Responsible for managing the reception desk including supervising the arrival and departure of students and greeting customers in a courteous and professional manner; Answers the phone and directs calls or messages appropriately and efficiently; To respond to daily email messages appropriately and efficiently; Assists with the management of complex schedules of classes, staff, faculty and students via the Harmony Gateway System*; To assist B2R management in the active recruitment and registration of new students, which will include leading facility tours; To assist B2R management in customer service calls to aid in client retention; To assist with entering registration and payment information in Harmony Gateway System*; To assist the team with scheduling and coordinating events; Keeps current on B2R curriculum, pricing, rules and regulations; Maintains the on-site computer system and phone system greetings as needed; Supports Director with the operation and maintenance of the School’s retail activities, including inventory, sales, customer service, etc. This person will provide general administrative support to the B2R management team, including: greeting members and prospects, answering phone calls, supporting enrollment and marketing efforts, maintaining lesson schedule, and assisting the team with scheduling and coordinating events.