FULL_TIME

FEED

UNKNOWN

Develops or participates in the development of educational programs to raise staff awareness of risk exposure and the impact on professional liability, including Just Culture and High Reliability Organizations (HRO’s).Identifies organizational risk through trend analysis of incidents and reports and actively works on proactive risk mitigation. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

At NorthBay Health, the Manager, Enterprise Risk is responsible for supporting, coordinating, and facilitating the risk management activities for the health system which includes but may not be limited to: identifying, examining and responding to risk-related issues and complaints involving NorthBay Health facilities, employees and medical staff; managing or assisting in risk-related investigations to promote safe patient care, staff safety and identifying potential liability; Complying with risk management related standards of The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS), and the California State Department of Public Health (CDPH); Collaborating and consulting on complaints/concerns identified through the patient grievance processes and/or NorthBay legal that have risk management implications; monitoring organizational event reporting with primary focus on incidents involving harm or potential liability, and collaborating with Quality and Patient Safety on trending to identify opportunities for improvement; managing and analyzing risk management information (data); proposing, recommending and implementing solutions and resolutions to risk-related issues and events; following up on the implementation and impact of proposed solutions and resolutions; having a general knowledge of organizational insurance programs and resources and collaborating with the legal leaders to manage claims against the organization’s insurance program. The Manager will participate in multidisciplinary teams, standing work groups, councils and committees for the purpose of evaluating and improving organizational risk including patient care. The Manager is responsible for the coordination and investigation of serious adverse events (SAE), including potentially reportable incidents to CDPH and TJC, and in conjunction with the Licensing and Legal departments provides documentation of all related data and facilitates resolution of reported incidents. This individual is responsible for conducting risk management educational and training programs for the organization. Supports the culture of safety survey activities. Leads/participates in formulating risk reduction strategies and is responsible for developing and/or maintaining up-to-date policies and necessary organizational changes related to risk management.PRIMARY JOB DUTIESSupervises assigned staff, providing ongoing education and competency development and review, and performs annual evaluations for direct reports.Meets organizational standards for The Joint Commission (TJC), Patient Safety (PS), California Department of Public Health (CDPH) and Centers for Medicare and Medicaid (CMS) and acts as a liaison as needed.Coordinates the risk management program/plan to meet the needs of the institution.Reviews and analyzes all occurrence reports for Risk Management, quality of care, and regulatory concerns. Manages High Risk/Sentinel Event investigation process and FMEA groups as assigned.Conducts Root Cause Analysis investigations as requested with Quality and Safety, which includes assessing need for focused review by departments, and or clinical chairpersons for peer reviewsKeeps abreast of all applicable regulatory requirements related to risk management.Develops or participates in the development of educational programs to raise staff awareness of risk exposure and the impact on professional liability, including Just Culture and High Reliability Organizations (HRO’s).Identifies organizational risk through trend analysis of incidents and reports and actively works on proactive risk mitigation.In collaboration with patient experience and legal, manages the grievance process including reviewing and responding to complaints. Actively participates in committees directed toward promoting and improving quality of careOther duties as assigned.Education: Bachelor’s Degree required, ( nursing or other healthcare related field preferred) Master’s Degree preferred. Licensure/Certifications:CPHQ, CPPS or CPHRM required (or within 24 months of hire).Experience/Skills: Proficiency with Microsoft Office software. 3-5 years of healthcare Risk Management and/or patient safety experience highly preferred. Experience with Vigilanz preferred. Minimum of four years hospital-based performance improvement experience required. Two years of supervisory or leadership experience highly preferred. Medical terminology understanding required. Current knowledge of data reporting and regulatory/accreditation requirements for acute and ambulatory care services and federal, state and local healthcare related laws and regulations and the ability to comply with these in healthcare practices and activities.About UsInterpersonal Skills and ValuesDemonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.Why NorthBay HealthNorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.NorthBay Health Benefits OptionsNorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.Compensation StructureNorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.Remote Work DisclosureNorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.Notice to Recruitment AgenciesNorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.More InformationVisit NorthBay Health Careers for recruitment FAQs and additional information.

