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Technical knowledge in a field related to the energy industry, such as energy management, HVAC equipment, distributed generation, and end-use gas and electric equipment (motors, engines, heat pumps, water heaters, boilers, cooking equipment, etc.). The knowledge and capability to plan, design and manage new gas services, which includes load calculation/diversification, drawings, sizing (lines, tanks, meters, regulators, gas pressures, etc.), fire suppression systems and permitting.

Overview:
PURPOSE STATEMENT:The Residential Account Specialist markets and sells gas products and services to new and existing residential markets in order to meet the Company's growth and profitability objectives. They will function as the primary interface between Hawaii Gas and assigned customers. They will also perform operations-related functions.

Responsibilities:
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:<ul><li>Identifies potential clients using innovative approaches and standard practices. Devises and implements sales strategies to gain new residential accounts, including the effective use of proposals, energy comparison data, analyses and presentations consistent with company guidelines.  Implements sales programs and campaigns, as directed.</li><li>Develops and employs account management strategies and processes to maximize retention and growth of gas loads within assigned account base.</li><li>Builds, maintains, and enhances relations with customers to support the company’s priority on improving and enhancing the customer’s experience.</li><li>Ensures customer service application and intake forms are completed accurately and on time using the systems provided (principally the Company CRM and CIS).</li><li>Follows proper procedures and processes when establishing new accounts to include the completion of all required paperwork, coordinating the installation and turn-on of system, and evaluating the feasibility of all new projects to ensure that all financial and technical requirements are met.</li><li>Designs new gas service systems, utilizing assistance from Engineering, Distribution, and LPG Supply & Distribution when required or necessary.</li><li>Promptly responds to customer inquiries and continually updates customers on a wide range of matters relating to rates, company practices, PUC tariffs and schedules, servicing policies, applicable codes and regulatory requirements, gas system specifications, etc.</li><li>Assists Operations in a variety of tasks relating to residential customer needs, including but not limited to tank relocation, load increases tank sizing, field evaluation of accounts, and on-call supervisor rotation.</li><li>Keeps current with new residential gas appliances, equipment and technologies as well as trends, processes and developments in the energy industry.</li><li>Provides expertise in understanding customer’s energy needs and identifying and pursuing opportunities for installation of additional gas appliances and replacement of non-gas appliances with gas-fired appliances.</li><li>Represents the Company and participates in appropriate local professional, business and community activities/associations. Establishes and maintains relations with key industry personnel; develops relations with engineers, architects, developers, contractors and gas appliance and equipment dealers.</li><li>Assists in analyzing market conditions, identifying trends, and developing sales forecasts, etc.</li></ul>OTHER FUNCTIONS/RESPONSIBILITIES:<ul><li>Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis.</li><li>Complies with all applicable corporate and Hawaii Gas policies and procedures.</li><li>Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Works in a safe and responsible manner.</li><li>Performs all other related duties as instructed by manager.</li></ul>

Qualifications:
Required Education and/or Work Experience:<ul><li>High school diploma or GED.</li><li>Two (2) years successful and progressive experience in the gas or energy industry to include outside sales, cold calling, contract negotiations, proposal writing, and account management. Other relevant experience may be considered.</li><li>Proficient with Microsoft suite of tools (specifically, Outlook, Word, Excel, and Power Point), MS Project, and customer service software.</li><li>Working knowledge of NFPA 58, gas utility systems, local zoning laws, and plumbing, building and fire codes.</li><li>Experience with bid submittals, specifically, government bids (city, county, state and federal).</li></ul>Preferred Education and/or Work Experience:<ul><li>Bachelor's or master’s degree in business administration, Marketing or Engineering or equivalent combination of related experience and education.</li><li>Technical knowledge in a field related to the energy industry, such as energy management, HVAC equipment, distributed generation, and end-use gas and electric equipment (motors, engines, heat pumps, water heaters, boilers, cooking equipment, etc.).</li><li>Knowledge of Hawaii’s energy market, designated sales territory and various cultures, including business protocols.</li><li>The knowledge and capability to plan, design and manage new gas services, which includes load calculation/diversification, drawings, sizing (lines, tanks, meters, regulators, gas pressures, etc.), fire suppression systems and permitting.</li></ul>Required Licensure, Certification, Registration or Designation:<ul><li>A valid Hawaii driver’s license.</li><li>Access to an insured vehicle with current registration.</li></ul>Preferred Licensure, Certification, Registration or Designation:<ul><li>Certified Energy Manager, other certification in energy or equivalent related experience and education.</li><li>Sales certifications.</li><li>Certification in finance or equivalent related experience and education.</li><li>Other advanced education or certification(s) which apply to the energy, utility, project management industry and job function.</li></ul>

