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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We are seeking an Administrative Assistant to provide support to our leadership team. As an Administrative Assistant you will perform a variety of administrative and clerical tasks. This is an excellent job with many learning and advancement opportunities.The ideal candidate for this role should have an excellent command of the English language, be highly organized and reliable, and have a strong work ethic and attention to detail. Prior administrative experience is recommended but not required.  To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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POSITION RESPONSIBILITIES:
Key Responsibilities:<ul><li>Perform a variety of administrative duties</li><li>Answer emails and phone calls </li><li>Provide real-time scheduling support by booking appointments and preventing conflicts</li><li>Create content to post on the company's Social Media Channels</li><li>Prepare presentations according to the instructions given</li><li>Make travel arrangements, such as booking flights, cars, hotel, and restaurant reservations</li><li>Maintain polite and professional communication via phone, e-mail, and mail</li><li>Anticipate the needs of others to ensure their seamless and positive experience</li><li>Handle sensitive information in a confidential manner</li></ul>

CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated. <ul><li>1 year of experience preferred</li><li>High School Diploma or equivalent</li><li>Exceptional time management skills and ability to multi-task and prioritize work</li><li>Strong attention to detail</li><li>Excellent organizational and planning skills</li><li>Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint</li><li>Have a wired, high-speed internet connection (Download speed of 20Mbps+)</li><li>Ability to type swiftly and accurately (20+ words a minute)</li></ul>

COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: <ul style="margin-top:0in"><li>Paid Time Off: Earn PTO and paid holidays to take the time you need.</li><li>Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!</li><li>Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.</li><li>Retirement Savings: Secure your future with retirement savings programs, where available.</li><li>Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.</li><li>Life Insurance: Access life insurance options to safeguard your loved ones.</li><li>Supplemental Insurance: Accident and critical illness insurance</li><li>Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.</li><li>Paid Training: Learn new skills while earning a paycheck.</li><li>Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.</li><li>Casual Dress Code: Be comfortable while you work.</li></ul> Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks, reach in any direction, raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:
All MCI Locations<ul><li>Must be authorized to work in the country where the job is based.</li></ul>Subject to the program and location of the position<ul><li>Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.</li><li>Must be willing to submit to drug screening.  Job offers are contingent on drug screening results.</li></ul>

REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.   In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.   Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

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The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

MCI Careers

Administrative Assistant

ARM (Advanced RISC Machine)

Accounts Receivable Management

Administrative Skills

Background Investigation

Broadband

Business Process Management

Business Process Outsourcing

Business Services

Call Center Operations

Call Centers

Car Reservation

Claims Processing

Cloud Computing

Compensation and Benefits

Contact Management

Content Development

Copying Machines

Cost Control

Credit and Collections

Customer Experience

Customer Support/Service

Detail Oriented

Disability Insurance

English Language

Establish Priorities

Financial Services

Genetics

Government

Health Plan

Healthcare

High School Diploma

Hotel Reservation

Information Technology & Information Systems

Leadership

Life Insurance

Marketing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Multitasking

Office Equipment

Organizational Skills

Patient Care

Presentation/Verbal Skills

Printers

Regulations

Restaurant

Retail

Social Media

Software Development

Team Player

Technical Support

Telephone Skills

Time Management

Travel Planning

eCommerce

[AW]-iCims

The position requires strong organizational skills to keep leadership updated on key priorities and collaborating with the lead team admin team to maintain consistency and community. Leverage your role, systems, and responsibilities to remove barriers and create clarity, helping both staff and the church move forward in the Discipleship Pathway (Essentials JCL Be the Church).

