UNKNOWN

ADAPTED_NOW

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

YEAR

<div>Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.</div>We are seeking a passionate and skilled QA Engineer to join our QA team. In this role, you will focus on automating testing processes while collaborating closely with various engineering teams to enhance the quality of our gaming platform. You will play a crucial role in the development and implementation of automated testing strategies, ensuring our products meet the highest standards of quality.You Will<ul><li>Automation Development: Design, develop, and maintain automated test scripts for new and existing features using Python, Lua, and C++.</li><li>Continuous Integration/Continuous Delivery (CI/CD): Define and implement required test services and components for CI/CD pipelines.</li><li>Testing Tools: Utilize tools like TestRail for test case management, Jira for bug tracking, Confluence for documentation, and Figma for QA workflows.</li><li>Test Planning: Create and maintain quality test plans and test cases, ensuring thorough coverage across multiple gaming platforms (PC/Mac, iOS/Android, consoles, VR).</li><li>Collaboration: Partner with engineering teams (Avatar, Audio, Video, etc.) to provide specialized QA support and drive QA initiatives from planning through to final release.</li><li>Coordination: Work with internal QA teams and offshore members to coordinate testing efforts and streamline communication.</li><li>Identify Automation Opportunities: Recognize areas for automation within manual test cases and convert them into efficient automated tests.</li><li>Documentation: Review and create comprehensive documentation for test cases, results, and automation frameworks.</li></ul>You Have<ul><li>Experience: 3-5 years of hands-on QA engineering experience, specifically in writing test plans, test suites, and test cases within the gaming industry.</li><li>Coding Skills: Experience with Python (or equivalent) is required and understanding of Lua is a plus.</li><li>Automation Frameworks: Experience with automation frameworks and a desire to grow in this area.</li><li>Automation Focus: A strong emphasis on automation (60-70% of responsibilities) with a desire to advance automation skills.</li><li>Passion for Gaming: A deep interest in gaming and game development, with a solid understanding of gaming platforms.</li><li>Game Engines: Experience with game engines such as Unity, Unreal or Roblox Studio is required.</li><li>Team Coordination: Proven experience working with offshore QA teams, enhancing collaboration and communication.</li></ul>You Are<ul><li>Roblox Development: Familiar with Roblox development processes is a plus.</li></ul> <div><div><div>For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on <a href="https://careers.roblox.com/total-rewards" rel="nofollow">this page</a>.</div><div>Annual Salary Range</div><div>$132,380—$157,660 USD</div></div></div><div>Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.</div>

Roblox

Quality Engineer, Game Engine

FEED

OTHER

You’ll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge!Role overviewAs a Specialized Services Business Development Manager, you’ll be instrumental in expanding Keywords Studios’ Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.You’ll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and support growth across multiple divisions.If you’re passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact.What are we looking for? Our Specialist has a knack for the following skills:<h3>Business Development & Strategy</h3><ul><li>Develop and execute GTM strategies to drive adoption of new product features.</li><li>Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth.</li><li>Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP.</li><li>Receive & Respond to customer RFI / RFP’s.</li><li>Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions.</li></ul><h3>Analytics</h3><ul><li>Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress.</li></ul><h3>Communication</h3><ul><li>Work closely with internal teams to drive alignment on business objectives and client initiatives.</li><li>Present proposals, negotiate deals, and communicate complex commercial opportunities effectively.</li><li>Promote a culture of accountability, collaboration, and customer obsession.</li></ul><h3>You’d be a great fit for this role if you have:</h3><ul><li>5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry.</li><li>Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).</li><li>Track record negotiating and executing complex deals in excess of $5M.</li><li>Strong critical thinking, commercial creativity, and process-driven execution.</li><li>Data-driven mentality and ability to work through ambiguity.</li><li>High attention to detail and ability to perform under pressure and deadlines.</li><li>Excellent written and verbal communication skills.</li><li>Self-motivated and able to thrive in a remote working environment.</li><li>Willingness to travel as required. </li></ul>What do we offer?Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.Salary range: $150k - $200K USD yearlyMedical, Dental and VisionVacation, flexible paid time off, Personal daysSick leaveCorporate holidays, including floating holidaysLife & Disability coveragePaid Basic and AD&D insuranceVoluntary Legal, Accident, Critical Illness and Hospital Indemnity coveragePhases of our recruitment journey:<ul><li>You send us your application with your updated resume.</li><li>After reviewing your candidacy, we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager.</li><li>At the end of our journey - hopefully you will receive an offer and become our new Keywordian! </li></ul>Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.That would be it from us - now we are waiting for your move!#imaginemoreKeywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees. Note to Recruitment Agencies Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.Privacy NoticeBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at<a class="external" href="https://www.keywordsstudios.com/en/applicant-privacy-notice" rel="nofollow noreferrer noopener">https://www.keywordsstudios.com/en/applicant-privacy-notice</a>.Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.____________________________________________________________________________Role Information: ENStudio: Keywords StudiosLocation: AmericaArea of Work: Player EngagementService: EngageEmployment Type: PermanentWorking Pattern: Full Time, Remote

Keywords Studios

Specialized Services BDM

Accidental Death and Dismemberment (AD&D)