Hawaii Gas

Residential Account Specialist (Hilo)

Building Codes

Business Administration

City Government

Cold Calling Skills

Contract Negotiation

Cook Dishes

Customer Relations

Customer Relationship Management (CRM)

Customer Service Software

Data Analysis

Develop and Maintain Customers

Driver's License

Electrical Components

Energy & Utilities

Energy Management

Feasibility Analysis

Field Sales

Fire Suppression/Control

HVAC

High School Diploma

Housekeeping/Cleaning

Management Strategy

Market Analysis

Marketing

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Product Family

Microsoft Project

Microsoft Word

National Fire Protection Association (NFPA)

Oil and Gas

On Call

Plumbing

Profit & Loss

Project/Program Management

Proposal Writing

Pumps

Regional Sales

Regulatory Requirements

Safety/Work Safety

Sales

Sales Campaigns

Sales Forecasting

Sales Management

Sales Strategy

Systems Analysis

Time Management

Training/Teaching

Trend Analysis

Zoning

[AW]-iCims

ADAPTED_NOW

Position Summary: Under the direction of the Assistant Administrator greets, checks patients in and out of the ambulatory surgery center (ASC), manages the telephones, prepares charts, informs patients of the financial policy, collects patient co-payments and/or deductibles for the services rendered, issues cash receipts. Works with Business Office Associate Level II and Senior Business Office Associate to ensure patient authorization information is accurate.

