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Position Summary: The Partnerships Sales Manager is responsible for generating revenue at Crown Complx through the sale of marketing partnerships across all business lines, including intellectual property rights, experiential, media, branding, signage, hospitality, events and promotions. About the Venue: Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre.

YEAR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Partnerships Sales Manager is responsible for generating revenue at Crown Complx through the sale of marketing partnerships across all business lines, including intellectual property rights, experiential, media, branding, signage, hospitality, events and promotions. This position will work directly with Regional Director to lead the local operation and be responsible for the sales and service for all corporate partnerships. Compensation will consist of base salary plus sales commission. This position will be responsible for achieving measurable financial results. This role pays an annual salary of $50,000-$60,000 and is commission eligible  Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until May 22, 2026.

About the Venue:
Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre. Managed by OVG360, the Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round.

Responsibilities:
<ul><li>Responsible for establishing new marketing partnerships to achieve annual revenue goals.</li><li>Conduct cold calls as a way of securing appointments to sell to new prospects among local and national companies.</li><li>Meet with corporate partners and outside agencies at their place of work to get all branding created and placed in a timely manner</li><li>Analyze specific marketing needs of prospects based on partner objectives, market strategies, category potential, activation potential and financials.</li><li>Support and work closely with regional management and on-site local management.</li><li>Effectively present proposals in front of individuals and large groups.</li><li>Leverage your passion and empathy to develop a long-term business partnership between your client and the venues.</li><li>Communicate well across all areas of the company including broadcast, accounting, marketing, community relations and ticket operations.</li><li>Work closely with the Event Services and Marketing teams to ensure that current clients receive superior service and fulfillment of each contract.</li><li>Prepare advertising, sponsorship and premium seating contracts and addenda; identify issues with contract language; address issues with and make recommendations for resolution; negotiate corporate sales pricing and other rates as required</li><li>Oversee event and premium seating staff to ensure excellent game/event day experiences.</li><li>Develop sales action plans to ensure hitting budget goals, including new cash partnerships.</li><li>Prospect, sell, cultivate, and maintain the corporate sponsorships for the venues in both new and renewal business.</li><li>Oversee the service of corporate partnerships through various means including direct contact, newsletters, partner gatherings and client entertainment events</li><li>Develop relationships with brands in region for potential synergy across OVG portfolio.</li><li>Work with outside agencies to get all corporate partnerships signage created and placed.</li><li>Responsible for creating year-end recaps of season for corporate partners</li><li>Service all corporate sponsorships through various means including direct contact, newsletters, corporate partner gatherings, etc.</li><li>Create and present integrated marketing packages using traditional, digital and other non-traditional marketing channels to meet client’s objectives</li><li>Work and attend events, promotions, and OVG Corporate Sales events.</li></ul>

Qualifications:
<ul><li>Bachelor degree or the equivalent training & experience.</li><li>3-5 years of sales experience with emphasis in college or pro athletics, entertainment, larger market media (TV, radio) and/or sponsorship sales.</li><li>Proven track record of developing and managing highly strategic corporate partnerships; Strong prospecting, analytical, presentation and communication sills.</li><li>Proven success in establishing and meeting challenging sales objectives in a high profile, competitive marketplace.</li><li>Comfortable managing tight deadlines and meeting aggressive sales goals and expectations.</li><li>Strong professional relationship skills; Ability to establish and maintain long-term strategic relationship with corporate clients, direct reports and co-workers.</li><li>Must be a skilled negotiator with the ability to effectively represent the standards and philosophy of the department.</li><li>Strong time management and organizational skills.</li><li>Experience with Salesforce/KORE (CRM) is preferred</li><li>Able to work non-traditional hours, in non-traditional settings.</li><li>Must be highly self-motivated and adept at working both independently and as part of a team.</li><li>Manage multiple projects simultaneously in a fast-paced environment.</li><li>Ability to work nights, all events, weekends, events and holidays as required.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Partnerships Sales Manager | Full-Time | Crown Complex

Accounting

Advertising

Alliance/Partner Management

Analysis Skills

Brand Marketing (Branding)

Broadcasting

Budgeting

Business Strategy

Channel Marketing

Cold Calling Skills

Communication Skills

Community Relations

Corporate Funding

Corporate Sales

Customer Relations

Customer Relationship Management (CRM)

Entertainment and Media

Event Marketing

Hockey

Identify Issues

Intellectual Property (IP)

Marketing

Marketing Strategy

Meet Sales Quota

Multitasking

Music

Needs Assessment

Negotiation Skills

Newsletter

Organizational Skills

Partner Sales

Performing Arts

Philosophy

Power Amplifier

Pricing

Problem Solving Skills

Project/Program Management

Property Rights

Revenue Growth

Sales

Sales Commission

Sales Management

Sales Prospecting

Salesforce.com

Soccer

Sports

Theater

Time Management

[AW]-iCims

OTHER

Recruits, interviews, hires and orients talented Co-Workers for Front-of-the-House positions utilizing approved selection and interview process to ensure these positions are fully-staffed in the restaurant, particularly focusing on customer service and relator talent traits. Ensures the proper implementation, communication, training and execution of the national and local store marketing programs (i.e. POP, current marketing promotions)and assists the General Manager with community relations activities as needed.

