Ensure the financial health of the business unit; achieve/overachieve gross revenue and net revenue goals by driving sales and managing expensesUnderstand operational metrics; implement plans to achieve goalsDiscuss the operations and results of the business with fluidity and knowledgeMaximize sales through proper stock rotation, merchandising, signage, identification of e-commerce merchandise and inventory levels of new and used goodsAssure a continuous flow of product through production support and partnership with inventory and new goods; provide the customer with an excellent assortmentInspire and actively engage in excellent customer service; both internal and externalDevelop strong working relationships throughout the enterprise; partner effectivelyAttract, hire, develop, inspire and retain top talent; active in succession planningChampion diversity, equity and inclusion; promote the talent and voices of all peopleEnsure compliance of Seattle Goodwill policies and procedures; People and Culture, Finance, Asset Protection, Finance, Risk and Safety, Customer Service, New Goods, Inventory and Merchandising. Physical Abilities:While performing the duties of this job, the employee will be required to lift and carry 20-30 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).