FULL_TIME

FEED

YEAR

You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. For more information, visit www.thejoint.com, or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Wellness Coordinator – Full Time Location: Pueblo, CO Position Summary  We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities <ul><li lang="en-us">Greet and check in patients, providing a friendly and professional first impression </li><li lang="en-us">Manage the flow of patients through the clinic in a timely, organized manner </li><li lang="en-us">Present and sell wellness plans and membership packages confidently and accurately </li><li lang="en-us">Support the clinic’s sales goals by converting new and returning patients into members </li><li lang="en-us">Answer phone calls and assist with appointment scheduling and patient inquiries </li><li lang="en-us">Re-engage inactive members and maintain up-to-date patient records using POS software </li><li lang="en-us">Assist with clinic marketing efforts and community outreach </li><li lang="en-us">Maintain a clean, organized front desk and clinic environment </li><li lang="en-us">Collaborate with team members and chiropractors to ensure a positive patient experience </li></ul>Qualifications <ul><li lang="en-us">High school diploma or equivalent required </li><li lang="en-us">Minimum one year of customer service and sales experience preferred </li><li lang="en-us">Strong phone, computer, and multitasking skills </li><li lang="en-us">Energetic, motivated, and confident in a goal-driven environment </li><li lang="en-us">Positive attitude with a team-oriented mindset </li><li lang="en-us">Must be able to stand/sit for long periods and lift up to 50 pounds </li><li lang="en-us">Office management or marketing experience is a plus </li></ul>Compensation and Benefits <ul><li lang="en-us">Starting pay: $15.50 per hour + Bonus</li><li lang="en-us">Opportunities for career growth within The Joint network </li></ul>Why Join Us  When you join The Joint, you're not just starting a new job—you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure  You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement?  Apply today and start moving your career in the direction you want. For more information, visit <a href="https://www.thejoint.com/" rel="nofollow noopener noreferrer" target="_blank">www.thejoint.com</a>, or follow the brand on <a href="https://www.facebook.com/thejointchiro" rel="nofollow noopener noreferrer" target="_blank">Facebook</a>, <a href="https://www.instagram.com/thejointchiro/" rel="nofollow noopener noreferrer" target="_blank">Instagram</a>, <a href="https://twitter.com/thejointchiro" rel="nofollow noopener noreferrer" target="_blank">Twitter</a>, <a href="https://www.youtube.com/user/thejointcorp" rel="nofollow noopener noreferrer" target="_blank">YouTube</a> and <a href="https://www.linkedin.com/company/the-joint-the-chiropractic-place" rel="nofollow noopener noreferrer" target="_blank">LinkedIn</a>. Powered by JazzHR

The Joint Chiropractic

Front Desk Coordinator - Pueblo, CO

Chiropractic

Clinical Support

Compensation and Benefits

Customer Relations

Customer Support/Service

Healthcare

High School Diploma

Lift/Move 50 Pounds

Marketing

Medical Office Administration

Medical Records

Multitasking

Office Management

Organizational Skills

Patient Assessment

Point of Sale (POS) Software

Retail

Sales

Sales Presentation

Team Player

Telephone Skills

Time Management

partner JazzHR

OTHER

UNKNOWN

The MEC models world-class customer service, supervises and develops membership and wellness staff, supports program innovation and quality, and ensures operational excellence in both service and fitness environments. This position provides frontline leadership in membership services while supporting Healthy Living programs and staff to ensure members feel welcomed, connected, and successful in achieving their goals.

Overview:
The Membership Experience Coordinator (MEC) serves as a key leader in delivering an exceptional member journey from entry to engagement to retention. This position provides frontline leadership in membership services while supporting Healthy Living programs and staff to ensure members feel welcomed, connected, and successful in achieving their goals. The MEC models world-class customer service, supervises and develops membership and wellness staff, supports program innovation and quality, and ensures operational excellence in both service and fitness environments. In the absence of senior leadership, the MEC may serve as Manager on Duty and emergency point of contact for the facility. This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position.

