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This role combines deep technical expertise in Salesforce and MuleSoft with a servant leadership mindset to foster collaboration, drive platform consistency, and ensure strategic alignment across product groups. The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro's product ecosystem.

Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. We offer a comprehensive suite of vehicles, charging infrastructure, software, and services tailored to fleet and business needs. Our technology team powers the digital backbone of Ford Pro, enabling smarter fleet management and customer engagement through platforms like Salesforce CRM.The Salesforce Software Engineering Director is a senior technical leadership role responsible for guiding the architecture, integration, and delivery of Salesforce CRM solutions across Ford Pro's product ecosystem. This role combines deep technical expertise in Salesforce and MuleSoft with a servant leadership mindset to foster collaboration, drive platform consistency, and ensure strategic alignment across product groups.What you'll do...Technical Architecture & Delivery<ul><li>Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro's Common Engineering Policies (CEP), including API standards, logging norms, and release management.</li><li>Lead MuleSoft integration strategies to connect Salesforce with internal and external systems.</li><li>Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.</li><li>Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement.</li></ul>Servant Leadership & Collaboration<ul><li>Act as a consensus builder across other Ford Pro product groups</li><li>Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions.</li><li>Promote transparency and shared accountability using progress reporting tools and OKR's</li><li>Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.</li></ul>Financial Acquisition & Resource Planning<ul><li>Support financial and headcount forecasting through collaborative internal processes and related tools.</li><li>Align product investments with strategic priorities and ensure efficient resource allocation.</li><li>Participate in Tech Council reviews for budget approvals and product lifecycle decisions.</li></ul>You'll have...<ul><li>Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience</li><li>12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.</li><li>Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud)</li><li>MuleSoft Anypoint Platform (API design, RAML, connectors, orchestration)</li><li>RESTful API design and versioning</li><li>CI/CD pipelines and release management, Copado Preferred</li><li>Logging and monitoring standards (aligned with Ford Pro's CEP)</li><li>Cloud architecture validation and performance/load testing</li><li>Usability testing and persona-driven design</li><li>Git-based source control and repository management</li><li>Tool proficiency: JIRA, Microsoft Teams, Miro</li><li>Framework fluency: Salesforce Well-Architected Framework</li><li>Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations</li><li>3+ years of experience with MuleSoft integration and API-led connectivity.</li><li>Proven experience leading cross-functional technical teams in Agile environments.</li><li>Strong understanding of financial acquisition and resource planning processes.</li><li>Demonstrated ability to lead through influence and build consensus across diverse teams</li></ul>Even better, you may have...<ul><li>Salesforce Certified Application Architect</li><li>Salesforce Certified System Architect</li><li>Salesforce Certified Integration Architecture Designer</li><li>Other Salesforce Designer Certifications</li><li>MuleSoft Certified Associate</li><li>Google Cloud Professional Cloud Architect or other public cloud certifications</li></ul>You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:• Immediate medical, dental, vision and prescription drug coverage• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more• Vehicle discount program for employees and family members and management leases• Tuition assistance• Established and active employee resource groups• Paid time off for individual and team community service• A generous schedule of paid holidays, including the week between Christmas and New Year's Day• Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here: SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week.Visa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.#LI-Remote#LI-AH1

Ford Motor Company

Software Engineering Director

Agile Programming Methodologies

Application Programming Interface (API)

Architectural Design

Atlassian JIRA

Automotive Repair and Maintenance

Backlog Prioritization

Budgeting

Cloud Architecture

Cloud Computing

Community of Practice (CoP)

Computer Science

Continuous Deployment/Delivery

Continuous Improvement

Continuous Integration

Cross-Functional

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Ecosystems

Fleet Management

Forecasting

GCP (Good Clinical Practices)

Hybrid Cloud

Information Technology & Information Systems

Infrastructure Software

International Business

Investment Strategy

Leadership

Load Testing

Microsoft Product Family

Performance Testing

Persona/Avatar Development

Prescription Drugs

Product Development

Product Lifecycle

Product Management

Progress Reports

Public Cloud

REST (Representational State Transfer)

