Hamden, Connecticut23 days ago
This position is responsible for customer service issues and resolution, preparation of customer service data, updating policies and training of policies, metric reporting for compliance service initiatives, attend and actively participate in compliance committee meetings, interface with legal counsel and compliance department as necessary and respond to compliance concerns. Documentation skills, listening, phone skills, resolving conflict, analyzing information, multi-tasking, ability to take on projects, problem solving, detail orientation, computer skills (including Microsoft office products) and associated pharmacy software.