RESPONSIBILITIES - Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation QUALIFICATIONS *Minimum* High School Diploma or GED Strong attention to detail Demonstrated ability to maintain confidentiality and protect sensitive information Ability to work in a fastpaced environment Ability to work within strict time frames/resolute deadlines Strong critical thinking skills, attention to detail and ability to draw conclusions *Desired* Ability to speak a second language Knowledge of Kroger policies, procedures, and organizational structure $21.50 - $23.00 per hour Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk.