UNKNOWN

ADAPTED_NOW

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

YEAR

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: + Infrastructure modernization projects + Application modernization projects + Process modernization projects The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster. Essential Duties and Responsibilities : Provide services to customers + Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. + Contributes to design for specific deliverables and assists in the deployment Rocket products. + Contribute to implement new solutions under the direction of Delivery Architects. + Uses and contributes to technical forums within the Rocket Enterprise Suite environment. + Applies own subject matter knowledge to solve a variety of common technical issues. + Exercises independent judgment within defined practices and procedures to determine appropriate action. + Communicates project status and risks to project technical lead and PM. + Use technical experience to give customer sound technical advice. + Determine if change is a product defect or enhancement before communicating to customer. + Participates as part of a team and maintains good relationships with team members and customers. Expected Qualifications and Soft Skills + 5-7 years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to work under pressure + Experience in complex IT project implementations, customizations and or maintenance + Must have an analytical mind set to analyze test result and facilitate defect resolution + Organized and methodical, dealing with numerous tasks. + Fluent in written and verbal English. Technical Experience Qualifications Must have Rocket Enterprise Server and Enterprise Developer experience. Additionally, technical skills to include two or more of the following: + IBM Enterprise COBOL or PLI programming experience + System level experience of IBM CICS; IMS and JCL + Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL + Windows operating system + Linux/UNIX operating system + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes Desired Project Experience A practical experience of mainframe application modernization project is highly desirable. For example: + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools Other Preferred Skills + Bachelor's degree in Computer Science or related field + Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express + Rocket Enterprise Analyzer + Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; etc. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe); etc. + Proficient in another EU language #LI-JC1 #LI-Remote Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes. . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Rocket Software

Senior Customer Solutions Engineer

Adabas

Agile Programming Methodologies

Amazon Web Services (AWS)

Analysis Skills

Application Programming Interface (API)

Automation

Background Investigation

Business Architecture

Business Processes

Cloud Applications

Cloud Architecture

Cloud Computing

Cobol Programming Language

Communication Skills

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Customer Experience

Customer Support/Service

Data Management

Data Migration

Data Processing

DevOps

Docker

English Language

GCP (Good Clinical Practices)

GitHub

Hybrid Cloud

IBM CICS (Customer Information Control System)

IBM DB2 UDB (Database 2 Universal Database)

IBM IMS Database

IBM Product Family

IBM Rexx Programming Language

IDMS (Integrated Database Management System)

IP Multimedia System (IMS)

Information Architecture

JCL (Job Control Language)

Jenkins

Leadership

Linux Operating System

Mainframe Computer

Microservices

Microsoft SQL Server

Microsoft Windows Azure

Microsoft Windows Operating System

Middleware

Mobile Technology

Oracle Database

Organizational Skills

PostgreSQL

Problem Solving Skills

Procedure Development

Product Lifecycle

Professional Services

Reference Verification

Relational Databases (RDBMS)

Safety/Work Safety

Server Programming/Applications

System Integration (SI)

Technical Consulting

Technical Delivery

Technical Leadership

Technical Support

Telephone Skills

Test Automation

Test Data

Test Driven Development (TDD)

Unix Operating Systems

Rocket Software, Inc.

OTHER

FEED

The objective of the Senior IT Technician will be to focus on implementing solutions that will create a sound and functional IT environment for the clients, respond to support requests in a timely manner, be the initial reference point for all IT related tickets, and to ensure the satisfaction of the clients. This role is one that will be split between client interaction and installations, ensuring system operation and functionality so that end users can accomplish business tasks, and project work which may include IT solution design and implementation.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Profit sharing</li><li>Training & development</li><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li></ul> Summary: We are seeking an experienced and dedicated Managed IT Services Senior IT Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently. Company Overview: TeamLogic IT is a national provider of technology services and solutions. We help our customers with their current and future IT needs by delivering solutions that ensure high availability, security and flexibility for their IT infrastructure.    With more than 320 locations across North America and more than 1,500 technicians, thousands of businesses consider us their trusted technology advisor. We fill a void in the marketplace because we understand business and technology and can help our clients leverage technology to their advantage. Our philosophy is simple – we work with you the way we’d want someone to work with us. Role Summary: The Senior IT Technician (Level 2/3 IT Engineer) provides design, implementation and support for complicated technical solutions.  The candidate should have developed skills and experience with desktop and server operating systems, networking, and firewalls.   This role is one that will be split between client interaction and installations, ensuring system operation and functionality so that end users can accomplish business tasks, and project work which may include IT solution design and implementation.  The objective of the Senior IT Technician will be to focus on implementing solutions that will create a sound and functional IT environment for the clients, respond to support requests in a timely manner, be the initial reference point for all IT related tickets, and to ensure the satisfaction of the clients.    Good interpersonal skills are incredibly important as there will be interaction with clients, colleagues and vendors on a frequent basis. The ability to solve problems at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills are the keys to success in this position.  Responsibilities: <ul><li>Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.</li><li>Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.</li><li> Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.</li><li>Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.</li><li>Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.</li><li>Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.</li><li>Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.</li><li>Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.</li><li>Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.</li><li>Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.</li></ul>Knowledge, Skills, & Qualifications: <ul><li>Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.</li><li>Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.</li><li>Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.</li><li>Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.</li><li>Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.</li><li>Ability to lift or move technical equipment when necessary</li><li>Experience supporting local and cloud-based backup systems </li><li>Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.</li><li>Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.</li><li>Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.</li></ul>Preferred Additional Qualifications <ul><li>Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.</li><li>Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.</li><li>Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).</li><li>Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).</li></ul>Work Environment This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines. <ul><li>Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.</li><li>Collaborative and supportive team culture.</li></ul>Benefits: <ul><li>A competitive Salary and Benefits package with performance-based bonuses</li><li>Paid time off and holidays</li><li>Professional development and certification reimbursement</li><li>An open-door policy within the business that values input, creativity and ideas </li><li>Opportunities for career advancement</li></ul>Company Overview We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