Responsibilities:
Member Experience & Engagement 1. Serve as the primary leader of customer service excellence within the YMCA facility. 2. Maintain an active presence in the lobby and program areas, greeting members and guests and ensuring a welcoming, positive environment. 3. Model and coach frontline staff in member engagement standards, service consistency, and relationship building. 4. Support membership recruitment, onboarding, retention, and daily care priorities. 5. Implement and uphold member experience best practices, including DAXKO operations and front desk procedures. 6. Communicate YMCA mission, core values, programs, amenities, and community impact clearly and enthusiastically. 7. Address member concerns with tact, professionalism, and effective problem-solving. 8. Supervise a safe environment for all members, participants, volunteers, and staff. Healthy Living & Program Support 9. Support the development, implementation, and evaluation of innovative Healthy Living programs. 10.Assist in planning, scheduling, and promoting small group training, personal training, and group exercise programs. 11. Provide Healthy Living orientations and promote wellness services to members. 12.Remain current on health and wellness trends and YMCA/ACSM guidelines. 13. Monitor program delivery, participation, quality, mission alignment, and budget impact; respond effectively to feedback. 14.Assist in maintaining and ensuring cleanliness of fitness equipment and program areas. 15.Represent and articulate Healthy Living initiatives to community partners and stakeholders. Staff Leadership & Development 16.Supervise and coach frontline membership and wellness staff to meet performance and safety expectations. 17. Train staff in customer service standards, YMCA values, communication practices, and software proficiency. 18. Ensure all required certifications (CPR, First Aid, AED, etc.) are current for staff. 19. Foster a positive, accountable, and team-oriented work culture. 20. Manage multiple priorities efficiently while maintaining strong organizational standards. Administrative & Operational Excellence 21. Maintain proficiency in DAXKO and other YMCA software systems. 22.Assist in developing and implementing communication and marketing strategies for membership and Healthy Living. 23.Serve as Manager on Duty when required. 24.Support financial soundness by aligning programs and services with growth and retention goals.

Qualifications:
 Associate’s degree or equivalent experience required; Bachelor’s degree preferred. 3+ years of customer service experience. 1–2 years of leadership or supervisory experience. Experience in health, wellness, fitness, or related field preferred. CPR, AED, and First Aid certification (or ability to obtain within 30–90 days of hire). Working knowledge of Microsoft Office and point-of-service software (DAXKO   preferred). Ability to relate effectively to diverse groups from all social and economic segments   of the community.

Benefits:
<ul><li>Free YMCA Staff Membership</li><li>Program discounts</li><li>Employee Assistance Program</li><li>Generous retirement benefits - 12% after eligibility is met</li><li>Paid Vacation, Sick Days, and Holidays</li><li>Medical, Dental & Vision Insurance</li><li>Disability Benefits</li><li>Life Insurance </li><li>Career development and training opportunities</li></ul>OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Posted Salary Range:
USD $57,784.00 - USD $59,000.00 /Yr.

YMCA of Pueblo

Membership Experience Coordinator

Best Practices

Budgeting

CPR Certification

Coaching

Customer Experience

Defibrillator

Employee Assistance Plan

First Aid

Fitness

Leadership

Life Insurance

Marketing Strategy

Microsoft Office

Onboarding

People Management

Problem Solving Skills

Staff Training

Training/Teaching

[AW]-iCims

Manage Prospective Member Outreach: Track and nurture leads from various sources, including tours, walk-ins, phone inquiries, referrals, corporate wellness partnerships, guest passes, membership terminations, and marketing campaigns. Engage with Prospective Members: Provide facility tours to showcase amenities, programs, and services, creating a welcoming and informative experience that encourages membership sign-ups.

HOUR

Overview:
The Membership Representative plays a key role in attracting and retaining members by providing outstanding customer service and fostering meaningful connections. This position focuses on membership sales, engagement, and satisfaction by promoting the benefits of membership, assisting with inquiries, and ensuring a seamless experience for both new and existing members. The Membership Representative must have a strong knowledge of membership options, programs, and facility details. Responsibilities also include processing transactions, maintaining accurate member records, and upholding facility policies while creating a welcoming and supportive environment. 

Responsibilities:
<ul><li>Process Memberships & Registrations: Accurately handle new memberships, program registrations, and transactions, ensuring member records are maintained and up to date</li><li>Engage with Prospective Members: Provide facility tours to showcase amenities, programs, and services, creating a welcoming and informative experience that encourages membership sign-ups</li><li>Drive Membership Growth & Retention: Meet and exceed monthly and annual membership sales and retention goals through proactive engagement and relationship-building</li><li>Deliver Exceptional Customer Service: Provide outstanding support to current and prospective members through one-on-one discussions, emails, and phone calls, ensuring a positive and personalized experience.</li><li>Manage Prospective Member Outreach: Track and nurture leads from various sources, including tours, walk-ins, phone inquiries, referrals, corporate wellness partnerships, guest passes, membership terminations, and marketing campaigns</li><li>Implement Follow-Up Systems: Support and maintain systems for consistent prospect tracking, follow-ups, and personalized outreach to increase conversions and long-term member engagement</li><li>Support Membership Events & Promotions: Assist in special events such as open houses, membership drives, media events, and the annual Community Support Campaign to generate interest and engagement</li><li>Ensure a Clean & Welcoming Facility: Assist in maintaining a tidy, organized, and inviting environment by monitoring facility cleanliness, addressing member concerns, and collaborating with staff to uphold high standards of presentation and safety</li><li>Maintenance & Facility Support: Perform essential maintenance tasks as needed, including pool maintenance checks, setting up sports equipment, and cleaning if maintenance staff are unavailable. Ensure the facility remains functional and presentable for members and programs</li></ul>

