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HOUR

Overview:
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 18 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DOGreeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.    A GREETER/ DESK ATTENDANT’S DAY-TO-DAY<ul><li>Be friendly and inviting to our guests in person and over the phone</li><li>Manage the waitlist</li><li>Track availability and assign lanes, shoes & other equipment </li><li>Prepare for leagues </li><li>Ring sales at the counter and follow our cash control procedures</li><li>Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues</li><li>Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)</li><li>Operate our POS system, central panel, computers, and P/A system</li></ul>WHAT IT TAKES<ul><li style="margin-bottom: .0001pt;">HS Diploma or equivalent restaurant/hospitality experience (Optional)</li><li style="margin-bottom: .0001pt;">Proven success in school/previous job experience </li><li style="margin-bottom: .0001pt;">Excellent telephone etiquette</li><li>Must meet the minimum age required by state law to serve alcohol</li></ul>PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)<ul><li style="margin-bottom: .0001pt;">Free Bowling! </li><li style="margin-bottom: .0001pt;">$1 Arcade Play</li><li style="margin-bottom: .0001pt;">20% off Events</li><li style="margin-bottom: .0001pt;">50% off Food & Beverages</li></ul>WORK ENVIRONMENT/ PHYSICAL DEMANDS<ul><li style="margin-bottom: .0001pt;">Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.    </li></ul> Job Type: Part-time Shift: <ul><li>Evening shift</li><li>Night shift </li></ul> Weekly day range: <ul><li>Weekend availability </li></ul> Work Location: One location 

Who We Are:
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit <a style="color: #0563c1; text-decoration: underline;" title="http://ir.luckystrikeent.com/" href="http://ir.luckystrikeent.com/" target="_blank" rel="noopener">ir.luckystrikeent.com</a>.The pay range for this position is $17.00 to $18.00 / hourLucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: <a style="color: #0563c1; text-decoration: underline;" title="https://www.bowlerocorp.com/careers/benefits" href="https://www.bowlerocorp.com/careers/benefits" target="_blank" rel="noopener">www.bowlerocorp.com/careers/benefits</a>

Bowlero

Greeter / Counter Desk Attendant

Food and Beverage Industry

Physical Demands

Point of Sale (POS) Systems

Sales

State Laws and Regulations

System Operations

[AW]-iCims

OTHER

Reception Coordination – Provide exemplary face-to-face client service including the following:Welcome, direct and assist clients and patients from our hospital lobby (greeter with mobile work station) or at the reception desk. Administration –Appointment Management: Effectively manage clinician schedules including the following responsibilities: Schedule initial and follow-up patient appointments with appropriate service and clinician.

Overview:
<div style="font-family:'verdana' , sans-serif;font-size:10pt">The Henry and Lois Foster Hospital for Small Animals provides 24-hour care for pets 365 days of the year. Since 1979, we have offered high quality medical care, consultation, referral and emergency veterinary services for the care of dogs, cats and exotic pets. The hospital also serves as the primary clinical training environment for the veterinary students, interns and residents.</div>

What You'll Do:
<div style="font-family:'verdana' , sans-serif;font-size:10pt">The Client Service Assistant works as part of an integrated care team to provide high quality administrative support and service to external and internal customers. Responsibilities include greeting and registering clients, admitting and discharging patients, scheduling appointments, assisting callers and managing patient records. These functions are performed in the hospital lobby (as a greeter in the lobby) and the reception area. Specific allocation of responsibilities may change depending upon the needs of the hospital.</div> <div style="font-family:'verdana' , sans-serif;font-size:10pt"><ul><li>Reception Coordination – Provide exemplary face-to-face client service including the following:<ul><li>Welcome, direct and assist clients and patients from our hospital lobby (greeter with mobile work station) or at the reception desk</li><li>Serve as a liaison between clients and hospital services</li><li>Register and arrive clients (both scheduled and emergency). Review and update client and patient information. Review estimate with client and collect deposit. Request client signatures on the inpatient consent form and estimate. Review hospital visitation and discharge policies.</li><li>Coordinate discharges with clinical team, give client finalized discharge report, medication and pet food as directed.</li><li>Complete day-end reconciliation of financial transactions.</li><li>Schedule appointments for clients.</li><li>Report client safety issues to Campus Police and supervisor.</li><li>Follow new reception protocols under COVID-19 safety guidelines. This includes all client interaction via phone.</li><li>Utilizing Cisco Jabber and Avaya for internal and external communication.</li></ul></li><li>Medical Records – Manage all aspects of patients’ medical records including:<ul><li>Scan client records into Stringsoft.</li><li>Ensure quality of scanned records.</li><li>Print and copy medical records for clients as requested.</li><li>Miscellaneous Support of the Medical Records Dept. on an as needed basis.</li></ul></li><li>Administration –<ul><li>Appointment Management: Effectively manage clinician schedules including the following responsibilities:</li><li>Schedule initial and follow-up patient appointments with appropriate service and clinician. Cancel and reschedule appointments as needed.</li><li>Educate clients on hospital policies and protocols including financial policy.</li><li>Relay service-specific requirements and information to clients.</li><li>Establish medical record.</li><li>Coordinate and complete paperwork for drop-offs and discharges.</li></ul>Switchboard - Responsibilities include:<ul><li>Receive and direct all incoming calls for SAH, HLA, Administration, and Wildlife.</li><li>Relay all inpatient updates to clients.</li><li>Call in emergency surgery teams.</li><li>Triage emergency calls and routing to the ER Staff as needed.</li><li>Locate clinical staff for priority calls</li><li>Take messages for all clinical staff.</li><li>Notify RDVMS of patient status.</li><li>Report any campus phone issues to Medford Telecommunication.</li><li>Respond to questions from the general public on hospital policy.</li></ul></li><li>Miscellaneous - Other duties as assigned by supervisor and assistant supervisor.<ul><li>Attend and participate in monthly meetings.</li><li>Complete Client Service Certification program.</li><li>Create and write SOPs (standard operating procedures) as they pertain to your job.</li><li>Create and complete annual goals that enhance department operations.</li><li>Attend annual CE in client service, wellness and leadership</li></ul></li></ul></div>