Release Management/Engineering

Resource Management

Sales Pipeline

Salesforce.com

Servant leadership

Software Engineering

Source Code/Configuration Management (SCM)

Team Lead/Manager

Team Player

Technical Delivery

Technical Leadership

Tuition Fees

Usability Testing

Hire Recruits

Collaborate with cross-functional teams (data scientists, software engineers, and product managers) to integrate AI capabilities into digital platforms and enterprise systems. We are seeking an Applied Artificial Intelligence (AI) Engineer to design, develop, and deploy AI-driven solutions that transform digital processes and enhance decision-making capabilities.

<h2>Job Summary:</h2>We are seeking an Applied Artificial Intelligence (AI) Engineer to design, develop, and deploy AI-driven solutions that transform digital processes and enhance decision-making capabilities. The ideal candidate combines strong AI/ML engineering expertise with practical application experience in real-world digital transformation scenarios.<hr/><h2>Key Responsibilities:</h2><ul><li>Design, develop, and implement AI/ML models and algorithms for business applications.</li><li>Apply AI techniques such as machine learning, deep learning, natural language processing (NLP), computer vision, and generative AI to solve practical problems.</li><li>Collaborate with cross-functional teams (data scientists, software engineers, and product managers) to integrate AI capabilities into digital platforms and enterprise systems.</li><li>Develop and optimize data pipelines, model training workflows, and deployment strategies using MLOps best practices.</li><li>Evaluate emerging AI technologies and frameworks for potential adoption in digital transformation projects.</li><li>Conduct performance analysis, fine-tuning, and model interpretability testing.</li><li>Document design and implementation details to ensure maintainability and compliance.</li><li>Work closely with cloud and DevOps teams to operationalize AI models at scale.</li></ul><hr/><h2>Technical Skills:</h2><ul><li>Languages: Python, Java, or C++</li><li>Frameworks/Libraries: TensorFlow, PyTorch, Keras, Scikit-learn, Hugging Face Transformers</li><li>MLOps Tools: MLflow, Kubeflow, AWS Sagemaker, Azure ML, or GCP Vertex AI</li><li>Data Handling: SQL, NoSQL, Spark, Pandas, NumPy</li><li>Cloud Platforms: AWS / Azure / Google Cloud (AI & Data Services)</li><li>Version Control: Git, GitHub/GitLab</li><li>Optional (nice-to-have): LangChain, LlamaIndex, RAG pipelines, Generative AI (LLMs, Diffusion Models)</li></ul><hr/><h2>Soft Skills:</h2><ul><li>Strong analytical and problem-solving abilities</li><li>Ability to translate business requirements into technical AI solutions</li><li>Excellent communication and collaboration skills</li><li>Passion for continuous learning and emerging AI technologies</li></ul>

Purple Drive

Artificial Intelligence (AI) Engineer

Algorithms

Amazon Web Services (AWS)

Artificial Intelligence (AI)

Business Skills

Business Solutions

Communication Skills

Computer Vision

Data Science

Deep Learning

DevOps

Documentation Design

Emerging Technology

Machine Learning

Maintain Compliance

Microsoft Windows Azure

Natural Language Processing (NLP)

NoSQL

Performance Analysis

Problem Solving Skills

Requirements Management

SQL (Structured Query Language)

