FULL_TIME

FEED

UNKNOWN

Located in the lobby and main reception areas, Guest Services staff are the first point of contact for visitors and are responsible for making them feel comfortable, directing them to their appointments, and meeting and assisting them during their stay. Strong customer service skills, the ability to accept accountability for all assigned responsibilities with a high level of diplomacy, the capacity to handle collaboration and competing priorities, timeliness, and positive attitude.

<div class="earcu_posdescriptionContainer"><div class="earcu_posdescription"><div class="earcu_posdescriptionnote"><h3>Position summary</h3><p>The Guest Services Specialist will team with the Guest Services staff to ensure a warm, welcoming, and professional atmosphere for clients, recruits, customers, and personnel. Located in the lobby and main reception areas, Guest Services staff are the first point of contact for visitors and are responsible for making them feel comfortable, directing them to their appointments, and meeting and assisting them during their stay. The Guest Services Specialist will convey the highest standards of guest services and relations, and will interact closely with timekeepers, executive assistants, and other staff on coordination of client and visitor appointments, particularly when utilizing the reception, conference rooms, and on-site dining facilities. The Specialist position is a customer-facing role and requires an individual with strong communication skills, a great customer service attitude, and willingness to take on new projects and learn new skills.</p><hr/><h3>Job duties and responsibilities</h3><ul><li>Create and maintain a welcoming environment by greeting and assisting all visitors and Reed Smith personnel</li><li>Properly greet Firm visitors and personnel with a smile and maintain eye contact through entire interaction</li><li>Answer telephones in a friendly, professional manner, taking accurate messages and appropriately handling or referring questions and requests. Proper telephone techniques include always putting a smile in one's voice and enhancing personalization by using names</li><li>Follow established procedures with regard to both expected and unexpected arrivals</li><li>Become familiar with Firm clients and visitors and address by name whenever possible</li><li>When situated in lobby arrival area, follow established security policies and procedures with regard to arriving and departing visitors, contractors, delivery persons, etc.</li><li>Review conference room schedules for catering, technology, and set-up requirements</li><li>Confirm room reservations and bookings</li><li>Prepare and maintain conference rooms for internal and external customers, to include set-up and breakdown of catering requests</li><li>Clean up conference rooms after/between meetings</li><li>Assist with creating and distributing employee ID badges and building access cards</li><li>Assist guests with light photocopying, printing, scanning, facsimile, and sending or receiving courier packages and any other such requests</li><li>Handle car service requests for visitors and personnel</li><li>Communicate requests to the appropriate internal support departments</li><li>Instruct couriers and people making deliveries to enter through the freight area</li><li>Send emails to the Office Managing Partner announcing guests at the office from any of the other Reed Smith offices</li><li>Deliver a high level of concierge resource and services to guests, including dining recommendations and reservations, finding their temporary/visitor offices, locating amenities within the building, facilitating communication and transportation assistance, and providing community retail, neighborhood amenities, and organizational information</li><li>Adhere to Guest Services signature look and report to work in business attire with name badge worn properly</li><li>Update and maintain supply of restaurant, hotel, transportation, and entertainment guides</li><li>Troubleshoot a wide variety of requests and situations, both for guests and for members of the Firm</li><li>Perform general office administrative tasks such as creating Word documents, spreadsheets, publications, and signage</li><li>Assume overall responsibility for all administrative duties which are necessary in the functioning of the department</li><li>Thoroughly understand Firm's emergency procedures and be prepared to carry out designated tasks in the event of a fire or other emergency. Be prepared to serve as floor warden</li><li>Maintain the attractive, neat appearance of the reception areas</li><li>Conduct daily walk-through of the lobbies and conference room space to ensure safe, clean, and organized facilities</li><li>Maintain facilities log. Regularly inspect and evaluate physical condition of facility; recommend maintenance, repairs, and furnishings management to Facilities team</li><li>Handle on-floor conference room activities, both visually and by means of the Maptician scheduling system, being aware of meeting start/end times, attendees in the room, food and beverage orders, etc. Advise appropriate staff members of changes in meeting room status, special requests, etc.