What We're Looking For:
<div style="font-family:'verdana' , sans-serif;font-size:10pt">Basic Requirements: Knowledge and experience typically acquired by:<ul><li>High School Diploma or equivalent </li><li> 2 years of customer service experience </li><li>Exceptional communication skills (both in person and by telephone).</li><li>Ability to prioritize multiple responsibilities within a busy clinical setting.</li><li>Ability to effectively work as a member of a diverse team of clinical and administrative professionals.</li><li>Skilled in providing empathy and compassion to bereaved clients</li><li>Basic computer skills including familiarity with Microsoft Office and the ability to learn the electronic medical record system. Able to type a minimum of 40 words per minute.</li><li>Ability to lift up to 40 lbs. with or without accommodation.</li></ul></div><div style="font-family:'verdana' , sans-serif;font-size:10pt">Preferred Qualifications:<ul><li>Associate's Degree in relevant field of study. or</li><li>Bachelor's Degree in relevant field of study. </li><li> 3+ years of customer service experience, particularly in the fields of veterinary or human medicine </li><li> Experience in the Animal or Veterinary Industry </li><li>Exceptional Client Service Awards and/or acknowledgments</li><li>Knowledge of medical/veterinary terminology</li><li>Certifications in leadership development and/or client service areas </li></ul></div>

Salary Range:
Minimum $20.50, Midpoint $24.40, Maximum $28.30

Tufts University

Client Services Assistant

Administrative Skills

Animal Care

Avaya Software

Calendar Management

Call Routing

Cisco Network Systems

Communication Skills

Computer Skills

Computer Workstations

Customer Relations

Customer Support/Service

Customer Training

Electronic Medical Records

Emergency Services

Establish Priorities

Financial Policies

Financial Transactions

Healthcare Quality

High School Diploma

Hospital

Informed Consent

Jabber

Leadership

Lift/Move 40 Pounds

Medical Office Administration

Medical Record System

Medical Records

Medications

Microsoft Office

Patient Admissions

Patient Care

Patient Follow-up

Public Policy

Reconciliation

Records Management

Schedule Development

Standard Operating Procedures (SOP)

Team Player

Telecommunications

Telephone Triage

Veterinary Medicine

ADAPTED_NOW

2) Proficiently and accurately utilizes the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples, and Kronos access if applicable. Independently works with the patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical records, and facilitating smooth unit operations.