TeamLogic IT, Waterbury, VT

MSP Senior IT Technician (On-site - Waterbury, VT)

Antivirus

Auditing

Bash Scripting

Best Practices

Budget Management

CompTIA A+

CompTIA Network+

Computer Maintenance

Computer Security

Computer Servers

Customer Relations

Customer Satisfaction

Customer/Client Research

DHCP (Dynamic Host Configuration Protocol)

DNS (Domain Name System)

Data Recovery

Desktop PC

Develop and Maintain Customers

Disaster Recovery

Documentation

Driver's License

Emergency Response

Firewalls

Hardware Configuration Management

Health Insurance

High Availability

IP Addressing

Identify Issues

Incident Management

Incident Response

Information Technology & Information Systems

Internet Security

Interpersonal Skills

MCP - Microsoft Certified Professional

Mac Operating System

Management of Information Systems/Technology (MIS)

Mentoring

Microsoft Active Directory

Microsoft Hyper-V

Microsoft Office

Microsoft SharePoint

Multitasking

Network Administration/Management

Network Monitoring

Network Routers

Network Switching

Network Systems

On Call

On Site Support

Operating Systems

People Management

Philosophy

Presentation/Verbal Skills

Process Development

RMON

Reimbursement

Scripting (Scripting Languages)

Security Auditing

Security Monitoring

ServiceNow

Software Administration

System Operations

Systems Administration/Management

Team Player

Time Management

Training/Teaching

VLAN (Virtual Local Area Network)

VMWare

VPN (Virtual Private Network)

Virtualization

Willing to Travel

Windows PowerShell

Wireless Communications

Writing Skills

ZenDesk

The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: Requirements: + Provide services to customers (75%) + Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. + Contributes to design for specific deliverables and assists in the deployment Rocket products + Contribute to implement new solutions under the direction of Delivery Architects + Create proof of concept / proof of value technology analysis and pilots. + Conduct external and internal technical presentations/trainings to peer groups. + Uses and contributes to technical forums within the Rocket AMC environment and local professional communities and technical user groups. + Applies own subject matter knowledge to solve a variety of common technical issues. + Exercises independent judgment within defined practices and procedures to determine appropriate action + Participates as part of a team and maintains good relationships with team members and customers. Team Leadership (25%) + Ultimately accountable for Technical solution implementation for project. + Leads a team and communicates project status and risks to all project stakeholders on behalf of the team. + Use technical experience to give customer sound technical advice. + Responsible for knowing the Architecture, versions, and requirements. + Responsible for determining appropriate technical resource requirements for project completion. Works with PM to request resources. + Coordinating with PM on technical communication to customer, any new requirements or changes in scope and impacts to delivering the technical solution. + Determine if change is a product defect or enhancement before communicating to customer. + Responsible for estimating new requirements of Project and gaining Architect or Manager approval. + Conducting or assigning code reviews. Expected Qualification and Soft Skills + 5-7 years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to work under pressure + Experience in complex IT project implementations, customizations and or maintenance + Must have an analytical mind set to analyse test result and facilitate defect resolution + Organized and methodical, dealing with numerous tasks. + Fluent in written and verbal English. Requested Technical skills + Technical skills to include two or more of the following: + IBM Enterprise COBOL or PLI programming experience + System level experience of IBM CICS; IMS and JCL + Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL + Windows operating system + Linux/UNIX operating system + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes Desired Project Experience + A practical experience of mainframe application modernization project is highly desirable. For example: + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools Other Preferred Skills + Bachelor's degree in Computer Science or related field + Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express + Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; … + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc. + Proficient in another EU language #LI-Remote #LI-MM1 . . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Google Cloud Jobs in Montpelier, VT

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Google Cloud Jobs in Montpelier, VT

Senior Customer Solutions Engineer Rocket Software

MSP Senior IT Technician (On-site - Waterbury, VT) TeamLogic IT, Waterbury, VT

Principal Customer Solutions Engineer Rocket Software

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