</li><li>Work directly with executive assistants, timekeepers, and staff when special requests/events occur</li><li>Anticipate and provide clients and personnel with meeting room scheduling solutions to any conflicts in a positive and timely manner</li><li>Assist with Firm events</li><li>Inform responsible manager of any problems (i.e., equipment, furniture, walls, etc.) which need attention</li><li>Provide support for any conference room needs while meetings are in progress</li><li>Assist in the preparation and management of large meetings, seminars, and other events by greeting guests and issuing name badges that must be worn throughout their stay</li><li>Collect name badges for recycling at the conclusion of all meetings as necessary</li><li>Miscellaneous general duties as directed by the responsible manager</li></ul><p>Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time.</p><hr/><h3>Requirements</h3><p><strong>Education:</strong><br/>Experience in Hospitality Management</p><p><strong>Experience:</strong><br/>Two years experience in Hospitality service industry; general clerical experience</p><p><strong>Skills:</strong></p><ul><li>Strong customer service skills, the ability to accept accountability for all assigned responsibilities with a high level of diplomacy, the capacity to handle collaboration and competing priorities, timeliness, and positive attitude</li><li>Must be thoughtful, deliberate, and logical, balanced with sufficient assertiveness to navigate the complex nature of the business; possess process management and situational assessment/analysis skills</li><li>A genuine sense of hospitality, with a commitment to delivering outstanding customer service in all aspects of the position</li><li>Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details</li><li>Discreet, ethical, and committed to maintaining a high degree of confidentiality</li><li>A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain</li><li>Must be highly organized and energetic and possess the ability to get the job done</li><li>Must be able to multi-task and be flexible to change</li><li>Ability to discern situations with an eye toward continuous improvement</li><li>Excellent communication skills, both written and oral, i.e., effective explanation, timely communication, positive messaging</li><li>Ability to develop cooperative and strong relationships with the diversified clientele</li><li>Creative problem-solving skills, i.e., utilizing team, innovative approach, accepting support, etc.</li><li>Ability to meet deadlines and make sound decisions, sometimes under stress</li><li>Friendly, outgoing, and inviting personality</li><li>Working knowledge of Outlook, Word, and Excel. Ability to learn electronic conference room scheduling system</li><li>Effective time management skills, i.e., multi-tasking and prioritization</li><li>Ability to work well as a member of a team and make judgment decisions and handle daily responsibilities with little or no supervision</li><li>Ability to adapt to changing work situations and grasp and apply new ideas</li><li>Ability to relate and interact with people at all levels within the Firm as well as with others from outside the firm (vendors)</li></ul><hr/><h3>Other</h3><p><strong>Supervisory responsibilities:</strong> None</p><p><strong>Equipment to be used:</strong><br/>Personal computer and other office equipment such as telephone, typewriter, calculator, fax machine, duplicating machine, and so on</p><p><strong>Essential job functions:</strong></p><ul><li>Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer and office machine use</li><li>Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities</li><li>Ability to communicate effectively</li><li>Ability to work extended hours as required to meet project, client, or business needs</li><li>Ability to fulfill physical demands consistent with job duties, including bending, lifting, and moving equipment or materials weighing up to a maximum of 50 pounds, as required</li><li>Ability to work on site</li></ul><p><strong>Working conditions:</strong><br/>Works in a typical office setting. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.</p><hr/><h3>Pay ranges</h3><p>This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.</p><p>This is a non-exempt position. The hourly wage range for this role is $19.95 to $26.44, with an estimated annual compensation range of $41,500 to $55,000, based on expected hours.</p><hr/><h3>Employee benefits overview</h3><p>Our comprehensive benefits package includes:</p><ul><li>401(k) Retirement Plan</li><li>Medical Insurance</li><li>Health Savings Account (HSA)</li><li>Virtual Health Services</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Accident Insurance</li><li>Hospital Indemnity Insurance</li><li>Critical Illness Insurance</li><li>Life Insurance</li><li>Short-Term Disability Coverage</li><li>Long-Term Disability Coverage</li><li>Flexible Spending Accounts (FSA)</li><li>Lyra Health Employee Assistance Program (EAP)</li><li>Paid Family Leave (for eligible Exempt and Non-Exempt staff)</li><li>Transportation Benefit</li><li>Back-up Child Care Services</li><li>College Coach Program</li><li>Pet Insurance</li><li>Paid Sick Time (for Exempt staff)</li><li>Paid Time Off (available to all full-time, non-temporary employees)</li></ul><p>Reed Smith offers a challenging work environment, business casual dress code, and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and a generous 401(k) plan.</p><hr/><h3>Equal opportunity statement</h3><p>Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.</p><p>Qualified candidates only. No search firms.</p></div></div></div>