Qualifications:
<ul><li>A high school diploma or equivalent with customer service experience preferred.</li><li>The ability to work well and effectively communicate with a diverse population in a wide variety of situations is required.</li><li>Confidentiality and excellent organization skills are strongly emphasized</li><li>1-2 years customer service experience</li><li>Experience working with diverse populations</li><li>Problem solving skills</li><li>Excellent organizational skills and attention to detail</li><li>Strong ability to multitask</li><li>Must demonstrate high level of computer literacy</li><li>CPR certification within 90 days of hire</li></ul>

Benefits:
PT:<ul style="margin-top:0in"><li>12% Employer Funded Retirement Plan (once eligible)</li><li>Adult membership to the YMCA of Pueblo</li><li>50% discount on Association member rate for classes or programs that require a member fee</li><li>Career development and training opportunities</li></ul>OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Posted Salary Range:
USD $15.16 - USD $15.25 /Hr.

Membership Representative

Campaigns

Cleaning Equipment

Communication Skills

Community Support

Computer Skills

Detail Oriented

Environmental Monitoring

Facilities and Maintenance

Maintenance - Pool

Marketing Campaign

Record Keeping

Safety Standards

Sports

Systems Maintenance

Transaction Processing/Management

PART_TIME

This position is responsible for greeting clients, managing appointments, handling administrative tasks, and supporting daily clinic operations with professionalism and warmth. The Client Experience Coordinator is the first point of contact for clients at Essence Facial Aesthetics and plays a critical role in delivering an outstanding client experience.

<h3></h3>About Essence Beauty Brands Essence is a family of premier aesthetics brands dedicated to helping clients look their best through personalized care, advanced treatments, and exceptional service. We pride ourselves on creating a welcoming, professional, and client-centered environment.Position Summary The Client Experience Coordinator is the first point of contact for clients at Essence Facial Aesthetics and plays a critical role in delivering an outstanding client experience. This position is responsible for greeting clients, managing appointments, handling administrative tasks, and supporting daily clinic operations with professionalism and warmth.Key Responsibilities<ul><li>Greet clients promptly and professionally, creating a welcoming first impression</li><li>Check clients in and out efficiently while maintaining confidentiality</li><li>Schedule, confirm, and manage appointments using the clinic’s scheduling system</li><li>Answer incoming calls, respond to inquiries, and direct messages appropriately</li><li>Collect payments, process transactions, and explain services or packages as needed</li><li>Maintain accurate client records and update information as required</li><li>Coordinate with clinical staff to ensure smooth daily operations</li><li>Keep the front desk and reception area clean, organized, and presentable</li><li>Assist with administrative tasks such as filing, data entry, and inventory tracking</li><li>Uphold Essence’s standards for professionalism, discretion, and client care</li><li>Perform other duties as assigned to support clinic operations and team success</li></ul>Performance & Accountability<ul><li>Meet or exceed established Key Performance Indicators (KPIs), including client satisfaction, booking efficiency, and front desk productivity</li><li>Participate in regular performance reviews, including goal setting, progress tracking, and feedback discussions</li><li>Maintain a high level of accuracy, responsiveness, and professionalism in all client interactions</li><li>Contribute to team goals and support a positive, results-driven work environment</li></ul>Qualifications & Skills<ul><li>High school diploma or equivalent required; additional education a plus</li><li>Previous front desk, customer service, or medical/aesthetic office experience preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational skills and attention to detail</li><li>Ability to multitask and remain calm in a fast-paced environment</li><li>Proficiency with computers, scheduling software, and basic office tools</li><li>Professional appearance and customer-focused mindset</li><li>Experience handling payments and POS systems is a plus</li></ul>What We Offer<ul><li>Competitive pay based on experience</li><li>Supportive, team-oriented work environment</li><li>Opportunities to learn about wellness and aesthetic services</li><li>Employee discounts on services and products (if applicable)</li><li>Growth opportunities within a growing portfolio of beauty brands</li></ul>Powered by JazzHR

Essence Beauty Brands

Client Experience Coordinator (Medical Aesthetics)

Administrative Skills

Computer Software

Customer Satisfaction

Data Entry

Fast Food

Interpersonal Skills

Medical Office

Operational Support

Operations

Performance Metrics

Performance Reviews

Point of Sale (POS) Systems

Set Goals

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Front Desk Coordinator - Pueblo, CO The Joint Chiropractic

Membership Experience Coordinator YMCA of Pueblo

Membership Representative YMCA of Pueblo

Client Experience Coordinator (Medical Aesthetics) Essence Beauty Brands

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