FULL_TIME

FEED

UNKNOWN

The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.

HOUR

POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues. Benefits Information FedEx Office benefits are based on position, average hours, length of service, and plan/program requirements.  Below is a general description of benefits eligibility and timing for U.S. regular.  <ul><li style="color:black !important">Full-time employees are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA) on date of hire.  </li><li style="color:black !important">Part-time employees who have completed 91 days of employment and worked a minimum average of 17 hours per week, are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA).  </li><li style="color:black !important">401(k) plan with company match after one year of service; eligibility begins on the first day of the month coincident with or following one month of service.  </li><li style="color:black !important">Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement. </li><li style="color:black !important">Our generous paid time off program includes holiday pay, bereavement time, and accrual programs for paid vacation and sick time.  The amount of paid time off depends on job classification and length of employment.   </li><li style="color:black !important">Employees accrue paid sick time at a rate of one hour for every 30 hours worked, up to 72 hours, unless a higher amount is otherwise required by law.  </li><li style="color:black !important">Vacation accrues based on position, hours worked, and years of service unless otherwise required by law.  For part-time employees, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time employees, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure. Work your way up to more paid vacation time with tenure.  </li><li style="color:black !important">4 premium holidays, 2 non-premium holidays, and 2 floating holidays.  </li><li style="color:black !important">2 weeks paid parental leave. </li><li style="color:black !important">Paid Military Leave (up to 80 hours for full-time or up to 40 hours for part-time) during short-term military leave of 21 days or less)  </li><li style="color:black !important">Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.  Life insurance and AD&D are not subject to the minimum hours rule), Commuter (part-time/full-time employees in all locations on date of hire, coverage begins two months after election, can elect anytime in the year), and Voluntary benefits (regular part-time/full-time employees on date of hire). </li></ul>Eligibility requirements apply and some benefits depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.  FedEx employee benefits are governed by formal plan documents and, in the event of any conflict between this communication and the formal plan document, the formal plan document will control. This communication does not alter any terms of the plan or related agreements. FedEx reserves the right to amend or terminate any of its employee benefit, in whole or in part, at any time and for any reason. To the extent applicable, where other federal, state, or local laws impose different or additional requirements, FedEx complies with these requirements. GENERAL DUTIES AND RESPONSIBILITIES:(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)<ul><li>Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers</li><li>Manages production flow to ensure all production orders are done right and on time</li><li>Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs</li><li>Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management</li><li>Sets up complex orders and performs multiple tasks at the same time</li><li>Responsible for ensuring quality during and after production process</li><li>Ensures communication among shifts</li><li>Coordinates pick-up and delivery of customer orders</li><li>May provide leadership to team members on an assigned shift</li><li>Assists in the training of store team members</li><li>Collates, sorts and organizes customer orders</li><li>Operates the Point of Sale terminal (POS), handles financial transactions and makes change</li><li>Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits</li><li>Follows instructions of supervisors and assists other team members in performing store functions</li><li>Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures</li><li>Secondary responsibility for coordination of all shipping related services and activities, to include:</li><li>Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates</li><li>Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services</li><li>Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies</li><li>Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels</li><li>All other duties as needed or required</li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS:<ul><li>High school diploma or equivalent education</li><li>2+ years of specialized experience</li><li>Excellent verbal and written communication skills</li></ul>ESSENTIAL FUNCTIONS:<ul><li>Ability to stand during entire shift, excluding meal and rest periods</li><li>Ability to move and lift 55 pounds</li><li>Ability, on a consistent basis, to bend/twist at the waist and knees</li><li>Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members</li><li>Ability, on a consistent basis, to perform work activities requiring cooperation and instruction</li><li>Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure</li><li>Ability, on a consistent basis, to maintain attention and concentration for extended periods of time</li><li>Ability, on a consistent basis, to work with minimal supervision</li><li>Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position</li></ul> Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.Pay: $19.15 - $22.52/hrAdditional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.<ul><li>Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.</li><li>Applies Quality concepts presented at training during daily activities.</li><li>Supports FedEx Office Quality initiatives.</li></ul>FedEx Office is an Equal Opportunity Employer including, Vets/Disability.<ul><li><a href="https://d386an9otcxw2c.cloudfront.net/oms/2634/document/2025/5/PV3BM_1746574349491/1746574349491.pdf" target="_blank" rel="noopener">Know Your Rights</a></li><li><a href="https://d386an9otcxw2c.cloudfront.net/oms/2634/document/2025/5/BIGIG_PayTransparency2023/PayTransparency2023.pdf" target="_blank" rel="noopener">Pay Transparency</a></li></ul>FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email <a href="mailto:HR.Recruiting@fedex.com">HR.Recruiting@fedex.com</a>.FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can <a href="http://www.phila.gov/HumanRelations/DiscriminationAndEnforcement/Pages/BantheBoxLawAtAGlance.aspx" target="_blank">click here</a> to learn about Philadelphia’s fair chance hiring law.For more information, <a href="https://careers.fedex.com/office-legal-notice" target="_blank">click here</a>.