Adoption

Alliance/Partner Management

Artificial Intelligence (AI)

Business Development

Business Strategy

Communication Skills

Creative Services

Detail Oriented

Games Programming

Gaming

Insurance

Market Entry Strategy

Negotiation Skills

Operations Management

Policy Development

Presentation/Verbal Skills

Recruiting/Staffing Agency

Request for Proposals (RFP)

Revenue Growth

Sales Closing Skills

Storytelling

Team Lead/Manager

Team Player

Time Management

Video Games

Willing to Travel

Writing Skills

Workable

This person must be a strong team player with high EQ; exhibits a strong ability to think both critically and creatively to deliver technical solutions and outcomes; and is able to use a combination of data and anecdotes to help work through ambiguity and deliver results that benefit both our customers and Keywords. Build and Execute Enterprise Account plan inclusive of defining technical strategies to expand share of wallet within existing customers by addressing whitespace opportunities including working closely with product and customer success teams to expand product adoption.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing, we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed.Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. <a class="external" href="http://www.keywordsstudios.com" rel="nofollow noreferrer noopener">www.keywordsstudios.com</a> Job Summary:People at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 75+ studios around the world or working together virtually. As an Enterprise Technical Account Manager you will be instrumental in driving the expansion of Keywords Studios Player Engagement Services working with some of the largest Enterprise Game companies in the world.  You will be a key member of the Player Engagement Sales & Business Development team responsible for managing key customer relationships for our large enterprise customers.The Enterprise Technical Account Manager will be joining a global team where having the ability to work cross-functionally with diverse teams and cultures is a must. The ideal candidate is an accomplished Technical Account Manager with demonstrable success supporting large & complex global Game companies. This person must be a strong team player with high EQ; exhibits a strong ability to think both critically and creatively to deliver technical solutions and outcomes; and is able to use a combination of data and anecdotes to help work through ambiguity and deliver results that benefit both our customers and KeywordsKey Responsibilities and Activities:<ul><li>Build and Execute Enterprise Account plan inclusive of defining technical strategies to expand share of wallet within existing customers by addressing whitespace opportunities including working closely with product and customer success teams to expand product adoption. </li><li>Act as the single point of contact for customer health including owning overall account strategy, legal & billing discussions, and increasing overall customer usage of Helpshift platform and services</li><li>Report on weekly, monthly, quarterly pipeline opportunity reporting and progress towards quarterly revenue goals</li><li>Receive & Respond to customer RFI / RFP’s</li><li>Use existing networks working within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services.</li></ul>Core Competences:<ul><li>Strong Team Player + high EQ</li><li>Customer Obsessed</li><li>Strong Critical Thinking skills.</li><li>Commercial & Business creativity </li><li>Process Driven & Execution Oriented</li><li>Data Driven Mentality</li><li>Ability to work through Ambiguity</li></ul>Requirements<ul><li>5-7+ years of Account Management experience supporting Game Industry Customers.</li><li>Experience engaging with Game Publishers at the highest levels of the organization (CxO, Studio Head, SVP, VP, etc) </li><li>Experience managing and growing an existing book of business in excess of $20M+ ACV</li><li>Existing experience selling to or working within the Player Engagement ecosystem.</li><li>High attention to detail and ability to deliver as a ‘trusted advisor’ for our customers.</li><li>Superb written and verbal communication skills</li><li>Willingness to travel as required.</li><li>Must be self-motivated and able to operate in a remote environment</li></ul>What do we offer?Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.Salary range: $150k - $200K USD yearlyMedical, Dental and VisionVacation, flexible paid time off, Personal daysSick leaveCorporate holidays, including floating holidaysLife & Disability coveragePaid Basic and AD&D insuranceVoluntary Legal, Accident, Critical Illness and Hospital Indemnity coverageOur recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.That would be it from us - now we are waiting for your move!#imaginemoreKeywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees. Note to Recruitment Agencies Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.Privacy NoticeBy providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at<a class="external" href="https://www.keywordsstudios.com/en/applicant-privacy-notice" rel="nofollow noreferrer noopener">https://www.keywordsstudios.com/en/applicant-privacy-notice</a>.Keywords Studios is committed to fair and ethical hiring practices. We expect candidates to conduct themselves with honesty and to participate in all applications and interviews independently, presenting their own knowledge and experience. Candidates should refrain from using AI assistance or third-party tools or services that could influence, capture, or otherwise interfere with the authenticity of the assessment process.____________________________________________________________________________Role Information: ENStudio: Keywords StudiosLocation: AmericaArea of Work: Player EngagementService: EngageEmployment Type: PermanentWorking Pattern: Full Time, Remote

Enterprise Technical Account Manager

Billing

Cross-Functional

Customer Relations

Customer Relationship Management (CRM)

Diversity

Ecosystems

Enterprise Sales

Legal

Progress Reports

Sales

Sales Management

Sales Strategy

Technical Delivery

Technical Leadership

Technical Strategy

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Quality Engineer, Game EngineRoblox

Specialized Services BDMKeywords Studios

Enterprise Technical Account ManagerKeywords Studios

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