<p>Although Reed Smith works from multiple locations, the firm's lawyers are linked by more than technology. All share a common culture, with Core Values supporting Reed Smith's firm-wide commitment to add value, achieve excellence, and promote professional development. These foster a workplace in which diversity and inclusion, pro bono service and community support are manifest.</p>
<p>As the firm continues to grow, it remains sharply attuned to its Core Values, which define its professional character as well as what clients can expect from Reed Smith lawyers, who live these values every day.</p>

Reed Smith US

Guest Services Specialist

Administrative Skills

Analysis Skills

Automotive Repair and Maintenance

Cargo/Freight

Catering Services

Childcare

Cleanroom

Coaching

Communication Skills

Conference Management

Contact Management

Continuous Improvement

Customer Relations

Customer Support/Service

Dental Insurance

Emergency Procedures

Establish Priorities

Executive Assistant Skills 

Flexible Spending Accounts

Food and Beverage Industry

Furniture

Healthcare

Hospitality and Tourism

Housekeeping/Cleaning

Identify Issues

Insurance

Life Insurance

Lifting Equipment

Lobbying

Maintenance Services

Material Moving

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multitasking

Office Equipment

Organizational Skills

Photocopy

Physical Demands

Policy Development

Presentation/Verbal Skills

Printing

Problem Solving Skills

Procedure Development

Process Management

Publications

Recycling

Resource Leveling

Restaurant

Retail

Seminars

Spreadsheets

Team Player

Telecommunications

Telephone Skills

Time Management

Writing Skills

This role will deliver value in the following ways: central support resource for the leader and the practice team; an integrator connecting work streams that would otherwise remain siloed; a communicator linking the practice team, clients and the broader organization. Leveraging the Firm's Travel Department while overseeing all aspects of travel planning, logistics, details and execution, to attorney's preferences, aiming to be efficient with the attorney's time during business trips, and keeping client-related components of business trips at the forefront.

