PERMANENT

FULL_TIME

ADAPTED_NOW

UNKNOWN

The Research Services Specialist supports the delivery of document retrieval, docket and case procurement, and basic legal research services using a variety of traditional and electronic resources. Working as part of the Library & Research team, the Specialist collaborates with team members to manage research requests, support service delivery, and contribute to coverage across U.S. time zones.

HOUR

<div class="earcu_posdescriptionContainer"><div class="earcu_posdescription"><div class="earcu_posdescriptionnote"><h2>Position summary</h2><p>The Research Services Specialist supports the delivery of document retrieval, docket and case procurement, and basic legal research services using a variety of traditional and electronic resources. This role is responsible for providing timely and accurate information to attorneys and staff in support of legal and administrative needs across the firm.</p><p>Working as part of the Library & Research team, the Specialist collaborates with team members to manage research requests, support service delivery, and contribute to coverage across U.S. time zones.</p><h2>Job duties and responsibilities</h2><p>• Fulfill document delivery, docket and case procurement requests using the firm's Quest system and a variety of traditional and electronic sources in a timely and cost-effective manner.<br/>• Monitor the Quest dashboard, self-assigns requests, and independently prioritize and manage each request.<br/>• Coordinate resource training schedules as needed.<br/>• Coordinate requests for materials from third-party libraries and facilitate interlibrary loans, as applicable.<br/>• Respond to ready reference and light legal research requests using available tools and databases.<br/>• Provide research support during West Coast business hours and contribute to coverage for end-of-day requests across all U.S. time zones.<br/>• Provide backup support for Research Serivices Librarians and team members, as needed.<br/>• Handle all requests and retrieved materials in accordance with firm confidentiality standards and protocols for managing sensitive client and matter information.<br/>• Performs other duties as assigned.</p><p>Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.</p><h2>Requirements</h2><h3>Education</h3><p>Bachelor's degree or equivalent experience required. Master's degree in Library and Information Science or paralegal certificate preferred.</p><h3>Experience</h3><p>Minimum of 2 years of library experience, preferably in a law firm setting.</p><p>Experience using legal research tools and document retrieval platforms, including LexisNexis, Westlaw, Bloomberg Law, and PACER.</p><p>Exposure to internal research request platforms (e.g., Quest) a plus.</p><h3>Skills</h3><p>Effective verbal and written communication skills, with the ability to work with attorneys, staff, and team members.</p><p>Strong organizational skills, with the ability to prioritize workload, manage multiple tasks, and meet deadlines.</p><p>Proficiency in Microsoft Office applications, including Microsoft Excel, and familiarity with library systems and databases.</p><p>Strong service orientation, with the ability to work both independently and collaboratively as part of a team.</p><p>Ability to identify issues and support solutions.</p><p>High level of attention to detail and accuracy.</p><p>Commitment to confidentiality and discretion.</p><p>Ability to work independently and collaboratively in a remote or hybrid work environment.</p><p>Ability to adapt to changing priorities and work demands in a fast-paced environment.</p><h2>Additional information</h2><h3>Supervisory responsibilities</h3><p>None</p><h3>Equipment used</h3><p>Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc.</p><h3>Essential job functions</h3><p>Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.</p><p>Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.</p><p>Ability to engage in effective and professional communication.</p><p>Ability to review information, maintain attention to detail, manage multiple priorities, and follow established processes.</p><p>Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.</p><p>Ability to work in-office or extended hours as required to meet business or project needs.</p><h3>Working conditions</h3><p>You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.</p><h2>Pay ranges</h2><p>This is a non-exempt position. The hourly wage ranges below are based on a 40-hour workweek, with estimated annual compensation ranges included for reference. Actual pay may vary based on various factors, including but not limited to location and experience.</p><p>Denver: $32.69 – $36.54 per hour (40-hour workweek; approximately $68,000 – $76,000 annually)</p><p>Century City, Los Angeles, Orange County: $37.98 – $42.31 per hour (40-hour workweek; approximately $79,000 – $88,000 annually)</p><p>San Francisco, Silicon Valley: $42.31 – $46.15 per hour (40-hour workweek; approximately $88,000 – $96,000 annually)</p><h2>Employee benefits overview</h2><p>Our comprehensive benefits package includes:</p><p>• 401(k) Retirement Plan<br/>• Medical Insurance<br/>• Health Savings Account (HSA)<br/>• Virtual Health Services<br/>• Dental Insurance<br/>• Vision Insurance<br/>• Accident Insurance<br/>• Hospital Indemnity Insurance<br/>• Critical Illness Insurance<br/>• Life Insurance<br/>• Short-Term Disability Coverage<br/>• Long-Term Disability Coverage<br/>• Flexible Spending Accounts (FSA)<br/>• Lyra Health Employee Assistance Program (EAP)<br/>• Paid Family Leave (for eligible Exempt and Non-Exempt staff)<br/>• Transportation Benefit<br/>• Back-up Child Care Services<br/>• College Coach Program<br/>• Pet Insurance<br/>• Paid Sick Time (for Exempt staff)<br/>• Paid Time Off (available to all full-time, non-temporary employees)</p><p>Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.</p><p>Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.</p><p>Qualified candidates only. No search firms.</p></div></div></div>

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Research Services Specialist Reed Smith LLP

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