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Wing Hospital, is looking for an Operations Associate Cardiac Monitor Tech to join our team in Palmer, MA! Baystate Wing Hospital is an 46-bed community hospital in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA and surrounding communities. SCHEDULE: + Part time, 1st Shift + 24 hours/week + Rotating days, every other weekend and every other holiday required LOCATION : + Baystate Wing Hospital + Med-Surg Unit + Palmer, MA + Onsite parking THE ADVANTAGES OF WORKING WITH BAYSTATE! + Excellent Compensation High-quality, low-cost medical, dental and vision insurance + Generous PTO – up to 25 days in the first year, with scheduled earned increases + Continuing education support and reimbursement + First Time Home Buyers Financial Packages + Farm Share Memberships + 403b retirement company match & annual company contribution increase based on years of service + Free money coach advice from a certified professional + Wellbeing programs that include but are not limited to mental, physical, and financial health + Pet, home, auto and personal insurance + Life insurance + Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more! Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. Together our inspired and compassionate teams manage the whole health needs of all communities in need. QUALIFICATIONS: + HS Diploma or Equivalent + Prior administrative experience strongly preferred + 1-2 years' experience in customer service (healthcare setting preferred) + Ability to multitask + Computer literate + Experience with electronic health records a plus OUR COMPENSATION PHILOSOPHY We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package or any incentive payments that may be applicable to this role. Summary : Reports to the Nurse Manager, but daily activities are coordinated by the charge nurse. Independently works with the patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical records, and facilitating smooth unit operations. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information. Facilitates bed management and patient throughput on the unit. Performs functions necessary to process direct admissions to the unit. Acts as a receptionist for visitors to the unit and also as a business partner to the department and clinical staff. Orients patients and families to the unit, answering routine questions. Job Responsibilities: 1) Bed Management: Tracks, prioritizes, and assigns beds. Communicates with BMD and BM for admissions, discharges, and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data and advises Charge Nurse of changes. Checks CIS for discharge orders and follows up with MD, CM RN to assure discharge documents are complete. Enters discharges in OA Gold and pending discharges in BMD. Rounds 3 times daily with RNs and CM regarding discharges, discharge times and special instructions, and appropriateness for Discharge Lounge. Notifies CM if an ambulance is unable to come at the assigned time. CM monitors BMD for observation of patients to determine if the patient needs discharge or status change. Tracks new admissions from the ED. Retrieves SBAR data from the ED and communicates to the nursing staff. Assures fax is received within 30 minutes. Arranges patient transport from the ED if needed. Carries BMD beeper, and assigns coverage during breaks and meals to ensure a constant flow of ADTs. 2) Proficiently and accurately utilizes the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples, and Kronos access if applicable. 3) Unit-specific projects: Project work as assigned and/or needed such as Payroll, committee participation, developing unit time schedules, etc. 4) Communication: Provide report/handoff to next shift including pending discharges, admissions in process, empty beds, beds being cleaned, and closed beds with the reason. Contacts other departments for priority tests for patients identified for next-day discharge. Answers telephones and relays messages promptly with consistent accuracy to team members. Responds to routine inquires knowledgeably and/or refers them to the appropriate person, assists staff as requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and throughput. Where appropriate, coordinates communication with NEOPO and related paperwork in conjunction with RN. Screen calls for the clinical team and facilitates communication of information requested. 5) Serve as a unit-based resource for Zoned Hospitalist and medical/surgical teaching teams. Assist Hospitalist during clinical rounds, i.e. initiate phone calls, send faxes, and call consults as directed by Zoned Hospitalist. Make available the unit-based assignment (RN/Case Manager/Social Worker as well as covering RNs [i.e. lunch and breaks]) daily for Hospitalist. Maintain and identify specific workspace for Hospitalists which include computer and telephone access. Works with Access Services and patient/family to secure post-discharge follow-up appointments. Identifies daily the Hospitalist of the day through electronic systems and prints this form for team use throughout the day. Posts break and lunch coverage in a central location for ease in obtaining patient-related information and fostering communication. 6) Hospital Records and logs: Maintains patient charts in proper sequence and labels pages with patients' names. Prepares record prior to transfer and discharge. Explains and obtains signatures for Medicare forms. Organizes charts for Medical Records, and faxes or copies records as needed. Sends discharge record to HIM (old and new) immediately after discharge. Updates discharge/admission log. Insures complete information is sent with transfers. Prepares patient charge tickets for data entry and keeps accurate records on the unit. When appropriate, enter data into the PCM auditor at specified times. Replenish and restock unit audit tools (i.e. refrigerator logs, negative pressure room logs, etc.). Other unit logs i.e. assignment books, sick call records, Kronos variance forms, etc. 7) Unit Resource: Functions as a greeter for the arrival of new patients/families to the unit/department. Assists other departments with information and or answers to questions as requested. Post/file MD schedules for clinical team inquiry. In coordination with the charge nurse, prepare staffing assignments for the next shift. Place calls to replace unplanned staffing vacancies. Communicate staffing and scheduling to Clinical Supervisor. As needed, but not limited to obtaining mail from the mailroom, blood products from the Laboratory, medications from the Pharmacy, and supplies from Distribution and Dietary as needed. 8) Inventories maintains and charges supplies. Initiates requisitions and requests accurately and in a timely fashion. Stores supply within 24 hours of receipt in designated area. Records or submits charges and/or credits for patient supplies as needed. Coordinate paper supplies with Print Shop and/or Distribution to maintain unit/department par levels. 9) Is knowledgeable of and initiates emergency procedures as needed/directed within the unit/department. Verbalizes knowledge and location of emergency equipment. Mobilizes emergency support personnel through immediate telephone contact. 10) Observes cardiac monitors. Identifies and reports irregular rhythms to a registered nurse for interpretation and intervention. Records and processes EKG monitor strips for defined cardiac patient populations. Assures proper placement and maintenance of all monitoring equipment 11) Demonstrates competency for one-to-one observation of patients based on department and unit-specific needs. 12) Must take and pass the required dysrhythmia course (telemetry) within 6 weeks of hire We strive to be the place where we can help you build the career you deserve – apply with your resume today – YOU belong at Baystate! Education: GED or HiSET (Required) Certifications: Basic Cardiac Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $17.01 - $19.55 - $22.81 Equal Employment Opportunity Employer Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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Operations Associate Cardiac Monitor Tech, Part Time, Days Baystate Health

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