<div class="earcu_posdescriptionContainer"><div class="earcu_posdescription"><div class="earcu_posdescriptionnote"><p><strong>Position summary</strong></p><p>This executive assistant role is responsible for providing high-level, executive and confidential administrative support. This role will deliver value in the following ways: central support resource for the leader and the practice team; an integrator connecting work streams that would otherwise remain siloed; a communicator linking the practice team, clients and the broader organization..</p><p><strong>Job duties and responsibilities</strong></p><ul><li>Specialized legal support leading to exceptional client service.</li><li>Calendar management and scheduling with meticulous attention to detail, including proactively identifying and monitoring matter-related deadlines, and organizing and creating invitations for internal and external events to include all pertinent details (zoom links, locations, contact information), often across time zones and multiple busy calendars.</li><li>Liaise with internal and external clients and support services (e.g. IT, Travel, and Office Services as well as external vendors) on behalf of the attorney and the practice team as it pertains to scheduling of meetings, events and travel.</li><li>Leveraging the Firm's Travel Department while overseeing all aspects of travel planning, logistics, details and execution, to attorney's preferences, aiming to be efficient with the attorney's time during business trips, and keeping client-related components of business trips at the forefront.</li><li>Track all follow-up requests (meetings, materials, deliverables).</li><li>Approach all client interactions, either in writing, by telephone or in person, with professionalism, discretion, and diplomacy, as a representative of the attorney, the practice team and the Firm.</li><li>Prepare and/or disseminate schedules, notifications, agendas, minutes, and meeting materials. Proactively prepare or coordinate preparation of background materials and due diligence for meetings to ensure attorney is prepared for meetings, events and interactions.</li><li>Prepare/draft legal documents as required, including exhibits for trial or closings, trial/closing binders, correspondence, notices, pleadings, and memoranda.</li><li>Build and maintain an effective working relationship with personnel at all levels. Effectively manage communications with high-level internal and external constituents.</li><li>Process Matter Opening Forms promptly, ensuring timely follow up and assignment and communication of matter numbers. Maintain an ongoing status list of MOFs and new matters opened.</li><li>Contribute to success of the attorney's financial and client growth goals.</li><li>Independently prioritize, research, and follow up on multiple incoming issues and concerns addressed to the attorney, including those of sensitive and/or confidential nature; recommend appropriate course of action, referral, and/or response.</li><li>Maintain Outlook contacts lists, promptly adding new contacts upon introduction to the attorney and keeping up-to-date as contact information changes.</li><li>Work in conjunction with Firm's Business Center to ensure prompt processing of all expenses.</li><li>Process timesheets daily, drafting entries and following up as appropriate.</li><li>Onsite responsibilities may include meeting clients in a professional manner; use of standard office equipment, including copiers and scanners; maintaining physical files; reviewing jobs for quality assurance; and providng support to attorneys outside of team assignments</li><li>Provide support outside of standard working hours, including during evenings and weekends as needed.</li><li>Additional duties as assigned.</li></ul><p>Corporate Tasks as required</p><ul><li>Westlaw/Research: Perform internet research. Request UCC lien/litigation/bankruptcy searches from various entities (both state and county). Request certified copies of formation documents from various entities (both state and county); File formation documents with various entities (both state and county)</li><li>Maintain paper and electronic filings. Maintain paper files for certain Estate Accounts (i.e., for purposes of tax filings); Retrieve documents from files as needed.</li><li>Maintain Client Minute Books.</li></ul><p>Litigation Tasks as required</p><ul><li>E-Filings: Federal, State and appellate court filings. Scheduling remote court appearances</li><li>Schedules messengers and other vendors for pick-up of documents for errands such as filings with court, delivery of documents to counsel and other types of errands.</li><li>Depositions: Schedule court reporter for hearing and/or depositions, download transcript, and/or send to client for review.</li></ul><p><em>Job duties and responsibilit</em><em>i</em><em>es included are not exhaustive and may be supplemented as</em><em></em><em>necessary.  Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. </em></p><p><strong>Requirements</strong></p><p><strong>Education: </strong></p><ul><li>Two years of college or equivalent experience required. College degree or equivalent experience is preferred.</li></ul><p><strong>Experience:</strong><em></em></p><ul><li>Five plus years experience in a high-level administrative support position.</li><li>Experience in a law firm or other professional services firm preferred.</li></ul><p><strong>Skills: </strong></p><ul><li>Expert organizational skills; top-notch time management skills; streamlined and polished communication style; problem-solving orientation; ownership of the role and the responsibilities; meticulous attention to detail; ability to remain calm and poised in times of high stress.</li><li>Additionally: Mastery of Microsoft Office suite, including ability to create PowerPoint presentations, Excel spreadsheets, and Word documents.</li><li>Advanced Outlook skills including the calendaring and task functions. Facility with Zoom and MS Teams.</li><li>Ability to handle confidential and sensitive matters professionally and with discretion.</li><li>Ability to resolve issues quickly, effectively, and diplomatically and to make appropriate recommendations.</li><li>Good decision maker, strategic thinker and proven ability to manage time, people and resources in order to meet deadlines.</li><li>Demonstrated ability to take initiative, manage projects and handle multiple competing priorities.</li><li>Flexibility and ability to adapt to constantly changing priorities. </li><li>Ability to deal with stress associated with a fast paced work environment, including handling the demands of multiple tasks on a daily basis. </li><li>Ability to work well as a member of a team and make judgment decisions and handle daily responsibilities with little or no supervision.</li><li>Project management skills/training, a plus.</li></ul><p><strong>Additional information</strong></p><p><strong>Supervisory responsibilities: </strong>None</p><p><strong>Equipment used: </strong>Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc.</p><p><strong>Essential job functions</strong></p><ul><li>Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.</li><li>Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.</li><li>Ability to communicate effectively.</li><li>Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to decisions.</li><li>Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.</li><li>Ability to work extended hours as required to meet project, client, or business needs.</li><li>Ability to work a minimum of 4 days in the office (and up to 5 days if required) as a member of the EA team that is required to provide coverage in the office 5 days a week.</li></ul><p><strong>Working conditions</strong></p><p>Works in a typical office setting and/or remotely. You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. .</p><p><strong>Pay ranges</strong></p><p>This is a non-exempt position. The hourly wage range for this role is $31.54 to $38.72, with an estimated annual compensation range of $61,500 to $75,500, based on expected hours. This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.</p><p><strong>Employee benefits overview</strong></p><p>Our comprehensive benefits package includes:</p><ul><li>401(k) Retirement Plan</li><li>Medical Insurance</li><li>Health Savings Account (HSA)</li><li>Virtual Health Services</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Accident Insurance</li><li>Hospital Indemnity Insurance</li><li>Critical Illness Insurance</li><li>Life Insurance</li><li>Short-Term Disability Coverage</li><li>Long-Term Disability Coverage</li><li>Flexible Spending Accounts (FSA)</li><li>Lyra Health Employee Assistance Program (EAP)</li><li>Paid Family Leave (for eligible Exempt and Non-Exempt staff)</li><li>Transportation Benefit</li><li>Back-up Child Care Services</li><li>College Coach Program</li><li>Pet Insurance</li><li>Paid Sick Time (for Exempt staff)</li><li>Paid Time Off (available to all full-time, non-temporary employees)</li></ul><p>Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.</p><p>Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.</p><p>Qualified candidates only. No search firms.</p></div></div></div>