Northbay Healthcare

Enterprise Risk Manager (Full Time, Onsite)

Acute Care

Adverse Events

Ambulatory Care

Analysis Skills

Cancer

Cardiovascular

Centers for Medicare and Medicaid Services (CMS)

Claims Management

Compensation and Benefits

Consulting

Cross-Functional

Failure Mode and Effects Analysis (FMEA)

Frequently Asked Questions (FAQ)

Healthcare

High Reliability

Hospital

Insurance

Leadership

Legal

Legal Documents

Licensing

Medicaid

Medical Terminology

Medicare

Microsoft Office

Neonatal Intensive Care Unit (NICU)

Neuroscience

Nonprofit

Nursing

Organizational Development/Management

Orthopedics

Patient Assessment

Patient Care

Patient Safety

People Management

Performance Management

Primary Care

Problem Solving Skills

Process Management

Program Planning

Public Health

Quality Management

Quality of Care

Regulations

Regulatory Reports

Regulatory Requirements

Risk

Risk Analysis

Risk Management

Root Cause Analysis

Safety/Work Safety

Surgical Procedures

Team Player

The Joint Commission (TJC)

Training Program

Training Program Development

Training/Teaching

Trend Analysis

Urgent Care

Work From Home

Shift differentials: PM Shift Differential $1.38 additional per hour NOC Shift Differential $2.21 additional per hour Weekend Differential $0.75 additional per hour About UsInterpersonal Skills and ValuesDemonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

At NorthBay Health the Armed Security Officer is responsible for promoting a safe healthcare environment by serving as a deterrent to violent behavior and/or criminal activity through their presence and ability to respond to an incident that poses a serious threat of death or great bodily injury. The Armed Security Officer is primarily assigned to the Emergency Department and associated waiting areas. Their security and safety responsibilities extend to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director. The armed Security Officer will also prepare reports documenting their response to calls for service.At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.Primary Job DutiesTo provide a safe environment for patients, visitors and staff.Helps to identify and resolve security related problems; serves as a “first responder” to incidents posing a safety hazard to individuals in the area and notifies law enforcement if practical and/or deemed necessary.Primarily assigned to the Emergency Department but can have responsibility extended to all medical facilities owned and/or operated by NorthBay HealthCare and individual assignments or responsibilities may be dependent on the activity, need for assistance or direction of the Security Program Director.Armed security officers must be able to act without immediate supervision and exercise independent judgment in meeting emergencies.Reports will contain all the important facts of the incident known at the time and be neat, legible, free of spelling errors, accurate and grammatically correct.Interviews persons with complaints and makes proper disposition or directs them to the proper authorities.Gives advice and general information to inquiries from the public.Enters or retrieves data from a computer terminal, PC or other keyboard device. Perform other duties as assigned.Education:Possession of a high-school diploma of graduation or equivalent.Experience:Previous experience in security, military or law enforcement is highly desirable.Licensure:Possession of a valid motor vehicle license and willingness to operate motor vehicles in the course of employment.A clean driving record is required evidenced by annual submittal of a DMV driving record and Human Resources.Must possess upon date of hire a California Concealed Weapons Permit.Must possess California Guard Card and Exposed to carry permit.Successful completion of all State of California firearms qualification training as outlined in California Business and Professions Code Sections 7583.5, 7583.6, 7583.7 and California Code of regulations Sections 628, 631 and 632 and any other applicable laws not listed here. All training must be completed upon date of hire.Interpersonal Skills:The NorthBay Way is a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Healthcare. The NorthBay Way principles consist of Caring, Communication, Collaboration, and Competence. Inter-personal communication, verbally and in writing with a diverse range of people including the proper handling of emotional situations and needs.Skills:Working knowledge of PC computers and their programs.Shift differentials: PM Shift Differential $1.38 additional per hour NOC Shift Differential $2.21 additional per hour Weekend Differential $0.75 additional per hour About UsInterpersonal Skills and ValuesDemonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.Why NorthBay HealthNorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.NorthBay Health Benefits OptionsNorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.Compensation StructureNorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.Remote Work DisclosureNorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.Notice to Recruitment AgenciesNorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.More InformationVisit NorthBay Health Careers for recruitment FAQs and additional information.

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Enterprise Risk Manager (Full Time, Onsite) Northbay Healthcare

Security Officer II, NBMC (Full Time, Nights) Northbay Healthcare

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