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Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels) * Low employee premiums, especially given rich benefits * $25 Primary Care Physician and Specialist Co-pays (in-network) * Low deductibles and co-insurance * Free provider visits and services at all Salud facilities * Preferred prescription pricing at Salud pharmacies. The Full-Time Temporary Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients.

HOUR

Job DescriptionThe Full-Time Temporary Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-basedcare fashion that supports patients and their families in self-management, self-efficacy, and behavior change.<ul><li>Temporary Assignment Date of Hire to 8/4/26</li></ul>We offer:<ul><li>Starting Wage - $19.50 to $21 per hour</li><li>Monday to Friday – 8 am to 5 pm</li></ul>Comprehensive Benefits Package includes:<ul><li>Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels) * Low employee premiums, especially given rich benefits * $25 Primary Care Physician and Specialist Co-pays (in-network) * Low deductibles and co-insurance * Free provider visits and services at all Salud facilities * Preferred prescription pricing at Salud pharmacies</li><li>Dental PPO plan * Includes Employee Discounts at All Salud Dental Facilities</li><li>Vision</li><li>Generous vacation accrual</li><li>10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)</li><li>Up to 8 Paid accrued Sick Days per year</li><li>Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required…you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.</li><li>403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.</li><li>Flexible Spending Accounts</li><li>Basic Life and AD&D</li><li>Supplemental Life and AD&D</li><li>Short-Term & Long-Term Disability</li><li>Accident & Critical Illness Insurance</li><li>Employee Assistance Program</li></ul>Our Mission is to provide a quality, integrated healthcare home to the communities we serveAbout our Clinic:Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey.A Day in the Life of a Customer Service Associate (CSA) with Salud:Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients.Qualifications: QualificationsMinimum RequirementsEducation:<ul><li>Graduation from an accredited high school or GED is required</li></ul>Experience:<ul><li>One year of front desk/customer service experience in a medical setting preferred</li></ul>Knowledge, Skills, and Abilities:<ul><li>Bilingual English/Spanish preferred</li><li>Must work well with the other patient care team members</li><li>Ability to communicate clearly and appropriately with patients</li><li>Professionalism and a positive attitude</li><li>Proficient in Elementary Math</li><li>Ability to learn and implement complex policies and procedures</li><li>Reading comprehension and writing skills</li><li>Keyboarding and word processing skills</li><li>One year of clerical office experience preferred</li><li>Familiarity with medical/dental terminology preferred</li><li>Sensitivity to the low-income and ethnic minority community</li><li>Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping</li><li>Ability to read, understand, and follow oral and written instructions</li><li>Ability to work evening or weekend hours</li><li>Ability to work under stress</li><li>Ability to recognize, evaluate, solve problems, and correct errors.</li><li>Exhibits excellent customer service</li><li>Ability to explain and summarize comprehensive concepts in a way that the general population can understand</li><li>Computer systems applications (MS Office, PowerPoint, Chrome, etc.)</li></ul>The application window is anticipated to close by 6/30/26Additional InformationSalud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.Compensation: $20-$20

Salud Family Health

Customer Service Associate Temporary

Accidental Death and Dismemberment (AD&D)

Communication Skills

Copying Machines

Customer Support/Service

Dental Insurance

Employee Assistance Plan

English Language

Fax Machines

Flexible Spending Accounts

Healthcare Quality

Insurance

Mathematics

Medical Record System

Medicine

Multilingual

Patient Assessment

Patient Care

Policy Implementation

Preferred Provider Organization (PPO)

Problem Solving Skills

Procedure Implementation

Record Keeping

Retirement Plan

Spanish Language

Telephone Skills

Word Processing

Writing Skills

Hire Recruits

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. The Customer Service Associate (CSA) is responsible for creating a positivefirst impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients.

Company Description Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the qualityof our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay. Job Description The Customer Service Associate (CSA) is responsible for creating a positivefirst impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change. We offer: <ul><li>Starting Wage - $19 to $21 per hour</li><li>Monday to Friday - 7:30 am to 4:30 pm</li><li>Evening hours may occasionally be required</li></ul> Comprehensive Benefits Package includes: <ul><li>Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)<ul><li>Low employee premiums, especially given rich benefits</li><li>$25 Primary Care Physician and Specialist Co-pays (in-network)</li><li>Low deductibles and co-insurance</li><li>Free provider visits and services at all Salud facilities</li><li>Preferred prescription pricing at Salud pharmacies</li></ul></li><li>Dental PPO plan<ul><li>Includes Employee Discounts at All Salud Dental Facilities</li></ul></li><li>Vision</li><li>Generous vacation accrual</li><li>10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) </li><li>Up to 8 Paid accrued Sick Days per year</li><li>Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required...you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.</li><li>403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.</li><li>Flexible Spending Accounts</li><li>Basic Life and AD&D</li><li>Supplemental Life and AD&D</li><li>Short-Term & Long-Term Disability</li><li>Accident & Critical Illness Insurance</li><li>Employee Assistance Program</li></ul> Our Mission is to provide a quality, integrated healthcare home to the communities we serve About our Clinic: Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey. A Day in the Life of a Customer Service Associate (CSA) with Salud: Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checking patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients. Qualifications Minimum Requirements Education: <ul><li>Graduation from an accredited high school or GED is required</li></ul> Experience: <ul><li>One year of front desk/customer service experience in a medical setting preferred</li></ul> Knowledge, Skills, and Abilities: <ul><li>Bilingual English/Spanish preferred</li><li>Must work well with the other patient care team members</li><li>Ability to communicate clearly and appropriately with patients</li><li>Professionalism and a positive attitude</li><li>Proficient in Elementary Math</li><li>Ability to learn and implement complex policies and procedures</li><li>Reading comprehension and writing skills</li><li>Keyboarding and word processing skills</li><li>One year of clerical office experience preferred</li><li>Familiarity with medical/dental terminology preferred</li><li>Sensitivity to the low-income and ethnic minority community</li><li>Willingness to become proficient in the use of telephone, fax, copier, email, and electronic health record-keeping</li><li>Ability to read, understand, and follow oral and written instructions</li><li>Ability to work evening or weekend hours</li><li>Ability to work under stress</li><li>Ability to recognize, evaluate, solve problems, and correct errors.</li><li>Exhibits excellent customer service</li><li>Ability to explain and summarize comprehensive concepts in a way that the general population can understand</li><li>Computer systems applications (MS Office, PowerPoint, Chrome, etc.)</li></ul> The application window is anticipated to close by 5/31/26 Additional Information Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines. Videos To Watch

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Customer Service Associate Temporary Salud Family Health

Customer Service Associate Salud Family Health

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