Executive Assistant

Attorney

Calculators

Calendar Management

Copying Machines

Court Deposition

Detail Oriented

Develop and Maintain Customers

Document Scanners

Due Diligence

Employee Relations

File Maintenance

Information/Data Security (InfoSec)

Journalism

Legal

Legal Documents

Legal Support Skills

Logistics

Microsoft Office

Microsoft PowerPoint

PC (Personal Computer) Systems

People Management

Privacy Controls

Professional Services

Project/Program Management

Quality Assurance

Reimbursement

Travel Planning

PERMANENT

ADAPTED_NOW

From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.

<b>This role will start as a cohort in August 2026.</b><b>This program is intended for candidates that have authorization to legally work full-time in the United States.</b><h3>Minimum qualifications:</h3><ul><li>Bachelor's degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field, or equivalent practical experience.</li><li>Internship experience in network engineering, data center, system administration, or another technical capacity.</li><li>Experience working with networking fundamentals (e.g., TCP/IP, ARP, IP Tables, routing) or Unix systems administration, including coding (e.g., Java, C/C++) or scripting in shell or Python.</li></ul><h3>Preferred qualifications:</h3><ul><li>Ability to adjust to changing priorities and make quick decisions with limited information.</li><li>Excellent leadership and project management skills, with the ability to work well in a team environment with a focus on knowledge sharing and collaboration.</li><li>Excellent organizational, communication, and time management skills.</li></ul><div><h2>About the job</h2><p>Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.</p><p>The NORP is a comprehensive 16-month program designed for full-time new hires ("Nooglers") to gain broad exposure to various Network Engineering projects through rotations. Upon successful completion of the program, NORPers will transition into a Network Implementation Engineer role. NORP is structured to cultivate future leaders and accelerate careers in networking technology. We seek candidates who demonstrate strong foundational knowledge in networking, excellent project management abilities, and a passion for managing unique and complex problems.</p><p>The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. </p><p>We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.</p><p>The US base salary range for this full-time position is $87,000-$122,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</p><p>Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</p><b></b></div><div><h2>Responsibilities</h2><ul><li>Gain exposure to network engineering and technical program management roles.</li><li>Collaborate with Googlers to plan, deliver, and operate networking infrastructure for Google.</li><li>Contribute to creative, innovative solutions that might include introducing better tools and automation, or improving processes to make the team’s work easier.</li></ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Guest Services Specialist Reed Smith US

Executive Assistant Reed Smith US

Network Operations Residency Program, University Graduate, August 2026 Start Google

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