Responsible for creating a spirit of hospitality in the Front-of-the-House through creating awarm and positive environment, selecting friendly and talented Co-workers, leading thehuman and financial resources in the Front-of-the-House to achieve a profitable operation andenvironment that “makes pleasurable dining affordable,” while providing a dining experiencethat ensures our guests’ become long term loyal customers. As a member of the restaurantoperations management team, the Hospitality Manager is responsible for the restaurant’soverall operations, including food quality, production, safety, and labor in absence of theGeneral Manager and Kitchen Manager.ACCOUNTABILITIES/RESPONSIBILITIES:Hospitality (40%)<ul><li>Create loyal guests for the restaurant through exceeding guest’s expectations forhospitality, service, facility and equipment maintenance in the Front-of-the-House are achieved. Ensures PDE standards of a minimum of 82% are met in the Front-of-the-House. Responsible for ensuring customers areas are clean including restrooms.</li><li>Ensures compliance with all company policies including the Code of Ethics.</li><li>The Hospitality Manager is personally responsible for immediately resolving guest complaints to exceed the guests’ expectations and getting to know our guests and greeting them with their name whenever possible. The Hospitality Manager focuses on the Dining Room and Front-of-the-House during the meal periods and performs table visits during every meal period. Ensures that our Co-workers practice the belief that “we treat our customers as we would guests in our homes” and achieves a positive, friendly welcoming environment in the restaurant.</li><li>Ensures the “100 Club” is effectively utilized by Servers. Manages program so that all Servers are members of the “100 Club” within their first 60 days of employment. Hospitality Managers must be “100 Club” members prior to certification as a Certified Hospitality Manager.</li><li>Creates a friendly, welcoming and inclusive environment for our guests while demonstrating leadership in guest relations with the restaurant team.</li><li>Manage the front of the house to ensure Golden Corral operating standards are met including the Co-worker uniform program and line and server service steps.</li></ul>Financial Results (30%)<ul><li>Manages line speed to ensure Co-workers are friendly, courteous and properly executing Golden Corral operations standards by achieving the following standards during “Big Hours.”</li><li>Manages line two and other cash control procedures, including drawer pulls and ensures all security procedures are followed for the handling of cash on the Front-of- the-Line.</li><li>Meets all productivity labor standards for the Front-of-the-House.</li></ul>People Management (25%)<ul><li>Recruits, interviews, hires and orients talented Co-Workers for Front-of-the-House positions utilizing approved selection and interview process to ensure these positions are fully-staffed in the restaurant, particularly focusing on customer service and relator talent traits.</li><li>Trains and coaches Fast Tracks Coordinators, Crew Leaders and Crew Trainers and A Team on all changes and/or additions to Front-of-the-House operating standards as they are transmitted to the field.</li><li>Ensures all Co-workers in the Front-of-the-House are trained and cross-trained with the Computer Based Training (CBT) program and certified through Fast Tracks and Safe Tracks.</li><li>Conducts daily pre-shift meetings with Front-of-the-House Co-workers.</li><li>Maintains complete, current and accurate personnel files for all restaurant Co-Workers</li><li>Performs required disciplinary counseling sessions for the Front-of-the-House in the presence of the General Manager.</li><li>Conducts all Co-Worker performance evaluations and submits any pay change or special recognition recommendations to General Manager.</li><li>Orders and maintains all uniforms and linen within the guidelines of the approved budget on a weekly and monthly basis and ensures Co-Workers are in proper uniform according to Golden Corral guidelines.</li></ul>Local Store Marketing (5%)<ul><li>Ensures the proper implementation, communication, training and execution of the national and local store marketing programs (i.e. POP, current marketing promotions)and assists the General Manager with community relations activities as needed.</li><li>Manages and directs the restaurant’s Local Store Marketing Coordinator including all community involvement activities.</li><li>Operates a motor vehicle to travel in the local market as needed in support of the restaurant’s operations or to attend meetings.</li></ul>EDUCATION/EXPERIENCE/SPECIALIZED TRAINING REQUIREMENTS:Two to three years’ management experience in operations in a high volume restaurant withdiversified menu offerings. Education and/or experience normally associated with completionof a degree program in business or hospitality. Successful completion of Golden Corral’scomprehensive management training program. Must complete Certified Hospitality Managerprogram four months after assignment to the Hospitality Manager position. Position requires avalid driver’s license and an acceptable driving record.OTHER REQUIREMENTS:Hours of work for this position are approximately 55-58 hours per week. Position requiresstanding and walking for periods of 2-5 hours without a rest break, and task sequencing andthe completion of complex administrative responsibilities. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Workenvironment includes heavy customer contact, working with cooking equipment and slippery walking surfaces. Position is under minimum levels of day-to-day supervision. Some travelmay be required including operating a motor vehicle and/or air travel as required.Rustic family restaurant serving BBQ platters, fried chicken & Southern sides in an unfussy setting. We are available and prepared to cater small and large events. Our reputation speaks for itself!<h3>Salary</h3>Starting at $13.00 per hour<h3>Job Type</h3>Full time<h3>Schedule</h3>Weekend availability, 12 hour shift, Day shift, Night shift, Overtime, Other

Ron's Barn

Hospitality Manager

Administrative Skills

Coaching

Computer-Based Training (CBT)

Cook Dishes

Corporate Policies

Customer Support/Service

Driver's License

Equipment Maintenance/Repair

Facilities and Maintenance

Fast Food

Food Production

Food Quality

Housekeeping/Cleaning

Leadership

Maintain Compliance

Operations Management

Outbound Marketing

POP (Post Office Protocol)

Performance Analysis

Performance Reviews

Resolve Customer Issues

Restaurant

Safety/Work Safety

Server Programming/Applications

Training/Teaching

Waitressing

Willing to Travel

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Partnerships Sales Manager | Full-Time | Crown ComplexOak View Group

Hospitality ManagerRon's Barn

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