AIOps & Deployment Reliability: Experience building automated CI/CD pipelines for AI/agentic systems, implementing progressive rollout strategies (canary, blue-green, and shadow deployments) with automated rollback, and establishing end-to-end observability (logging, metrics, distributed tracing, and automated alerting) across models, agents, and orchestration layers to ensure production reliability, performance, and cost/token efficiency at scale. 20% Support and Enablement - Fields questions from other product teams or support teams; Monitors tools and participates in conversations to encourage collaboration across product teams; Provides application support for software running in production; Proactively monitors production Service Level Objectives for products; Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, message processing, and prediction quality.