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To be successful in this position, the individual must be able to perform each job responsibility satisfactorily, have a valid drivers license and acceptable driving record, complete a drug screening, background screening, and provide all government I-9 requirements. By establishing an engaging relationship with your guests and the ownership of their new vehicle, you will have the opportunity to earn their loyalty and secure them as a customer for life.

Sales Professional - Sewell Chevrolet GMCThe Sewell Family of Companies is always looking for talented sales professionals to join our team! Our preferred candidate should possess a positive attitude, an amiable personality, and an eagerness to surpass their potential. If you have the necessary qualities to thrive in a fast-paced and high-volume sales environment, our dealership has a place for you. We are seeking candidates with exceptional client relation experience who are highly motivated, and results driven. As a sales professional, you will guide clients through the entire process of purchasing a vehicle, starting from initial inquiries to the final acquisition. By establishing an engaging relationship with your guests and the ownership of their new vehicle, you will have the opportunity to earn their loyalty and secure them as a customer for life. BenefitsPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceHands on TrainingRetirement PlanCareer Growth Opportunities Responsibilities Roles and Responsibilities: <ul><li>Understand and implement dealership sales process </li><li>Be responsible for every aspect of the sales process (from new client prospecting to vehicle delivery) </li><li>Present and demonstrate inventory </li><li>Review, update, and manage daily inventory reports </li><li>Create and execute strategies for increasing market share </li><li>Prepare and review monthly plans with sales leadership </li><li>Maintain Customer Service Index, Gross Average and monthly units to dealership standards </li><li>Remain up-to-date on products, market trends and certification </li><li>Must be familiar with Client Relationship Management (CRM) software </li></ul> Schedule: Monday through Saturday with a rotating day off Requirements Skills and Requirements: <ul><li>High school diploma or GED </li><li>Experience in guest services, sales, marketing, or hospitality a major plus </li></ul> Qualifications: To be successful in this position, the individual must be able to perform each job responsibility satisfactorily, have a valid drivers license and acceptable driving record, complete a drug screening, background screening, and provide all government I-9 requirements. A combination of education, experience, and training is always considered. Benefits: Full-time team members are eligible after a provisional period. The Sewell Family of Companies offers a comprehensive benefit selection to include medical, vision, and dental insurance; supplemental insurances including additional life, 401K retirement savings; continuing education and training. Additional benefits for full-time team members include company-paid life insurance, company-paid short-term disability, and paid time off. About Our Organization: The Sewell Family of Companies takes pride in being a place where people love to work and love to do business. At Sewell, we recognize the value of continuous growth and the character of our team members. We believe every team member has a unique talent, and we are invested in helping them reach their full potential. Our company maintains a firm policy of equal employment opportunities for all team members. We hire, train, promote and compensate team members based on personal and professional competence and potential for advancement without discrimination regarding race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Sewell Family of Companies

Sales Professional - Sewell Chevrolet GMC

Automotive Sales

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Dental Insurance

Disability Insurance

Driver's License

Equal Employment Opportunity (EEO)

Government

High School Diploma

Hospitality and Tourism

Inventory Management

Inventory Reports

Leadership

Life Insurance

Market Share

Market Trend Analysis

Marketing

Purchasing/Procurement

Retirement Plan

Sales

Sales Prospecting

Strategic Planning

Vision Plan

IdealTraits

FEED

The Customer Service Representative is responsible for creating a positive Customer Experience by providing timely communication based on Customer needs while executing Brenntag's Quality Objectives: the right product, right package, right quantity, right time, correct location, right paperwork, and the right price via the appropriate platform, while staying sensitive to the customer's changing circumstances. This role will be held accountable for accurate and prompt processing of customer orders and full Order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment , and leading all order related communication to the customer.

Your RoleThe Customer Service Representative is a key member of the Customer's Account Team (CSR + Account Manager). The Account Team will be held accountable for the overall customer experience and are expected to consistently provide value to differentiate Brenntag over the competition. The Account team's efforts are expected to be focused and intentional, with a common goal: increasing customer loyalty, customer retention and territory growth. The Customer Service Representative is responsible for creating a positive Customer Experience by providing timely communication based on Customer needs while executing Brenntag's Quality Objectives: the right product, right package, right quantity, right time, correct location, right paperwork, and the right price via the appropriate platform, while staying sensitive to the customer's changing circumstances. This role will be held accountable for accurate and prompt processing of customer orders and full Order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment , and leading all order related communication to the customer. This role is instrumental to Brenntag's Service Excellence commitment and must be represented with personal, genuine, and insightful efforts through each step of the customer journey.ResponsibilitiesJob Description:* Teamwork: Responsible for working both proactively and productively with teammates to resolve issues for thecustomer rather than treat service as a solo act. Order Entry, Management and Processing: Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.* Communication: Ability to manage internal and external requests via multiple platforms, while remaining organized and concise with communication. Identify and clarify customer needs and concerns, while effectively reporting requirements and customer expectations internally to determine a solution. Present answers / options to the customer and follow up to ensure resolution.* Build and Develop Customer Relationships: Establish sustainable and collaborative relationships through open, knowledgeable, and interactive communication with the customer. Intentional effort is required to development and foster strong customer relationship, ensuring customer loyalty and customer retention. This role requires confidence to quickly pivot to meet changing demands, while providing professional, efficient, and courteous service.* Data Integrity: Responsible for working with the Commercial team and the customer to safeguard the integrity and accuracy of the customer's data, while establishing visibility across internal teams to encourage usability by all parties and reduce errors that result from bad/incorrect data.* Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.Your ProfileEducation/Experience:* 2+ years of experience in Customer Service, Customer Success, or a similar discipline. OR, 5+ years ofrelevant professional experience, Chemical Distribution or Manufacturing is a plus.* Must have the capacity to problem solve, work independently, and consistently demonstrate stronglistening, speaking and decision-making skills.* Excellent interpersonal skills with a passion for collaboration.* Skilled at handling competing priorities in a fast-paced, highly ambiguous, deadline-driven environment.* Strong organization and prioritization skills.* CRM Experience required, preferably Salesforce.* Experience with Microsoft Office Suite and Team Collaboration tools.Skills:* Computer Skills: Proficient user of MS office* Proficiency in multitasking* Ability to communicate clearly and professionally both in verbal and written correspondence.* Demonstrates a commitment to customer satisfaction.* Impeccable attention to detail and follow up skills.* Ability to prioritize and multitask in a fast-paced environment.* Ability to adapt to change in the workplace.* Ability to support change in the workplace and effectively train team members.* Teamwork oriented with proven results motivating others within a team environment.Our OfferWe aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.* Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.* Paid parental leave* Education assistance program* Employee assistance program* Various healthcare plan options as well as 401(k)INTERESTED?We look forward receiving your application.Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.).Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to or view the poster at provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.Brenntag TA Team

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Sales Professional - Sewell Chevrolet GMC Sewell Family of Companies

Customer Service Representative Brenntag

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