SUMMARYThe primary responsibility is to provide high-level administrative support to the Senior Associate Pastor, ensuring their workflow is efficient and their time is focused on critical ministry priorities. This role acts as a proactive partner in calendar management, project tracking, and daily scheduling, while serving as a welcoming host for candidates for interview as well as daily meetings. The position requires strong organizational skills to keep leadership updated on key priorities and collaborating with the lead team admin team to maintain consistency and community. 	GENERAL RESPONSIBILITIES<ul><li>Learn<ul><li>Pursue a growing relationship with Jesus through consistent time in God's Word and prayer.</li><li>Continually grow in your understanding of the Jesus-Centered Life (salvation, identity, life, and authority in Christ).</li><li>Remain teachable and hungry, seeking feedback, learning from others, and developing both spiritually and professionally.</li><li>Cultivate awareness of God's presence in everyday life, listening to the Holy Spirit and responding in obedience.</li></ul></li></ul><ul><li>Live<ul><li>Practice and model the rhythms of Be the Church (Grow, Pray, Connect, and Share).</li><li>Pursue emotional health by engaging in self-awareness, addressing past wounds, and cultivating honest, healthy relationships.</li><li>Practice healthy rhythms, prioritizing your relationship with Jesus and your family</li><li>Embody a life of integrity and surrender, allowing your private life with God to shape your work.</li></ul></li></ul><ul><li>Lead<ul><li>Take ownership of disciple-making by supporting and strengthening environments where people can take their next step toward a Jesus-Centered Life.</li><li>Leverage your role, systems, and responsibilities to remove barriers and create clarity, helping both staff and the church move forward in the Discipleship Pathway (Essentials JCL Be the Church).</li><li>Contribute to life-change by bringing your skills, organization, and follow-through to your work, knowing that what you build and manage helps others lead and shepherd more effectively.</li><li>Build people through your influence—encouraging, supporting, and serving teammates and Servant Leaders in ways that help them grow and thrive.</li><li>Measure success not only by task completion, but by how your work contributes to disciples being formed and multiplied across the church.</li></ul></li></ul><ul><li>Embrace the Culture<ul><li>Value and embody the staff values, which we call the 7 H's: Humility, Honor, Honesty, Hunger, Holy Spirit, Health, and Harmony</li><li>Communicate clearly, honestly, and proactively in a way that builds trust, unity, and momentum.</li><li>Work in alignment with the church vision and leadership</li><li>Participate fully in the life of your campus or team, contributing to the unity, health, and shepherding of the faith family.</li></ul></li></ul> SPECIFIC LIST OF DUTIES AND RESPONSIBILITIES<ul></ul>	Calendar and Scheduling<ul><li>Manage all aspects of calendar scheduling for the Senior Associate Pastor.</li><li>Prioritize and schedule meetings based on seasonal priorities and ministry rhythms.</li><li>Oversee and coordinate the scheduling and hosting of meetings in the upstairs and main conference rooms.</li></ul>	Project and Communication Management<ul><li>Partner with the One Church Leadership Team to track projects in Monday.com for visibility, momentum, and coaching opportunities.</li><li>Maintain awareness of all active projects and upcoming deliverables.</li><li>Keep the Elders updated on key priorities through regular communication with the Senior Pastor and his Executive Administrative Assistant.</li><li>Anticipate needs and proactively work ahead of the Senior Associate Pastor on upcoming steps and initiatives.</li></ul>Hosting and Meeting Coordination<ul><li>Host daily meetings, ensuring hospitality, readiness, and efficiency.</li><li>Welcome and host candidates during interviews, representing the Church with professionalism and warmth.</li><li>Facilitate and assist with meeting logistics (space prep, materials, follow-up, etc.).</li></ul>	Metrics and Reporting<ul><li>Track and maintain all relevant metrics for performance, understanding, and progress updates.</li><li>Provide periodic reports or updates to ensure alignment across teams.</li></ul>	Team Collaboration<ul><li> Meet regularly with the One Church Leadership Team Admin group to foster community, ensure consistency, and support shared goals.</li></ul><ul></ul>	SUPERVISORY RESPONSIBILITIESWorks with servant leaders.	QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.	EDUCATION AND/OR EXPERIENCEBachelor's degree preferred. Fifteen to twenty years of administrative experience minimum for competitive candidates. Applicable experience may substitute for portions of the educational framework. 	LANGUAGE SKILLSThe individual must be able to understand written or oral instructions; read, analyze, and interpret documents, instructions manuals, and policies and procedures. Excellent interpersonal skills, ability to work with a diverse group of people, communicate clearly and effectively on the telephone, email and in person, demonstrating tact and diplomacy.COMPUTER AND MATHEMATICAL SKILLSThe individual must have demonstrated skill in the use of Windows/MacOS to complete tasks, including word processing and spreadsheets and the ability to use the internet for information retrieval. The individual must have basic mathematical skills, knowledge of bookkeeping and basic accounting, and budget and expense monitoring. The individual must have the ability to read financial information and spreadsheets.REASONING ABILITY The ability to simultaneously conceptualize and plan multiple tasks; project outcomes using different implementation strategies; and apply creative and innovative thinking to problem situations is required. The ability to work effectively and efficiently under stressful conditions to ensure deadlines are met is essential.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Must be able to lift up to 25 lbs.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level of the work environment is usually moderate.

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Administrative Assistant MCI Careers

Executive Administrative Assistant - Senior Associate Pastor (One Church Team) Pinelake Church

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