Position Title:                           Business Office Associate Level I   Facility Department:                 Business Office/Administration                                          Position reports to:                  Assistant Administrator   Position Summary: Under the direction of the Assistant Administrator greets, checks patients in and out of the ambulatory surgery center (ASC), manages the telephones, prepares charts, informs patients of the financial policy, collects patient co-payments and/or deductibles for the services rendered, issues cash receipts. Works with Business Office Associate Level II and Senior Business Office Associate to ensure patient authorization information is accurate. Must exhibit outstanding customer service attitude at all times. Is accountable to establish benchmarks and performance standards as applicable to duties performed. A combination of duties related to record keeping including, but not limited to the creation, maintenance, preparation of medical records for storage filing and retrieving of medical records, ensures medical records are complete, conducts medical record audits and assisting in the assurance that all records are kept in accordance with Accreditation Association for Ambulatory Health Care standards and government rules and regulations.   Qualifications Requirements: Minimum Education/ Training / Licensure / Certifications:<ul><li>High school graduate or equivalent </li></ul>  Minimum Experience: <ul><li>Knowledgeable with medical terminology </li><li>Computer skills </li><li>Medical record familiarity </li></ul>  Preferred Experience: <ul><li>Two (2) years of experience in a medical office, clinic or other healthcare setting preferred. </li><li>One (1) year of experience with medical records. </li></ul>  Knowledge, Skills and Abilities:<ul><li>Ability to answer telephones courteously. </li><li>Ability to anticipate tasks and prioritize assignments. </li><li>Ability to maintain highly sensitive, confidential material. </li><li>Ability to read, write, speak and understand English. </li><li>Ability to input data into computer system. </li><li>Ability to maintain logs. </li><li>Ability to read and maintain medical health records. </li><li>Ability to type at 35-45 words per minute. </li><li>Knowledge of medical terminology. </li><li>Knowledge of personal computers and related equipment. </li><li>Knowledge of standard office procedures. </li><li>Provides hospitable customer service. </li><li>Maintain filing systems. </li></ul>  Working Conditions / Environment:<ul><li>Occasional exposure to unpleasant patient or unit elements. </li><li>Subject to many interruptions. </li><li>Occasional pressure due to multiple calls and inquiries. </li></ul><ul><li>Generally good working conditions. </li><li>Little exposure to extremes </li></ul>    Physical / Mental / Special Demands (Hidden)  <table><tbody><tr><td>Physical/Mental/ Special Demands</td><td>Infrequent (1-2%)</td><td>Occasional (3-33%)</td><td>Frequent (34-66%)</td><td>Constant (67-100%)</td></tr><tr><td>Sit</td><td>  </td><td>  </td><td>X</td><td>  </td></tr><tr><td>Stand</td><td>  </td><td>  </td><td>X</td><td>  </td></tr><tr><td>Walk</td><td>  </td><td>  </td><td>X</td><td>  </td></tr><tr><td>Lifting                            20 lbs.</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Carrying                        20 lbs.</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Pushing                         20 lbs.</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Pulling                           20 lbs.</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Kneeling</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Squatting</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Bending</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Stooping</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Climbing</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Twisting</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Reaching overhead</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Foot controls</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Fine dexterity</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Repetitive work- hand/arms</td><td>  </td><td>X</td><td>  </td><td>  </td></tr><tr><td>Repetitive work- foot/leg</td><td>  </td><td>X</td><td>  </td><td>  </td></tr></tbody></table>  Required Protective Equipment  <ul><li>N/A </li></ul>Patient Care Services  <ul><li>N/A </li></ul>  <table><tbody><tr><td>Age of Patients Served Population</td><td>Provides Care</td></tr><tr><td>Pediatric (6 months-18 years) </td><td>  </td></tr><tr><td>Adult (18 years-65 years plus) </td><td>  </td></tr><tr><td>N/A </td><td>X</td></tr></tbody></table>  Description of OSHA Categories:  <table><tbody><tr><td>Category I</td><td>Tasks involve exposure to blood, body fluids, or tissues </td></tr><tr><td>Category II</td><td>Tasks involve no exposure to blood, body fluids, or tissues, but employment may require Performing unplanned Category I tasks. </td></tr><tr><td>Category III</td><td>Tasks that involve no exposure to blood, body fluids, or tissue, and Category I tasks are not a condition of employment </td></tr></tbody></table>  OSHA Category:  <ul><li>Category III </li></ul>  POSITION ACCOUNTABILITIESEssential Functions  <ul><li>Answers and screens phone calls. </li><li>Processes subpoenas, court orders and routine request for records. Verifies accuracy of patient information. </li><li>Reviews incoming requests for patient information in compliance with applicable facility and government policies, procedures, and regulatory requirements/statues. </li><li>Photocopies/burn to file and prepares records/reports for mailing. </li><li>Practices effective communication and interpersonal skills to enhance positive teamwork and to accomplish goals/tasks. </li><li>Communicates and reinforces financial policies to all new and established patients. </li><li>Registers patients on a daily basis. </li><li>Prepares charts for the following day and ensures all documents are properly filed and present in chart. </li><li>Verifies and obtains copies of patient’s identification and insurance information (copy of insurance card). </li><li>Ensures all necessary and required documentation is obtained and completed. </li><li>Is aware and sensitive to patient’s needs in waiting area. </li><li>Promotes excellence in customer/patient relations with all encounters. </li></ul>  (Read only) <ul><li>Understands and models Surgicare of Hawaii’s mission, vision and values. </li><li>Reviews department operations manual to ensure compliance and applicable Accreditation Association for Ambulatory Health Care standards, federal and state regulations, accepted Standards of Conduct and Corporate Compliance Program. Complies with all Surgicare of Hawaii’s policies, procedures, employee handbook and Standards of Conduct. </li><li>Promotes excellence in customer/patient relations with all encounters. </li><li>Adheres to safety policies and maintains a clean and safe environment for patients and co-workers. </li><li>Participates in departmental and organizational quality improvement efforts. </li></ul>  Other Functions:<ul><li>Enhances professional growth and development through participation in educational programs. Current literature, in-service meetings and workshops. </li><li>Performs other related duties as assigned or requested. </li><li>Strive to provide continuous improvement. </li><li>Performs other duties as assigned. </li></ul>