Oorwin

ADAPTED_NOW

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

YEAR

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: + Infrastructure modernization projects + Application modernization projects + Process modernization projects The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster. Essential Duties and Responsibilities : Provide services to customers + Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. + Contributes to design for specific deliverables and assists in the deployment Rocket products. + Contribute to implement new solutions under the direction of Delivery Architects. + Uses and contributes to technical forums within the Rocket Enterprise Suite environment. + Applies own subject matter knowledge to solve a variety of common technical issues. + Exercises independent judgment within defined practices and procedures to determine appropriate action. + Communicates project status and risks to project technical lead and PM. + Use technical experience to give customer sound technical advice. + Determine if change is a product defect or enhancement before communicating to customer. + Participates as part of a team and maintains good relationships with team members and customers. Expected Qualifications and Soft Skills + 5-7 years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to work under pressure + Experience in complex IT project implementations, customizations and or maintenance + Must have an analytical mind set to analyze test result and facilitate defect resolution + Organized and methodical, dealing with numerous tasks. + Fluent in written and verbal English. Technical Experience Qualifications Must have Rocket Enterprise Server and Enterprise Developer experience. Additionally, technical skills to include two or more of the following: + IBM Enterprise COBOL or PLI programming experience + System level experience of IBM CICS; IMS and JCL + Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL + Windows operating system + Linux/UNIX operating system + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes Desired Project Experience A practical experience of mainframe application modernization project is highly desirable. For example: + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools Other Preferred Skills + Bachelor's degree in Computer Science or related field + Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express + Rocket Enterprise Analyzer + Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; etc. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe); etc. + Proficient in another EU language #LI-JC1 #LI-Remote Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes. . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Rocket Software

Senior Customer Solutions Engineer

Adabas

Analysis Skills

Automation

Background Investigation

Business Architecture

Business Processes

Cloud Applications

Cobol Programming Language

Customer Experience

Customer Support/Service

Data Management

Data Migration

Data Processing

Docker

English Language

GitHub

IBM CICS (Customer Information Control System)

IBM DB2 UDB (Database 2 Universal Database)

IBM IMS Database

IBM Product Family

IBM Rexx Programming Language

IDMS (Integrated Database Management System)

IP Multimedia System (IMS)

Information Architecture

JCL (Job Control Language)

Jenkins

Linux Operating System

Mainframe Computer

Microservices

Microsoft SQL Server

Microsoft Windows Operating System

Middleware

Mobile Technology

Oracle Database

Organizational Skills

PostgreSQL

Procedure Development

Professional Services

Reference Verification

Relational Databases (RDBMS)

Safety/Work Safety

Server Programming/Applications

System Integration (SI)

Technical Consulting

Technical Support

Telephone Skills

Test Automation

Test Data

Test Driven Development (TDD)

Unix Operating Systems

Rocket Software, Inc.

The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: Requirements: + Provide services to customers (75%) + Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. + Contributes to design for specific deliverables and assists in the deployment Rocket products + Contribute to implement new solutions under the direction of Delivery Architects + Create proof of concept / proof of value technology analysis and pilots. + Conduct external and internal technical presentations/trainings to peer groups. + Uses and contributes to technical forums within the Rocket AMC environment and local professional communities and technical user groups. + Applies own subject matter knowledge to solve a variety of common technical issues. + Exercises independent judgment within defined practices and procedures to determine appropriate action + Participates as part of a team and maintains good relationships with team members and customers. Team Leadership (25%) + Ultimately accountable for Technical solution implementation for project. + Leads a team and communicates project status and risks to all project stakeholders on behalf of the team. + Use technical experience to give customer sound technical advice. + Responsible for knowing the Architecture, versions, and requirements. + Responsible for determining appropriate technical resource requirements for project completion. Works with PM to request resources. + Coordinating with PM on technical communication to customer, any new requirements or changes in scope and impacts to delivering the technical solution. + Determine if change is a product defect or enhancement before communicating to customer. + Responsible for estimating new requirements of Project and gaining Architect or Manager approval. + Conducting or assigning code reviews. Expected Qualification and Soft Skills + 5-7 years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to work under pressure + Experience in complex IT project implementations, customizations and or maintenance + Must have an analytical mind set to analyse test result and facilitate defect resolution + Organized and methodical, dealing with numerous tasks. + Fluent in written and verbal English. Requested Technical skills + Technical skills to include two or more of the following: + IBM Enterprise COBOL or PLI programming experience + System level experience of IBM CICS; IMS and JCL + Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL + Windows operating system + Linux/UNIX operating system + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes Desired Project Experience + A practical experience of mainframe application modernization project is highly desirable. For example: + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools Other Preferred Skills + Bachelor's degree in Computer Science or related field + Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express + Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; … + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc. + Proficient in another EU language #LI-Remote #LI-MM1 . . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

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