Anything's possible at FedEx We began our company by creating the world's next big thing from the ground up - and we've never slowed down, never stopped innovating, never stopped inventing. And today we’re still leading the charge, pushing the envelope, connecting our customers and team members to unprecedented opportunities and changing what’s possible along the way. At FedEx, you’ll find everything you’d expect of a people-first, global industry leader. From benefits to special training to advancement opportunities, our offerings are deep and wide to match our commitment to your personal and career aspirations.

FedEx

Lead Retail Customer Service Associate

Administrative Skills

Communication Skills

Consultative Sales

Consulting

Cost Control

Customer Escalations

Customer Experience

Customer Support/Service

Digital Photography

Employee Benefits

Financial Reporting

Financial Transactions

Flexible Spending Accounts

Graphics

Inventory Management

Leadership

Legal

Multitasking

Order Delivery

Order Processing

Presentation/Verbal Skills

Pricing

Process Improvement

Product Shipments

Production Management

Profit & Loss

Quality Assurance

Quality Management

Reimbursement

Resolve Customer Issues

Retail

Return on Investment (ROI)

Sales

Sales Closing Skills

Shipping/Receiving

Standard Operating Procedures (SOP)

State Laws and Regulations

Time Management

Training/Teaching

Tuition Fees

Writing Skills

PERMANENT

ADAPTED_NOW

YEAR

ScanScape Retail Scan Associates visit a designated selection of stores each week to scan all product barcodes on displays and in aisle locations, including aisle end caps throughout the store. We are hiring part-time Retail Scan Associates to perform in-store data collections at assigned local retailers every week for 52 weeks a year, including holiday weeks.

This is a permanent PART-TIME role. This position estimates anywhere from 6-10 hours per week, for all stores, depending on store size and project requirements. ScanScape Retail Scan Associates visit a designated selection of stores each week to scan all product barcodes on displays and in aisle locations, including aisle end caps throughout the store. The data collected is analyzed and used to improve the sales performance of the product and retailer (store). Get a glimpse into the day in the life of a Retail Scan Associate. This short video demonstrates your daily tasks and job at hand. Link-A Peak at the FSR Role Being a Retail Scan Associate offers an opportunity in retail, providing workplace independence, some flexibility in hours, and job consistency. There will be continuous physical activity throughout the workday shift. Benefits: • Competitive Compensation ($16/hr) • Flexibility in working hours, tailored to accommodate both personal scheduling needs and client requirements • Paid travel at your hourly rate (minus first & last 15 minutes) • Paid sick time • Eligibility for 401(k) with employer matching contributions. • Monetary referral program Route:Store Type Location Available Workdays Conv WASHINGTON MO 63090 Sunday, Monday or Tuesday Wal-Mart WASHINGTON MO 63090 Sunday, Monday or Tuesday Pets WASHINGTON MO 63090 Sunday, Monday or Tuesday Grocery WASHINGTON MO 63090 Wednesday or ThursdayWhat does a Retail Scan Associate do? We are hiring part-time Retail Scan Associates to perform in-store data collections at assigned local retailers every week for 52 weeks a year, including holiday weeks. Our store types include grocery, convenience, drug, pet, and mass merchandise stores. We work with major brand retailers like Walmart, Kroger, Target, Albertsons, and other national chains, as well as small independent retailers. Retail Scan Associates use a downloadable app on their mobile phone to scan barcodes in numerous locations throughout each store. While scanning bar codes each week, you will be asked to provide the quantity of about 45% of the products you scan. What does a Retail Scan Associate's week look like? You will report to your store within the described deadline. You will complete Display Scanning on the entire store, which occurs every week and can take several hours to finish. Our Clients frequently request more specific details about products in the main stocking locations. This additional work is referred to as Custom Projects. They occur almost every week and can add 30 minutes to 2 hours of work for those weeks for each store. Adhering to weekly deadlines is critical to the data we deliver to our clients. We ask for dependability and quality-driven action from our Retail Scan Associates in exchange for the exciting opportunity of independence in the workplace, along with some flexibility. If you'd like to play a part in the retail landscape and this sounds like you, please read on! Qualifications: • At least 18 years old with a valid driver's license. • Reliable vehicle with minimum state auto insurance coverage. • Ability to endure being on your feet for long periods, while accessing products throughout the store. • Ability to lift to 25 pounds, reach 6 feet in the air, and bend/stretch/stoop/stand. • Ability to perform repetitive movements with hands, wrists, arms, and legs for prolonged periods. • Attention to detail and ability to work independently. • Must be a deadline-driven self-starter. • Must have access to reliable Wi-Fi. • Must be tech savvy. • High school diploma or GED (preferred). You can apply for this role through methods such as our Careers website link and/or Intranet site for internal candidTo view the full job description,

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Lead Retail Customer Service Associate FedEx

Retail Scan Associate (WASHINGTON MO 63090) Field Audit Services Team, LLC. DBA ScanScape

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