Surgicare of Hawaii, Inc.

Business Office Associate I- Full-time

Accreditation Association for Ambulatory Health Care (AAAHC)

Administrative Skills

Auditing

Benchmarking

Co-Payments

Communication Skills

Computer Skills

Computer Systems

Continuous Improvement

Corporate Compliance

Customer Support/Service

Data Entry

Data Quality

Documentation

English Language

Establish Priorities

Fast Food

Federal Laws and Regulations

Financial Policies

Government Policies

Government Regulations

Health Maintenance

Healthcare

Insurance

Interpersonal Skills

Maintain Compliance

Medical Office

Medical Records

Medical Terminology

Medical Treatment

Operational Audit

Patient Assessment

Patient Registration

Photocopy

Quality Management

Record Keeping

Request for Information (RFI)

Standards of Care

State Laws and Regulations

Systems Maintenance

Team Player

Telephone Skills

Position Summary: The Administrative Travel Specialists provide comprehensive travel administration support for Naval Special Warfare Group EIGHT Headquarters and subordinate commands (one Echelon III staff, and eight Echelon IV commands geographically dispersed across Virginia Beach, Virginia; Coronado, California; and Pearl City, Hawaii.). Serve as a liaison with the Consolidated Travel Office (CTO) for arrangement of travel to localities internal and external to Continental United States (CONUS) and Outside Continental United States (OCONUS) operations.

