Airport Badge</li></ul><h4>Skills</h4>
Required

<ul><li>Multitasking</li><li>Prioritizing</li><li>Problem Solving</li><li>Computer</li><li>Customer Service</li><li>Decision Making</li><li>Flexibility</li><li>Scheduling</li><li>Communication</li><li>People Management</li></ul>
Preferred

<ul><li>Strategic Thinking</li><li>Conflict Resolution</li><li>Coaching</li><li>Reporting</li><li>Data Analysis</li></ul><h4>Behaviors</h4>
Required

<ul><li>Team Player: Works well as a member of a group</li><li>Leader: Inspires teammates to follow them</li></ul>
Preferred

<ul><li>Enthusiastic: Shows intense and eager enjoyment and interest</li></ul><h4>Motivations</h4>
Required

<ul><li>Self-Starter: Inspired to perform without outside help</li></ul>Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the <a href="https://www.eeoc.gov/poster" rel="nofollow">Know Your Rights</a> notice from the Department of Labor.

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Smarte Carte

Operations Manager - CLT Charlotte Douglas International Airport - Full-Time

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EXPERIENCED Board-Certified Behavior Analyst (LBA, BCBA) ABA Therapy & BCBA Student Supervision - Full TimeHighlights Healthcare

Operations Manager - CLT Charlotte Douglas International Airport - Full-TimeSmarte Carte

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