Position: Administrative Travel Specialist  Type: Full-time Location:  Pearl City, HI Travel: None **Contingent Upon Award** Position Summary: The Administrative Travel Specialists provide comprehensive travel administration support for Naval Special Warfare Group EIGHT Headquarters and subordinate commands (one Echelon III staff, and eight Echelon IV commands geographically dispersed across Virginia Beach, Virginia; Coronado, California; and Pearl City, Hawaii.). This role ensures accurate, timely, and compliant processing of travel authorizations, vouchers, and reimbursements in support of military and civilian personnel. The position directly contributes to mission readiness by maintaining compliance with federal travel regulations and supporting travelers before, during, and after official travel. Duties and Responsibilities:   <ul><li>Review and correct travel documentation and maintain data from the Defense Travel System (DTS). </li></ul><ul><li>Perform administrative services and assist with the Naval Special Warfare Defense Travel System daily deployment reporting input and verification status updates. </li></ul><ul><li>Responsible for all Temporary Assigned Duty (TAD) travel requests and “no costs orders” for command personnel. </li></ul><ul><li>Process data from Defense Travel System (DTS) reports. </li></ul><ul><li>Responsible for assisting with military and civilian travel payments, voucher preparation, and administrative maintenance of the Defense Travel System (DTS). </li></ul><ul><li>Analyze and audit travel reimbursement vouchers for completeness and accuracy. </li></ul><ul><li>Screen and verify all receipts for vouchers in the Defense Travel System (DTS). </li></ul><ul><li>Serve as a liaison with the Consolidated Travel Office (CTO) for arrangement of travel to localities internal and external to Continental United States (CONUS) and Outside Continental United States (OCONUS) operations. </li></ul><ul><li>Assist in processing the submissions of travel vouchers via the Defense Travel System (DTS) by military and Department of Defense (DoD) civilian personnel after receiving travel claims. Ensure vouchers are correct and comply with Joint Travel Regulations (JTR). Contacts travelers regarding receipt or erroneous documentation required for payment processing. </li></ul><ul><li>Provide technical travel and Defense Travel System (DTS) guidance to military personnel for deployments and special exercises. Responsible for training travel personnel in a high turnover environment. </li></ul><ul><li>Serve as a Non-Defense Travel System Entry Agent (NDEA). </li></ul><ul><li>Serve as an alternate Agency Program Coordinator (APC) supporting all functions associated with the Government Travel Charge Card (GTCC). </li></ul><ul><li>Track, follow‑up and file documentation that supports letters of appointment (DD577). </li></ul><ul><li>Review and route cross‑organizational requests for approval. </li></ul><ul><li>Monitor travel and Government Travel Charge Card (GTCC) balances for the NSWG‑8 senior leadership command. </li></ul><ul><li>Assist the Agency Program Coordinators (APCs) with Government Travel Charge Card (GTCC) functions. </li></ul>Required Qualifications:   <ul><li>Must hold an active Secret Security Clearance   </li></ul><ul><li>Valid U.S. driver's license </li></ul><ul><li>Minimum 4 years of DoD travel processing experience within the past 10 years </li></ul><ul><li>Minimum 4 years' experience with Microsoft Windows and Microsoft Applications such as Excel, Word, PowerPoint and other related programs within the past 10 years </li></ul><ul><li>Be able to operate a Personal Computer (PC) with common/standard business software programs. This includes, but is not limited to, proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint </li></ul><ul><li>Be able to enter data into multiple databases accurately and ensuring data is maintained IAW controlling policy and regulation </li></ul><ul><li>Be able to ensure consistency and appropriate cross-referencing for newly entered and previously entered data </li></ul><ul><li>Be able to retrieve data and use data to respond to a variety of customer and vendor inquiries </li></ul><ul><li>Be able to compile and analyze data to identify trends, deficiencies, and accomplishments related to the assigned programs </li></ul><ul><li>Be able to perform research to determine reasons for patterns of transaction errors and failures </li></ul><ul><li>Be able to research problems surfaced by customers; resolve issues or route to appropriate Government personnel with information setting forth research findings </li></ul><ul><li>Ability to produce clear and concise reports and correspondence in prescribed formats </li></ul><ul><li>Be able to write correspondence in a military format, and present in military format when necessary </li></ul><ul><li>Be able to coordinate complex scheduling and multi-step processes </li></ul><ul><li>Experience with Federal Government systems and requirements for maintaining access to these systems </li></ul><ul><li>Possess the knowledge and ability to interpret and understand established policies, procedures and philosophies pertaining to federal travel regulations </li></ul><ul><li>Be able to communicate clearly and effectively with others, both verbally and in writing. </li></ul><ul><li>Be able to work in an environment that is fast paced while completing multiple tasks and meeting stringent timelines </li></ul><ul><li>Possess strong attention to detail and be highly accurate in performing all tasks </li></ul><ul><li>Be able to perform duties independently, with minimal oversight </li></ul><ul><li>Maintain proper dress and grooming standards as applicable to a professional work environment </li></ul><ul><li>Be able to comply with all applicable Federal, DoD, Navy and United Special Operation Command regulations, instructions, directives, and policies in performance of this contract </li></ul><ul><li>Ability to comply with Drug‑Free Workforce requirements </li></ul>Physical Demands and Work Environment: While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.  The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.    Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.   Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.   Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Government Jobs in Hilo, HI

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Government Jobs in Hilo, HI

Residential Account Specialist (Hilo) Hawaii Gas

Business Office Associate I- Full-time Surgicare of Hawaii, Inc.

Administrative Travel Specialist Seventh Dimension

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